Holiday Inn Parramatta, an IHG Hotel
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18-40 Anderson St, Parramatta, New South Wales 2150 Australia
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Room & Suite (46)
Dining (29)
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Parramatta, an IHG Hotel
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 12 in Parramatta
Location
Cleanliness
Service
Value
Holiday Inn Parramatta places you amidst the bustling CBD of Parramatta within walking distance of major retail, commercial, and transport facilities. We are located within a 5-minute walk from Parramatta Train Station. With our perfect combination of amenities and services, all you'll have to do is sit back, indulge, and relax. It's Holiday Inn Parramatta! Parramatta is rich in history, so why not visit Old Government House, Elizabeth Farm, or The Experiment Cottage to learn more about early Parramatta. Soak in colonial history by walking the Harris Park Heritage Walk and a short walk from the Hotel, you will find a wide range of culinary and dining experiences at Eat Street and Harris Park. Visit the Riverside Theatre multi-venue performing arts, for those seeking some cultural experience. Sydney Olympic Park is located 15 minutes away from the Hotel and hosts concerts and events like Disney on Ice, State of Origin, and the Bledisloe Cup.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish, Arabic, Indonesian and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
133Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
18-40 Anderson St, Parramatta, New South Wales 2150 Australia
Getting there
ParramattaSydney Trains4 min
Harris ParkSydney Trains5 min
Rental CarsSee all Parramatta car hire
557Reviews5Q+A94Room tips
Reviews
Traveller rating
- 200
- 228
- 88
- 25
- 15
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Popular mentions
Stayed 3 nights. Booked through the Holiday Inn website at $240 a night (cheapest in the whole of Parramatta). A standard, clean and comfortable hotel room, as expected from an international chain. Really good to have pillows that were labelled firm or soft! Soap/shampoo/moisturiser was in pump bottles -- excellent alternative to small disposable plastic containers or bars of soap. Room overlooked a small park, on the other side of which were residential blocks, so quite quiet. Very good location, about 10 minutes' walk to to train station and Westfield shopping mall and other eateries. On a side street that is not busy. Polite front desk staff, as expected from an international chain.
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Date of stay: April 2022Trip type: Travelled
Value
Rooms
Service
1 Helpful vote
Helpful
It was our first time stay at the Holiday Inn, Parramatta. Right from the start, Aki , the GM was quite proactive in providing relevant info on bookings etc. Right from the check-in incl our stay, they have made it memorable. My wife is a vegetarian; Aki went out of his way to accomodate with restrictions on hand. Will be good to have a separate counter for veg/non veg if possible. The staff - Raghu/Preetha/Nigel/Christian/Sarah and few others who were all very helpful during our stay. We hope to come back during our next visit. Will definitely recommend our friends to stay here. The location is quite convenient to the CBD. Continue the good work. You guys rock !
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Helpful
we love Holiday Inn normally and have stayed at this one a couple of years ago this visit wasn’t as great. I had booked a mobility room by accident and we were swapped to a double which was good but the room bathroom was a bit old and tired, the pool also looked a little rough (pebble coat and there were all loose pebbles in the spa & I had to go to reception twice to ask for towels (we gave up and dripped back to the room). I have teens and asked how much for breakfast- $30 ea was too much for a bowl of cocoa pops. Parking was okay at $18 all though I know there is free parking outside (6pm to 8am) overnight. I told them we were IHG members but it meant nothing as we booked through a third party I was told. We do love other Holiday Inn hotels, just this one didn’t feel quite the same.…
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from IHG Service, Owner at Holiday Inn Parramatta, an IHG Hotel
Responded 4 weeks ago
Hi Lets Go Mum R, Thank you for your visit and for letting us know about your experience in Holiday Inn Parramatta. Our hotel is the perfect place to enjoy a quality stay with all the members of your family. After receiving your remarks, I was surprised by what you described. I am sorry that your stay was not satisfactory due to unforeseen events. I know that this is not what you come to expect from a quality chain like ours. I send your message to our maintenance managers to be evaluated. We have created a plan to improve our services and offers. I invited you to visit us on your next trip we know you won't regret it. Warm wishes, Oscar C. Case Manager IHG Service
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I stayed in holiday Inn for 15 days and the manager Aki and his team made me and my 4 year old daughter absolutely comfortable. The service and hospitality is worth praising. Thank you for the comfortable stay and giving us the home environment. 🙂
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Date of stay: March 2022Trip type: Travelled
Helpful
Reception seemed uninterested whilst dealing with our checkin. Electronic key cards did not work Room smelt poorly No relaxing chairs/sofa to sit in. Only supplied some ottamends Furniture very tied looking Toilet seat did not match toilet bowl and was very loose, which made you feel like you would fall off No local information for restraurants Bed was comfortable though but pillows average Breakfast was above average. For a room promoted as a Premium King Room, it offered very poor value for money. This is only a 2.5 to 3 star hotel at best. This has been the first time I have given such feed back. My previous posts of IHG hotels have been most positive, especially for the Hunter Valley Resort.
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Date of stay: March 2022Trip type: Travelled
Location
Cleanliness
Service
Room Tip: We had a Premium King Room. It smelt poorly & tied looking furniture. Choose a room at...
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Helpful
Response from IHG Service, Owner at Holiday Inn Parramatta, an IHG Hotel
Responded 19 Apr 2022
Hi CheekyJohn, Thank you for taking the time to leave a review. I have forwarded your concerns to our management, and I apologize for not meeting your expectations. We are currently working to the best of our abilities to improve our service based on your feedback. It's been a pleasure to host you, and we are very thankful for being your first option. We can't wait to see you again and show you the changes and improvements. Alejandro G. Case Manager IHGService
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PRICE RANGE
USD 107 - USD 142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard sydney, sydney courtyard
LOCATION
AustraliaNew South WalesGreater SydneyParramatta
NUMBER OF ROOMS
181
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Claim Your Listing Frequently Asked Questions about Holiday Inn Parramatta, an IHG Hotel
Which popular attractions are close to Holiday Inn Parramatta, an IHG Hotel?
Nearby attractions include Westfield Parramatta (0.4 km), The New South Wales Lancers Memorial Museum (0.4 km), and Sydney Speedway (0.2 km).
What are some of the property amenities at Holiday Inn Parramatta, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Parramatta, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Parramatta, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Parramatta, an IHG Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Parramatta, an IHG Hotel?
Conveniently located restaurants include not just curries, Circa Espresso, and Ginger Indian Restaurant.
Are there opportunities to exercise at Holiday Inn Parramatta, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Parramatta, an IHG Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Parramatta.
Are any cleaning services offered at Holiday Inn Parramatta, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Parramatta, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Parramatta, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Arabic, Indonesian, and Korean.