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Novotel Sydney Parramatta

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Traveller (233)
Room & Suite (122)
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Overview
  • Excellent22%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
“eat street”(34 reviews)
“executive suite”(10 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Novotel Sydney Parramatta
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Novotel Sydney Parramatta
Special Offer: UP TO 30% - EARLY BOOKING
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Reviews (1,062)
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89
45
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235
416
264
89
45
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All reviewseat streetriverside theatreexecutive suitechurch streetbuffet breakfastthe rivercorner roomfree busupon checktrain stationlots of restaurantsan upgradeeasy walkstaff were friendlyconvenient locationchecking inacross the road
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181 - 185 of 1,049 reviews
Reviewed 6 March 2017

The Novotel has good conference facilities on the ground floor with are multifunctional - can be opened up for large groups or closed down for smaller groups. Restaurant is not adequate for a business lunch.More

Thank Keith G
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 8 March 2017

Dear Keith G, Thank you for taking the time to write your review. Your feedback regarding our conference facilities and restaurant are valuable to us. We do hope to welcome you back to the hotel in the near future. If I can be of any...More

Reviewed 6 March 2017

I have stayed at the Novotel Parramatta for quite a few years now and during that time the standard has seriously declined. The rooms are drab and dirty and in high need of maintenance. I had to leave a note for the cleaner to ask...More

Review collected in partnership with Accorhotels.com
1  Thank PearlyOz
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 8 March 2017

Dear PearlyOz, Thank you for taking the time to write your review on your recent stay with us. Your comments regarding our rooms are extremely concerning to us. It is disappointing to hear that your experience did meet your expectations on this occasion. Please accept...More

Reviewed 3 March 2017 via mobile

I think adequate sums it up. I arrived at 3pm but wasnt able to check in as my room wasnt ready. Room size was fine and it was clean enough. Air conditioning was quite noisy. Mini fridge was also noisy and I turned it off...More

Thank Viagar
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 8 March 2017

Dear Viagar, Thank you for taking the time to write your review on your recent stay. It is disappointing to hear that your room did not meet your expectation on this occasion. Your feedback and comments are valuable to us and will be passed onto...More

Reviewed 2 March 2017 via mobile

Novotel is a great and popular conference venue. The restaurant and its menu is very good. However I I was on the first floor and the room needs an Upgrade. The in room lighting is poor and no desk light making work a challenge. The...More

Thank Layol
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 8 March 2017

Dear Layol, Thank you for taking the time to write your review on your recent stay with us. It is great to hear that you enjoyed your meals in our restaurant. Your feedback is valuable to us and it is disappointing to hear that our...More

Reviewed 1 March 2017

Room is clean in general, but in-room safe not working at all probably without power, no spare cloth hangers in the wardrobe, two housekeeping staff members unnecessarily knocked our door and disturbed our stay between 10 and 11 in the morning, one asked us when...More

Review collected in partnership with Accorhotels.com
Thank Michael C
Response from Stephen W, General Manager at Novotel Sydney ParramattaResponded 8 March 2017

Dear Michael C, Thank you for taking the time to write your review. Your feedback and comments regarding our Housekeeping are valuable to us and will be passed onto the staff and team and we strive to provide top quality service for all our guests....More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 117 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 117 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (233)
Room & Suite (122)
Dining (25)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
gamortie
2 June 2015|
Answer
Response from Belinda P | Property representative |
Good Morning Gamortie, I am so sorry please accept my apologies. I will take this down now and respond. Apologies again Michael
0
Votes
Room Tips
"We have had three visits, three different rooms, NO problems."
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"Try to stay away from rooms facing onto Church St, as the people noise from the Theatre can be loud"
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"You can open the windows for fresh air!"
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"One where air conditioner works."
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