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The Cheltenham Chase Hotel - A QHotel

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1,563 Reviews from our TripAdvisor Community

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Showing 1,558: English reviews
London, United Kingdom
Reviewed 4 days ago NEW

Good hotel. Very nice spacious room, clean and modern. Good swimming pool/spa area for a pre-work session. Excellent breakfast, with every choice possible. Would recommend a stay in this hotel for business or leisure.

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Helpful?
Thank Jemz29
London, United Kingdom
Reviewed 1 week ago

Stayed over for the weekend Dec 3rd thru 5th. Great service as per usual. Got upgraded which was very much appreciated. Beverly was brilliant in the restaurant. No evening meal due to Xmas parties, but not a problem. Q Hotels I can highly recommend.

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Helpful?
Thank andrewwelsh
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear andrewwelsh. Thank you for your lovely review following your stay with us here at The Cheltenham Chase. I am delighted to hear you were so well looked after. I will pass on your kind feedback to Bev. Hope to see you back at The Chase soon. Kind regards Dan Kelly General Manager

Reviewed 1 week ago via mobile

Lovely clean spacious room. Spa treatments excellent and very professional. Let down by the restaurant. Booked for 7.30 and on arrival nobody to be seen in the restaurant. Eventually shown to our table. This also happened to several other couples. The young waiter was very good but mostly on his own. Apparently there was a large party in a function...

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3Thank PMB54
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear PMB54. Thank you for your review following your spa break with us. I am glad to hear you enjoyed your time with us. I would have preferred you had enjoyed the restaurant equally as much as the spa. You have certainly given us some feedback to work with, which we will definitely use. I hope we will be able...

Scotland, U.K.
Reviewed 1 week ago

The hotel was first class, rooms, staff, location, all exceptional. Only let down was the bar meals. Slow service, had to fetch our own cutlery as they never brought us any, and meals served on what they call 'fashionable' wooden platters. Firstly the platters were not big enough to accommodate the food, I had to ask for a plate, and...

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1Thank BettyBoopScotland99
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear BettyBoopScotland99. Thank you for your review following your short break with us. I am very pleased to read you found the rooms, team and location exceptional. I will certainly have a look at the platters we use in the bar following your feedback. I hope we will see you again soon. Kind regards Dan Kelly

Hereford
Reviewed 1 week ago

I stayed at the hotel witth the Society of Postal Historians for a conference. The staff were extremely helpful and efficient, especially the Conference Manager, who helped me unload the car with display boards she could not have been more helpful.. The rooms were excellent and comfortable, and the Conference food was excellent

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Thank shearing
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear shearing. Thank you for writing such a first class review following your weekend stay with us here at The Cheltenham Chase. I am delighted to hear you were so impressed and in particular by the team and the food. I hope to be able to welcome you back to The Chase in the not too distant future. Kind regards...

UK
Reviewed 1 week ago via mobile

I booked an overnight Spa Break as a birthday treat for my mother & I. The value for money cannot be beaten (light lunch, DBB & Rose bubbly) + 50 min treatment for £105pp and we will definitely return. I have already recommended to others. Our treatment was good (although it wasn't quite 50 mins as advertised). The spa, rooms,...

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1Thank Babystar
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Babystar. Thank you for your review following your spa break with us. I am pleased to hear you had a very good stay and are planning on coming back. I am sorry to hear you found some problems in the restaurant. We will certainly work on these in our on-going efforts to improve what we offer to all of...

Bury, United Kingdom
Reviewed 1 week ago

Stayed here half a dozen times in the past few months. Staff very friendly, breakfast good and the rooms well equipped and modern. The only downside is that it is not that close to Cheltenham, so a taxi is required if you need to get out for a decent meal. The hotel food is fine if not a little expensive,...

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Helpful?
Thank John R
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear John R. Thank you for your review and for your on-going custom of the hotel. I am really pleased to read your positive feedback about the team, breakfast and rooms. You may be interested to know we have just launched a new menu, which might tempt you to stay and eat in the hotel for a little longer next...

Barry, United Kingdom
Reviewed 1 week ago

Nice hotel setting and rooms are clean and comfortable. Reception staff were very pleasant but the restaurant was a totally different experience. We went to the bar to order some wine with our meal and were told they would come to the table to take our order. 45 minutes later they had still not taken the order and that was...

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1Thank dave_meadows
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear dave_meadows. Thank you for your review following your break with us. I am glad to hear you found the hotel to be good. I'm sorry that your experience in the restaurant was not better though. We will certainly use your feedback in our on-going efforts to improve. I hope we will have the opportunity to welcome you back and...

Birmingham, United Kingdom
Reviewed 1 week ago

My boyfriend surprised me with a relaxing weekend away last weekend. We went on the train because there was little point of driving whilst there wasn't much to see near to the hotel. Taxi cost £14 from the train station and £18 to Cheltenham from the hotel. I would recommend getting a day bus pass as this costs £5 and...

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3Thank amierichards47
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear amierichards47. Thank you for your review following your spa break with us. I am glad to hear you had a lovely stay with us. I would have preferred you were a little less underwhelmed by certain aspects of your stay. We will work on these in the future to improve what we offer to all of our guests. I...

Slough, United Kingdom
Reviewed 1 week ago

went to this hotel to celebrate my 60 th birthday As per normal had a great stay at this q hotel. Our only criticism was of the lead staff in the restaurant when we had an evening meal they seemed to be rushing around for no apparent reason and a bit on the brisk side I must admit it made...

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Thank cheznclive
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear cheznclive. Thank you for your review following your 60th birthday celebrations with us. I am glad to hear you enjoyed your time with us. I will pass on your kind feedback to the team who will be very grateful, particularky Matthew. I hope we will be able to welcome you back in the not too distant future. Kind regards...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: $149 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the breakaway club for exclusive deals.”
 of 5 bubbles andrewwelsh, 3 Dec 2016 | Read review
“e-mail in advance if you want to choose a room”
 of 5 bubbles sprogg79, 24 Oct 2016 | Read review
“all okay I have stayed in many different rooms”
 of 5 bubbles 709keitha, 14 Oct 2016 | Read review
“Avoid 204 if you are a light as you can hear noise from the lift”
 of 5 bubbles rachy_85, 1 Oct 2016 | Read review
“Book a room overlooking the Hills.”
 of 5 bubbles renee1reece, 21 Sep 2016 | Read review
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