Stay here and found this lovely, it was a short walk to Parramatta.the room was clean and the king bed very comfortable, and wonderful hot shower especially when you get caught in a storm.the gentleman on reception in the afternoon was very helpful and happy.if you are driving make sure you book a car spit as there is limited spaces.
The hotel is not at a great location for the price they offer. I like the rooms alot and they're comfortable and clean, but they are unprofessional as per my experience. For example we had no batteries in the safe box and no one changed them, and the most outrageous part is when the elevator was not working as some plug was hanging out from the door, I called the reception and they said to use the fire escape escalator and when I did I got stuck inside for 20 min as the doors were locked from both sides, I mean this is a fire escape escalator and it should be opened for safety purposes...
Just over a year old hotel. You feel welcomed here. Linda and her crew are so amazing, we did not feel like leaving. Super good customer service. Complimemtary bottles of water. Awesome bed. Fridge well stocked. Close to Westfield mall.
Booking was cancelled for no reason and when I tried to contact hotel they redirected me back to booking.com. Hotel will not reinstate booking or honour the same rate. Very disappointed as we had this accommodation booked well in advance and now I see they are selling the same room for double the price on same dates! Be careful!!!
It was an OUTSTANDING place to stay! Especially during Tony Robbins event. The staffs were absolute best! Very nice to everyone! The place is like a hidden boutique hotel! So happy I chose this hotel!
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