We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Sydney Parramatta

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Sydney Parramatta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

906 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 894: English reviews
Start your review of Novotel Sydney Parramatta
 Click to rate
Darwin, Australia
Reviewed 1 week ago

i've been staying at the Parramatta Novotel for the last four days and the staff are always so warm and welcoming, rooms are tidy and clean, great food, the heated spa and sauna are my favorite and the service provided is outstanding and as a disable person i can really appreciate the extra effort, i've gotten to know some of...

 Report
Helpful?
Thank liamhunter
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear liamhunter, Thank you for taking the time to write a great review. I am happy to hear that our staff and team made you feel at home during your stay with us, your kind words and comments will be passed on. We thank you for your loyalty and look forward to welcoming you back to the hotel soon. Kind...

Lake Macquarie, Australia
Reviewed 1 week ago via mobile

lovely comfortable rooms, fantastic location for attending Olympic park, I have previously stayed in the Sydney CBD when attending concerts. Never again! $7 uber ride to parramatta station and then a short direct train ride to Olympic park. Great staff, I'll definitely be back!

 Report
Helpful?
Thank ishelli
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear ishelli, Thank you for taking the time to write a fantastic review on your recent stay with us. It is great that you found our location convenient to Sydney Olympic Park and I am happy to hear that you found our rooms comfortable. We look forward to welcoming you back to the hotel soon. Kind regards, Stephen Wills General...

Hamlyn Terrace, Australia
Reviewed 1 week ago

The Novotel at Parramatta is a popular one. Tours groups often stay here and hence try and avoid checking in around 6pm when they arrive. The room I had was spacious. The bathroom as with most of the rooms in this hotel has a shower above the bath and if you are very tall you will hit the ceiling with...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Michelle G
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Michelle G, Thank you for taking the time to write your review on your most recent stay. It is great to hear that you found your room spacious and that you find our location central in Parramatta. We look forward to welcoming you back to the hotel soon. Best regards, Stephen Wills General Manager

Melbourne, Australia
Reviewed 1 week ago via mobile

Nothing crash hot but was a nice hotel to stay with kids. Became a member so had free Wifi the entire stay. Reception staff were lovely. A little old. Room sizes are good. Amenities were good. Location is pretty good in Parramatta, you have heaps off different restaurant option soon as your out.

 Report
Helpful?
Thank AyseOzdemir
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear AyseOzdemir, Thank you for taking the time to write your review on your recent stay. I am happy to hear that our staff made you and your family feel welcome. It is great that our rooms were comfortable and that you enjoyed our location in Parramatta. We look forward to welcoming you and your family back to the hotel...

Perth, Australia
Reviewed 2 weeks ago

Cant fault the staff in reception/ bar/breakfast, they were all lovely. But ! House keeping was shocking. Never any clean towels, toilet rolls, tea bags or milk everyday i had to ask. The beds were never made properly, and under the beds were thick with dust. The floors in the halls, lifts and under the equipment in the gym were...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank Marquita B
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Marquita B, Thank you for taking the time to write your review on your recent stay with us. I am happy to hear that our staff and team could provide you with top customer service. Your feedback regarding our Housekeeping is valuable to us and will be passed onto the team as we strive towards providing quality services for...

Reviewed 2 weeks ago

I recently spent 2 nights at Novotel. the room was in the average for the size, not definitely giving the feeling to be very clean. bathroom big enough but just standard. the wifi line was ok, the berakfast assortment very average as well. the pesonnel was kind but a bit cold. the price paid for the room was not in...

 Report
Helpful?
Thank marco_polo6107
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear marco_polo6107, Thank you for taking the time to write your review on your recent stay with us. It is disappointing to hear that your stay did not meet our usual high standards on this occasion. Please accept my sincere apologies. Your feedback is valuable to us and I have passed on your comments to the F&B Team as we...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

While staying at this hotel and experiencing some issues with my room I got fantastic customer service from Olivia who was making up my room . She went out of her way to get some issues resolved and to ensure my stay was enjoyable ... even though it wasn't her duty to do this. There is not enough people around...

