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Novotel Sydney Parramatta

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Traveller (233)
Room & Suite (122)
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Overview
  • Excellent22%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
“eat street”(34 reviews)
“executive suite”(10 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Sydney Parramatta
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Novotel Sydney Parramatta
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,069)
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265
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All reviewseat streetriverside theatreexecutive suitechurch streetbuffet breakfastthe rivercorner roomfree busupon checktrain stationlots of restaurantsan upgradeeasy walkstaff were friendlyconvenient locationchecking inacross the road
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121 - 125 of 1,056 reviews
Reviewed 17 July 2017

A sign on the 4th floor directs you to use the fire stairs to the 5th floor with the doors held open with towels so you can get out of the stair well, probably breaks the fire safety code. AND you cant select any other...More

Review collected in partnership with Accorhotels.com
Thank O7952TOgregb
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 18 July 2017

Dear 07952TOgregb, Thank you for taking the time to provide us with your review. It is disappointing to hear that your experience did not meet your expectations on this occasion. As was noted in your feedback, we are unfortunately currently experiencing lift maintenance issues which...More

Reviewed 12 July 2017 via mobile

Rooms & staff were pleasant, but access in & out of the hotel was poor. 2 out of 3 of the lifts weren't working properly, necessitating use of the service elevator. For people with special mobility needs this is not the place to stay. Stairwell...More

Thank donnaroberts
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 14 July 2017

Dear donnaroberts, Thank you for taking the time to write your review. We are happy that you found our rooms and staff pleasant. We thank you for your patience as we experienced maintenance on our lifts during your stay. Please accept my sincere apologies for...More

Reviewed 7 July 2017

Overall very average hotel. Service, rooms and facilities were appropriate for the price charged. Not impressive but not too dissapointing. I would class this hotel more as a motel in terms of facilities, service and room amenities.More

Thank sarah742017
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 14 July 2017

Dear sarah742017, Thank you for taking the time to write your review. Your feedback is valuable to us as we continue to strive towards providing top quality service and facilities for all our guests. On behalf of the team here at Novotel Sydney Parramatta, we...More

Reviewed 6 July 2017 via mobile

This hotel has just what you need, rooms are simple but well equipped, comfortable, friendly good service from all staff, room service was great (Highly recommend chicken Caesar salad!!). Meeting rooms, restaurant, bar in foyer, plenty of parking, great leisure facilities. This hotel has the...More

Thank SamKlintworth
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 14 July 2017

Dear SamKlintworth, Thank you for taking the time to write your review. We are happy to hear that you enjoyed your stay with us. Your kind comments will be passed onto all our staff here at Novotel Parramatta and we look forward to welcoming you...More

Reviewed 5 July 2017 via mobile

The staff were lovely, and hide well that they are dealing with a lack of staff. The hotel has:- No help with the bags No Parking assistance Room Air system is hard to understand No plug in the bathroom The room lighting has been swapped...More

Thank Travel7771959
Response from Jodi B, General Manager at Novotel Sydney ParramattaResponded 11 July 2017

Dear valued guest, Thank you for taking the time to write your review. We are happy to hear that staff present during your stay made you feel welcome. We thank you for your loyalty to Accor, and it is great that you have enjoyed your...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 111 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 111 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Parramatta
#7 Luxury Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (233)
Room & Suite (122)
Dining (26)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
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gamortie
2 June 2015|
Answer
Response from Ben M | Property representative |
Good Morning Gamortie, I am so sorry please accept my apologies. I will take this down now and respond. Apologies again Michael
0
Votes
Room Tips
"stay somewhere else"
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"We have had three visits, three different rooms, NO problems."
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"Try to stay away from rooms facing onto Church St, as the people noise from the Theatre can be loud"
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"You can open the windows for fresh air!"
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