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Mercure Gloucester, Bowden Hall Hotel

MercureUSD 128*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 246*
USD 128*
USD 246*
USD 128*
USD 246*
USD 128*
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Mercure Gloucester, Bowden Hall Hotel
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787 Reviews from our TripAdvisor Community

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Showing 766: English reviews
London, United Kingdom
Reviewed 3 weeks ago

Stunning place to spend a weekend away. I enjoyed this hotel immensely. Breakfast was nice and we ate dinner here on the first night. The food was lovely, we had three courses and a glass of wine. Although, I must say I thought the wine was a little pricey. Good base if you wish to venture into the cotswolds or...

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Helpful?
Thank KirstyH96
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear KirstyH96 What a lovely review thank you so much me and the team are pleased that you had a lovely stay with us a Bowden Hall. Following Brexit we have seen a number of price increases from our suppliers however our wine prices are still very competitive within the 4 star Hotel Market and on going competitor research will...

London, United Kingdom
Reviewed 3 weeks ago via mobile

It's a grand old country house style of hotel in well manicured grounds that includes a lake. They arranged for us to check in a little early so we could get to a wedding at 2pm. The lady on reception was amazingly friendly/helpful and was manically rushing around helping people. Maybe she is employee of the year or maybe there...

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Helpful?
Thank Philby61
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Philby61 Thank you for taking the time to tell us about your experience at Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that...

Cardiff, United Kingdom
Reviewed 4 weeks ago

Been to the Cotswolds many times but first time at this one and what a lovely hotel it is. Rooms generous the staff were great and the food in particular was excellent. Drinks prices were reasonable and the dinner package with 2 glasses of prosecco for £18 was great value. Will certainly be coming here on a regular basis.

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Helpful?
Thank DavidGe0rge
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear DavidGe0rge Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Gavin Gavin Jones General Manager

London, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here as a good base to explore the lovely Cotswold's, but really wish we'd checked into a b&b. Rooms were miserable, bathroom tiny and in desperate need of updating. Despite warning the hotel of special dietary requirements, the cream tea in the package we had couldn't be provided as they hadn't noted it down on the order. Really...

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Helpful?
Thank 882RACHEL
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear 882RACHEL Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Bedfordshire
Reviewed 4 weeks ago

Lovely hotel if a bit out of the way, although we did get the bus to Gloucester from the village. The hotel has been very stylishly refurbished. Very comfortable lounges and bedroom. Lots of hot water for showers etc. Views from our room were stunning although no lift might be problematic for some guests. Dinner and breakfasts very good. Nice...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank BuzzardOAP
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear BuzzardOAP Thank you for taking the time and trouble to write a review following your stay at Bowden Hall Hotel. I was pleased to read that you had a pleasant stay with us and found the Lounges and Bedrooms to be comfortable. Unfortunately due to the building and layout it is not possible to install a lift however we...

London, United Kingdom
Reviewed 4 weeks ago

So, let's start with the positives about staying at the Bowden Hall Hotel. It's a beautiful, listing building, with a luxurious dining and lounging area, where you can relax and plan your village-hopping to the Cotswolds. I can wax lyrical about the speedy internet connection, the wonderful lattes, sticky toffee pudding. We had elderly family members with us and I...

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Helpful?
Thank MahamUzr
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear MahamUzr Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the...

Amersham, United Kingdom
Reviewed 4 weeks ago

Basic! I've stayed in better premier inns that this hotel. The room was clean but so basic no luxury at all. The food was just awful , I can eat most things but not this meal. The staff were extremely helpful but the whole experience was a let down! Couldn't wait to leave.

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Helpful?
Thank sharonbrown33
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Liverpool, United Kingdom
Reviewed 4 weeks ago

hotel really nice lovely setting room great staff very nice restarunt staff good had a piece of plastic in my dessert offered a free coffee should have been dessert knocked off the bill it was in the end

Review collected in partnership with Mercure Hotels
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Helpful?
Thank pat t
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Dear Pat t Thank you for taking the time and trouble to leave a review Please accept my apologies that you found a piece of plastic in your dessert this was raised to our supplier and the product recalled for safety measures. I am pleased to read that my staff did knock the dessert off the bill for you. I...

Cheshire, United Kingdom
Reviewed 4 weeks ago

Stayed for three nights in late April and used it as agreat base to explore the Cotswolds. The whole of this enthusiastic, kind and caring staff team is a tremendous asset to this Mercure Hotel. The refurbishment programme is working well and the hotel itself is in a very peaceful and attractive location. The Privilege room allocated to us was...

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Helpful?
Thank sunsearcher55
Telford, United Kingdom
Reviewed 4 weeks ago via mobile

Reception staff good ! Room bad ! Bathroom dates ! Wifi non existent! I think it's a french rather than directly part of mercure! Great location however bad !font stay ! What else can I say they whole rooms need updating air con ? Food menu as well

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Helpful?
Thank milan1602
BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel, responded to this review

Thank you for taking the time and trouble to write a review. I am sorry to read that your stay did not live up to are high standards. We are currently undergoing a bedroom refurbishment which includes all 72 bedrooms and corridors to complement the refurbishment we completed last year to the public area. Perhaps you would be able to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Classically-styled country house hotel with Regency decor; amenities for business & leisure guests; situated on beautiful grounds. ... more   less 

Additional Information about Mercure Gloucester, Bowden Hall Hotel

Address: Bondend Lane Bondend Road, Upton St Leonards, Gloucester GL4 8ED, England
Region: United Kingdom > England > Cotswolds > Gloucester > Upton St Leonards
Price Range: $136 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gloucester, Bowden Hall Hotel 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Ramada Upton St Leonards
Ramada Hotel Bowden Hall
Ramada Gloucester
Gloucester Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gloucester, Bowden Hall Hotel staff and other travellers.
11 questions
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Questions? Get answers from Mercure Gloucester, Bowden Hall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Lakeside Suite is perfect for weddings and large scale functions”
SteveConnects, 26 May 2017 | Read review
“Choose a room at the front overlooking the gardens. Ask for first floor room if you cannot manage stairs”
MGSRochdaleUK, 25 May 2017 | Read review
“We had room 228 overlooked grounds.”
patriciawright6, 20 May 2017 | Read review
“we upgraded to a privilege room on the top floor (no lifts but we knew that)”
DavidGe0rge, 1 May 2017 | Read review
“Go elsewhere!”
sharonbrown33, 29 Apr 2017 | Read review
5 of 5
Mercure
USD 128* /night
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Hotels.comUSD 128
Booking.comUSD 128
AMOMAUSD 246
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*Disclaimer
Prices are for 1 room, 2 adults
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