 Report
Helpful?
Thank P3216ELdavidm
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear David M, Thank you for taking the time to write your review on your recent stay with us. It is great to hear that our staff were able to assist you in resolving the issues you experienced. Your kind comments will be passed onto Olivia and the team. We look forward to welcoming you back to the hotel for...

Canberra, Australia
Reviewed 2 weeks ago

We spent 2 nights at the Novotel in Parramatta in January and found the hotel to be very clean, neat, comfortable and quiet. The rooms (superior deluxe) was very comfortable with a small sitting area, desk, bathroom (no bath) with the usual necessities in it. Overall the stay was comfortable and pleasant and would stay here again when presented with...

 Report
Helpful?
Thank SynSop
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear SynSop, Thank you for taking the time to write your review on your recent stay. It is great to hear that you found your room comfortable during your stay. We look forward to welcoming you back to the hotel in the near future. Best regards, Stephen Wills General Manager

sydney nsw australia
Reviewed 2 weeks ago

The staff were just amazing and so obliging in every department of the hotel - I stayed there 24/5 January I was there t catch up with friend who live in the area - we decided we would go out to lunch but settled on the hotel restaurant and couldn't have been happier - the food was great and staff...

 Report
Helpful?
Thank teabrock
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear teabrock, Thank you for taking the time to write your review. It is great to hear that you enjoyed your catch-up lunch in our restaurant. Your kind comments will be passed onto the staff and team. We look forward to welcoming you back to the hotel in the near future. Best regards, Stephen Wills General Manager

Newcastle, Australia
Reviewed 3 weeks ago

Well go I d news room cleaner than last visit..hurray However Room has only a small light at door entry and a few lamps...cant leave curtains open as my window looks straight into a walkway of another building so im on show!! Really annoying!!!! And i had an upgrade!!! Really? Pic shows room at dusk with lights on. Difficukt to...

 Report
Helpful?
Thank millsy123
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear millsy123, Thank you for taking the time to write your review.Your feedback regarding your in-room experience is valuable to us. I have passed on your comments to the staff and team here as we continually strive to provide top quality service for all our guests. We do hope to welcome you back to the hotel in the near future....

269 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (197)
Viewed
Room/Suite (50)
Viewed
View from Room (11)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (28)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (10)
Viewed
Pool/Beach Area (4)
Viewed
Other (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (24)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Parramatta hotels
0.2 km away
PARKROYAL Parramatta
PARKROYAL Parramatta
#3 of 11 in Parramatta
809 reviews
0.1 km away
Meriton Serviced Apartments Church Street, Parramatta
1.7 km away
Mercure Sydney Parramatta
Show Prices
Show Prices
Show Prices
1.0 km away
Mantra Parramatta
Mantra Parramatta
#5 of 11 in Parramatta
1,127 reviews
0.6 km away
Meriton Serviced Apartments George Street, Parramatta
2.1 km away
Rydges Parramatta
Rydges Parramatta
#3 of 4 in Rosehill
567 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $140 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, Hotwire, Orbitz, ACCOR, TripOnline SA and HotelQuickly so you can book your Novotel Sydney Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Novotel Sydney Parramatta
Hotel Style:
#8 Luxury Hotel in Parramatta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Parramatta staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure now but the room looked towards Church Street and was great”
teabrock, 8 Apr 2017 | Read review
“If you need some light and like curtains open check if room overlooks a public walkway in next building!! See pic of adjoining walkway”
millsy123, 5 Apr 2017 | Read review
“The buffet closes at 9.30am!! Get there early :)”
nozkezj, 30 Mar 2017 | Read review
“The King Spa Suite is definitely worth the upgrade. They are all on the top floor & all have great views!”
anthonymR3698MP, 12 Jan 2017 | Read review
“Higher floors are better, but make sure that the AC is working”
41hafizr, 10 Jan 2017 | Read review
5 of 5