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Holiday Inn Parramatta, an IHG Hotel
18-40 Anderson St, Parramatta, New South Wales 2150 Australia
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About
#3 of 24 hotels in Parramatta
Location
Cleanliness
Service
Value
Parramatta: Modern Convenience wrapped up in Heritage Beauty
Parramatta has rich history, with culturally diverse precincts and word-class facilities, making it a prime destination for hosting business events. Home to the traditional Dharug people and their meeting place for more than 60,000 years, Parramatta knows how to bring people together and has a slew of excellent transport links. Why not visit Old Government House, Elizabeth Farm, or The Experiment Cottage to learn more about early Parramatta? Soak in colonial history by walking the Harris Park Heritage Walk, and a short walk from the hotel, you will find a wide range of culinary and dining experiences in Harris Park and at the iconic Eat Street in Parramatta. Visit the Riverside Theatre for those seeking some cultural experience or shop 'til you drop at Westfield Parramatta.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Taxi service
Car park
Wifi
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish, Filipino, Hindi
Location
90Good for walkers
Grade: 90 out of 100
125Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
18-40 Anderson St, Parramatta, New South Wales 2150 Australia
Getting there
ParramattaSydney Trains4 min
Harris ParkSydney Trains5 min
Rental CarsSee all Parramatta car hire
585Reviews5Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Hotel was clean and the staff friendly. It’s an easy walk to the Parramatta CBD and a large shopping mall. It’s also an easy train ride to Olympic Park with only one train change. Takes about 15 minutes by train. Hotel buffet breakfast was just ok with a limited selection and the bar isn’t open on weekends which is a drag. There is a pub over the road through. There aren’t any restaurants or fast food places nearby except for a hot dog van which is pretty good eating. The hotel could invest in some decent towels as they were so thin that they ripped when you used them. Even though the room was clean there were 2 pair of dirty underwear left in the closet that housekeeping missed. (I won’t include photos of them ). Overall good value for money if you have an event at Olympic park.…
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, Owner at Holiday Inn Parramatta, an IHG Hotel
Responded 9 Oct 2023
Dear Warreng999, Thank you for choosing Holiday Inn Parramatta for your stay and writing a detailed review. We greatly appreciate your compliments on our location and cleanliness. We do apologise for the inconvenience caused and would like to get more information if you wish to email anurag.sharma@hiparramatta.com We look forward to welcoming you back again when you are next in Sydney! Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The room and bathroom was kept very clean and there were no neglected areas. The bed was comfortable and there were both firm and soft pillows to choose from. I liked that I could come in to the foyer at the end of the day and pick my meal from the restaurant and it would be brought up to my room instead of having to choose from a different room service menu. The food was covered and the drink had a clear hygiene cap on it. I have stayed in places were the meal comes up uncovered and I wonder how many people have been breathing over it in the lift. The staff were all very friendly, polite and accommodating, There is plenty of easy parking on site also. The hotel is easy to access and not on a main road so I wasn't kept awake or woken with traffic noise. I travel to Sydney regularly and look forward to staying here again.…
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: There are no amenities in the bathroom other than shampoo, conditioner and body wash so if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, General Manager at Holiday Inn Parramatta, an IHG Hotel
Responded 30 Apr 2023
Dear 346betty, Thank you for choosing Holiday Inn Parramatta for your stay and writing this fantastic review. We greatly appreciate your compliments on our room's cleanliness, bedding, dinner service, location and friendly staff. We look forward to welcoming you back again when you are next in Sydney! Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked 2 nights @$225 per night. Upon arrival, I was informed that the second night would cost an extra $104 ($329/night) with no reason for the higher rate. The reception person had communication issues and was hard to understand and did not do anything to resolve the issue. Breakfast was OK but too expensive for what was on offer and poor value for money. Room was average and basic.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, Owner at Holiday Inn Parramatta, an IHG Hotel
Responded 9 Oct 2023
Dear MichaelwR9542VM, Thank you for your feedback. We can confirm that you booked through a third-party website booking.com and agreed to pay the abovementioned amount. You attended the KISS concert at the Sydney Olympic Park which was driving the rates of the hotel rooms in the area. Your feedback is important to us, and we will share it with the right authorities. Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for one night with my daughter to be in close proximity to Sydney Olympic park for swimming comp. Had dinner in restaurant at 8pm on return from first day of swimming; food was good and served quickly; service from Sarah was exceptional. Room was very quiet; we both had a great sleep. Spacious room with large work desk. Bathroom is tired and could do with a refurbishment. Breakfast was good and reasonably priced; again with exceptional service from Sarah. I will stay here in future rather than spending a fortune staying at Sydney Olympic park.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Room 131 was at one end of the building; away from elevators, so nice and quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, Owner at Holiday Inn Parramatta, an IHG Hotel
Responded 3 Sept 2023
