Holiday Inn Parramatta
543 reviews
#4 of 12 Hotels in Parramatta
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18-40 Anderson St, Parramatta, New South Wales 2150 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 97
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
View all photos (228)228
Room & Suite (55)
Dining (36)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Parramatta
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 12 hotels in Parramatta
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn Parramatta offers accommodation within walking distance of major retail, commercial & transport interchanges. With 181 Deluxe guest rooms including Spa Suites, wireless internet access in all areas, a heated outdoor pool and spa, gym, 7 meeting venues, secure car parking; Holiday Inn Parramatta offers accommodation for all your needs. Our restaurant Twenty One Fifty offers buffet breakfast, and a la carte dining for lunch and dinner daily. The restaurant is fully licensed offers a relaxed atmosphere with professional service. If you’re searching for a function room or meeting space for your next event in Parramatta, Anderson Ballroom boasts an abundance of natural sunlight and is completely pillar less making it the only one of its kind in the area. The flexible facilities can be combined or divided, depending upon the size of the group, enabling you to host any event, from a briefing or a board meeting to a wedding or birthday party, ensuring your function is a success.
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Full view
Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish, Arabic, Indonesian and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
130Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
18-40 Anderson St, Parramatta, New South Wales 2150 Australia
Getting there
ParramattaSydney Trains4 min
Harris ParkSydney Trains5 min
543Reviews5Q+A91Room tips
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Popular mentions
Soleil S wrote a review Feb. 2021
Australian Capital Territory, Australia415 contributions113 helpful votes
We just left the hotel and i would like to say that spa and pool are fantastic on a rainy day! We enjoyed it so much and we had so much fun. I would like to thank Chamarie of reception upon check-in, Sue of housekeeping who made our suite room 419, Gerardo who cleaned the area, Bill who did landscaping, Anshu who we're the one who made our reservations and was really nice to assist us. And Samir, the guy at the restaurant who is alone with all the guests during weekend. The chefs who made our breakfast. All the staffs are amazing too. Ala carte is good. Don't expect much but not too bad. Coffee and tea are great! I highly recommend this hotel for a short getaway.
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Sherene T, Owner at Holiday Inn Parramatta
Responded 1 week ago
Dear LlubluSoleil Thank you for choosing Holiday Inn Parramatta and for taking the time to provide a review on your recent stay with us. It is wonderful to hear that our service level and food quality exceeded your expectations. We greatly appreciate your compliments on our staff and service. We look forward to welcoming you back again when you are next in Sydney! Regards Sherene and Holiday Inn Parramatta Team
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I’ve stayed here a number of times. The rooms are a great size and the extra room is awesome. The staff are always very helpful and friendly and happy and quick to bring anything I’ve needed to my room. Location is awesome and gives lots of options for food, shopping and entertain within a few minutes walk.
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Date of stay: December 2020
Helpful
Response from Sherene T, Owner at Holiday Inn Parramatta
Responded 4 Jan. 2021
Hi julielX1993LF Thank you for your loyalty as a repeat guest at our hotel and for taking the time to review your experience with us. It is always pleasing to read and know that the service our front desk team provides makes a difference to your stay. We will ensure we pass on your comments to our colleagues. All the best for the New Year and we look forward to welcoming you back to the hotel. Kind Regards Sherene and Holiday Inn Parramatta Team
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I made a reservation and booked into the hotel. The staff at the front stated that a security bond of $200 is required on top of the fee for the room. After booking out of the hotel its been almost a week and the security bond has still not been returned even though they state that it will be returned in 3-4 business days.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Helpful
Response from Sherene T, Owner at Holiday Inn Parramatta
Responded 28 Oct. 2020
Dear James22Lee Thank you for choosing to stay at our hotel. Apologies that the refund of the bond took longer than expected, due to miscommunication. With a credit card, it would take 3-4 business days after departure; however with an EFTPOS card, we require the physical card to be presented to us on check out, for an instant refund to your account. Nevertheless, the above has been resolved with a refund to your bank account a few days ago. We hope the above has not marred your impression of our hotel, and look forward to a return stay. Regards Sherene and Holiday Inn Parramatta Team
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Firstly I want to state that I have stayed at this property over a dozen times. On this occasion, wanting a break from working from home I made a "no deposit required" for last weekend. Two major issues occurred. 1. I was amazed (being kind here) to find that the total amount of my reservation had been deducted from my credit card. 2. I cancelled the reservation three days prior to my arrival date and received the confirmation email. Well, the booking still shows as being one of my Past Stays. On calling the hotel on my scheduled check-out date a refund was processed and I was promised a return phone call regarding how a 'no deposit required' booking resulted in an actual credit card transaction and why the cancellation was not actually processed. Four days after the deadline for a return call (as advised by the Duty Manager) I still have not received that phone call. Also, having completed the initial booking a message was displayed on the screen stating 'Kitchen is Closed'. As I usually have room service dinner at least, informing guests that the kitchen is closed AFTER making a booking, well, doesn't sit well. Unfortunately I am not likely to either recommend this hotel to anyone else nor stay again.…
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Date of stay: September 2020
Value
Location
Service
Helpful
Response from IHG Service, Owner at Holiday Inn Parramatta
Responded 30 Sep. 2020
Hello FrequentOzTraveller, Thank you for choosing our hotel and for taking the time to leave us feedback. I am sorry to learn about the issues with your reservation. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will avoid similar problems from happening again. I have also sent you a private message regarding your experience. We value you as our IHG Rewards Club Gold Elite members since 2006. We hope you will consider staying with us again. Best regards, Dianne L. Case Manager IHGService
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I called up to book a family room from today The front office staff is not efficient Maria puts me on a hold for 10 mins just to tell me the price for a family of 4 for 2 nights. If the front line of a 4star property is not helpful what we think of rest.
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Sherene T, Owner at Holiday Inn Parramatta
Responded 16 Sep. 2020
Dear Amith-R81 Thank you for taking the time to provide feedback. We apologise that your recent call did not meet expectations, as it is not our usual service standards. Instead of putting you on hold, we could have taken your number and returned your call to address your booking enquiry. We appreciate your comments and have shared your feedback with the relevant team member. May we suggest taking a look at www.ihg.com or www.hiparramatta.com to make a booking with our hotel? Alternatively, please provide your best contact number for a call back. Sincerely Sherene T General Manager
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PRICE RANGE
USD 64 - USD 132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard sydney, sydney courtyard
LOCATION
AustraliaNew South WalesGreater SydneyParramatta
NUMBER OF ROOMS
181
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Claim Your Listing Frequently Asked Questions about Holiday Inn Parramatta
Which popular attractions are close to Holiday Inn Parramatta?
Nearby attractions include Westfield Parramatta (0.4 km), The New South Wales Lancers Memorial Museum (0.4 km), and Sydney Speedway (0.2 km).
What are some of the property amenities at Holiday Inn Parramatta?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Parramatta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Parramatta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Parramatta?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Parramatta?
Conveniently located restaurants include not just curries, Circa Espresso, and Ginger Indian Restaurant.
Are there opportunities to exercise at Holiday Inn Parramatta?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Parramatta located near the city centre?
Yes, it is 0.8 km away from the centre of Parramatta.
Are any cleaning services offered at Holiday Inn Parramatta?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Parramatta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Parramatta?
The staff speaks multiple languages, including English, Spanish, Arabic, Indonesian, and Korean.