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The Cheltenham Chase Hotel - A QHotel

Expedia.comUSD 115*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 134*
USD 115*
USD 134*
USD 115*
USD 118*
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The Cheltenham Chase Hotel - A QHotel
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1,712 Reviews from our TripAdvisor Community

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Showing 1,703: English reviews
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Aylesbury, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for 1 night and had the spa break that included - VIQ room, 2 treatments each, buffet lunch, evening 3 course meal to value of £28pp & full breakfast. It was the best spa trip we have done. We were able to check in by 1130 as the room was ready, and use all facilities. We had...

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Helpful?
Thank Tamarijn06
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Tamarijn06. Thank you for your lovely review following your spa break with us here at The Cheltenham Chase. I am delighted you had such a good time and that the food and service were particularly praiseworthy. I hope to be able to welcome you back to the Chase in the not too distant future. Kind regards Dan Kelly General...

Warrington, United Kingdom
Reviewed 3 days ago NEWvia mobile

Decent sized event room. Air con. Refreshments was of a recent standard. Hotel looks nice and clean. Used for lots of different events. Easily accessible. Polite staff. Fresh coffee and tea available.

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Helpful?
Thank nursey1972
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear nursey1972. Thank you for your review following your meeting with us. I am very pleased to hear you were suitably impressed. I hope we will see you again soon. Kind regards Dan Kelly General Manager.

United Kingdom
Reviewed 5 days ago NEW

Stayed for one night at the end of April. Staff are their greatest asset. Given incorrect information about Spa and bathrobe on checkin. Room was a decent size but stains on the carpet and pouffe. Bed & pillows were comfortable. Bathroom was well equipped but not as clean as I would have liked or expected. Didn't get chance to use...

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Helpful?
1Thank Henry_Morton_Stanley
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Henry_Morton_Stanley. Thank you for your review following your stay with us. I am glad you enjoyed your time with us but I do wish we had managed to impress you at least a little more while you were with us. We will certainly pay attention to your feedback about the restaurant in the evening and use it to try...

Reviewed 6 days ago NEWvia mobile

Lovely hotel, friendly staff and really good food had it as a spa package break for 2 nights lovely location easy to find rooms are clean and really modern will be booking to go back really impressed. Spa staff were lovely and treatments so relaxing

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Helpful?
Thank jesstil
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear jesstil. Thank you very much for your splendid review of the Cheltenham Chase following your spa break with us. I am delighted you had such a good time and that the team and the food stood out for particular praise. I hope we will have the opportunity to welcome you back to the Chase in the not too distant...

King's Lynn, United Kingdom
Reviewed 1 week ago NEWvia mobile

I've been staying here for 6 months now during the week, and have had a great experience. The hotel has been very accommodating and I have enjoyed the personal touches which mean a lot. Mollie and Danni in reception have been fantastic and Rosie in the bar has been amazing especially during the recent turnover over staff These 3 are...

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Helpful?
1Thank Emma P
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Emma P. Thank you for your review and thank you for your on going business to the hotel. I am very pleased to hear you are being so well looked after. The team will be thrilled with the feedback so thank you for going to the trouble of singling some of them out specifically. I hope we will continue...

Reviewed 1 week ago via mobile

An excellent weekend was spent at this hotel. The hotel staff were very friendly and helpful and made our stay all the more pleasurable. We ate in the restaurant on the Saturday, despite the large number of others eating our meal was perfect. We had pre-ordered before hand due to the large parties dining but all worked to plan. Having...

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Helpful?
Thank Carol O
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Carol O. Thank you for your excellent review following your break with us here at the Cheltenham Chase. I am delighted to hear that you had such a good time and that you were so well looked after by the team. The chefs will also be thrilled with the feedback about the food so thank you for going to...

Reading, England
Reviewed 1 week ago

Recent 2 night break. Comfortable bed, clean quiet room with all the usual amenities. Very good shower. We were not keen on the set menu and opted instead for some excellent properly cooked steaks. Breakfast generally very good and the service levels excellent.

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Helpful?
Thank extravelmgr
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear extravelmg. Thank you for your review following your short break with us here at the Chase. I am very pleased to hear you were so well looked after and that the food in particular was so noteworthy. I hope we will be able to welcome you back in the not too distant future. Kind regards Dan Kelly General Manager

Woburn Sands
Reviewed 1 week ago

On arrival we found that our fridge didn't work. Gloria tried hard to fix the problem & came up with a temporary solution, great service, thank you Gloria. We've only just arrived and so can't review the hotel yet, but wanted to thank Gloria.

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Helpful?
Thank Andrew R
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Andrew R. Thank you for your note. I am very pleased that Gloria was able to assist you. I will certainly make sure she is aware of your very nice feedback. Kind regards Dan Kelly General Manager

London, United Kingdom
Reviewed 1 week ago

Great hotel but little things needed to be sorted. Example the ordinary filter coffee was poor. Great staff and very committed but The staffing levels were not right. Only ordinary tea in rooms no green tea.

Review collected in partnership with this hotel
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Helpful?
Thank O54881
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear O54881. Thank you for your review. I am very pleased you enjoyed your time with us and that the team in particular made such a positive impression. I hope we will see you again soon. Kind regards Dan Kelly General Manager

WINDSOR, United Kingdom
Reviewed 1 week ago

This hotel is ideally situated for Cheltenham, Gloucester and the Cotswold villages. Accommodation is good and leisure facilities excellent. Reception staff are extremely helpful. Only downside is the service in the Dining room during busy times.

Review collected in partnership with this hotel
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Helpful?
Thank Gillian R
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Gillian R. Thank you for your review following your break with us. I am very pleased to hear you enjoyed your time with us and that the facilities and team made such a positive impression. We will certainly continue to try to improve what we offer to our guests in the restaurant. I hope we will be able to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: $138 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No flannel bring your own”
O54881, 11 May 2017 | Read review
“219 was very nice”
KateH87, 7 May 2017 | Read review
“Improve the air conditioning”
TmwManc, 4 May 2017 | Read review
“?Rooms overlooking the garden had a lovely view.”
nanW4500SX, 4 May 2017 | Read review
“The "VIQ" rooms are of a excellent standard with added extras.”
Bowdenboy, 27 Apr 2017 | Read review
5 of 5
Expedia.com
USD 115* /night
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Booking.comUSD 118
CancelonUSD 134
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Prices are for 1 room, 2 adults
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