Dear AllyMJ, Thank you for choosing Holiday Inn Parramatta for your stay and writing a detailed review. We greatly appreciate your compliments on our dinner and breakfast, location and recognition of Sarah's excellent service. We look forward to welcoming you back again when you are next in Sydney! Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked four x double rooms at the Holiday Inn in Parramatta as it is reasonably close to Olympic Park at Homebush, where we were attending the Luke Combs concert. We were all upgraded from a standard room to a 1 bedroom suite with spa bath, and free parking. The suite has 2 rooms - a small lounge area that you walk through to get to the bedroom. The bed was comfy and the pillows were devine. The shower though was a nightmare. You literally have to climb into the spa bath to have a shower (there is a small plastic step provided if needed) - it is high and only has one handle to hang onto. Getting out was just as big a challenge - thank goodness for the non-slip mat provided for the bottom of the tub. The staff were very friendly and helpful. We had the buffet breakfast the next morning for $30 a head which was delicious and had gluten free bread available. I think if you book breaky the night before it is $25. This is a great hotel - location wise it is straight across the road from the General Bourke Pub, and an easy walk to Westfield and Parramatta train station. The rooms were great and quiet, just don't book the suite with spa if you are elderly or not capable of climbing.…
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don't book a suite with spa bath if you are elderly or have poor mobility as it very hard to get...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, Owner at Holiday Inn Parramatta, an IHG Hotel
Responded 29 Aug 2023
Dear Moirap214, Thank you for choosing Holiday Inn Parramatta for your stay and writing a detailed review. We greatly appreciate your compliments on our room's cleanliness, bedding, buffet breakfast, location and friendly staff. We look forward to welcoming you back again when you are next in Sydney! Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean, friendly and helpful staff and reasonably priced. We were made to feel very welcome and comfortable. The hotel is within 5 minutes walk to the train station and Westfield shopping centre.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Bed and pillows were great, curtains cut out all the light very well, the food was great for breakfast and dinner, much better than I’m used to! So all the staff, especially the restaurant staff were great to deal with and looked after me very well!
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: If Anything I can pick was the lift had a fair amount of debris on the floor, maybe a regular...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A fantastic place to stay for a family with children. Location is convenient, easy access to public transport, shopping centre, CommBank stadium and Eat Street. All of the staff were helpful and kind. From the front desk to those working in the restaurant to the housekeeping, everyone helped make our stay easy. Rooms are clean. Great deal for kids to stay and eat free
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, Owner at Holiday Inn Parramatta, an IHG Hotel
Responded 20 July 2023
Dear N1626GOnatashaj, Thank you for choosing Holiday Inn Parramatta for your stay and writing this fantastic review. We greatly appreciate your compliments on our room's cleanliness, location, kids eat free and friendly team. We look forward to welcoming you back again when you are next in Sydney! Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel situated in the heart of Parramatta is a must to stay , with its friendly service beautiful decore and clean rooms it makes your stay very inviting There is room service , restaurant and bar and fabulous buffet breakfasts to enjoy If you care for a little shopping Westfield Parramatta is a 7 minute walk from hotel
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Date of stay: July 2023Trip type: Travelled on business
Room Tip: There is ample parking for the hotel and easy assess its very central to shops restaurants and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, General Manager at Holiday Inn Parramatta, an IHG Hotel
Responded 9 July 2023
Dear Suzanneg578, Thank you for choosing Holiday Inn Parramatta for your stay and writing this fantastic review. We greatly appreciate your compliments on our room's cleanliness, location, food and beverage outlets and friendly team. We look forward to welcoming you back again when you are next in Sydney! Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visit about once a month, and have been doing so for a long time. The staff are very welcoming and go out of their way to organise my booking in my preferred room. The suite is excellent. Always impeccably clean, and perfect for my requirements. The hotel is within easy walking distance to Parramatta’s CBD and restaurants. I intend to return each time my business takes me to Parramatta
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Date of stay: June 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anurag Sharma, General Manager at Holiday Inn Parramatta, an IHG Hotel
Responded 13 June 2023
Dear Mytravels98, Thank you for choosing Holiday Inn Parramatta for your stay and writing this fantastic review. We greatly appreciate your compliments on our room's cleanliness, location and friendly staff. We look forward to welcoming you back again when you are next in Sydney! Regards, Anurag Sharma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Parramatta area.
PRICE RANGE
AU$175 - AU$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard sydney, sydney courtyard
LOCATION
AustraliaNew South WalesGreater SydneyParramatta
NUMBER OF ROOMS
181
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Frequently Asked Questions about Holiday Inn Parramatta, an IHG Hotel
Which popular attractions are close to Holiday Inn Parramatta, an IHG Hotel?
Nearby attractions include Westfield Parramatta (0.4 km), The New South Wales Lancers Memorial Museum (0.4 km), and Sydney Speedway (0.2 km).
What are some of the property amenities at Holiday Inn Parramatta, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Parramatta, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Parramatta, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Parramatta, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Parramatta, an IHG Hotel?
Conveniently located restaurants include not just curries, Circa Espresso, and Ginger Indian Restaurant.
Are there opportunities to exercise at Holiday Inn Parramatta, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Parramatta, an IHG Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Parramatta.
Does Holiday Inn Parramatta, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Parramatta, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Hindi, and Filipino.
Are there any historical sites close to Holiday Inn Parramatta, an IHG Hotel?
Many travellers enjoy visiting Old Government House (1.0 km), Kokoda Track Memorial Walkway (7.9 km), and Experiment Farm Cottage (0.7 km).