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Excellence Playa Mujeres

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Excellence Playa Mujeres
Excellence Playa Mujeres
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10,937 Reviews from our TripAdvisor Community

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Showing 10,560: English reviews
Burlington, Vermont, United States
Reviewed 25 April 2015

My husband and I chose excellence after a lot of research. We have been to sandals exuma bay and on cruises. It was a different experience than at sandals and equally as amazing. We are 26, and I am an event planner at a well known lodge in vt so I generally have high standards for hotels, food and service....

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20Thank Jenna P
Newburgh, New York
Reviewed 25 April 2015

Just returned from our fourth stay at the Excellence and as always, our experience was exceptional. Can't say enough about the absolutely wonderful staff, they are all so gracious, so attentive. We had "returned home" and for the next few days, we relaxed and enjoyed the delicious foods, drinks, beach, pools, fantastic room and service...loved it all!!! My thanks to...

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6Thank Steve1141
Denver, CO
Reviewed 24 April 2015

We went to Excellence Playa Mujeres and found it to be a fabulous resort. The layout, the rooms the food are all top notch. You couldn't ask for much more. Yet we were a little put off by the noise coming from around the pool (really loud music) and how it affected us on the beach. We are beach people...

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12Thank goodspkr
Signal Hill, California
Reviewed 24 April 2015

The resort is, well in a word, Excellent. It’s mainly a couples resorts, lots of ppl celebrating their honeymoons and anniversaries but everyone is very social and it’s easy to make friends. On any given day the group I traveled with had adopted some new members. The ages are also very mixed, 20s – 60s but everyone is drinking and...

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1Thank travelgurl1977
Cary, North Carolina, United States
Reviewed 24 April 2015

We went to this resort last fall for our honeymoon. After months of planning and hours of celebrating, we were ready to relax! This was the perfect place to do it. The staff was so friendly. We were greeted at the lobby with champagne and a bellhop who took our luggage and escorted us to the Excellence Club to check...

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6Thank Daniel M
Brooklyn, New York
Reviewed 24 April 2015

The customer service at Excellence Playa Mujeres was incredible. I had my wedding there during April 2015 and it was simply amazing. The staff at Excellence which included a number of people, who I will mention later, made me feel as if I was the only one on the resort. A huge thank you to Daniel Ortiz, my wedding coordinator,...

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1Thank Kerr E
Nova Scotia, Canada
Reviewed 24 April 2015

This was our first stay at this resort, and did not disappoint. After doing loads of research, and a high recommendation from a friend who also stayed, we chose this one. Just to start off, it's a quick 25 min ride from the airport, which after a five hour flight is a blessing! We were then met at the main...

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7Thank shawn779
Cheltenham, United Kingdom
Reviewed 24 April 2015

The standard of this hotel is really really high. All the staff are friendly, happy and cannot do enough to help you. Everything is free flowing and of a very high standard. We've travelled a lot and stayed in some amazing hotels around the world. This was our first all inclusive experience in April 2013 ( then we returned in...

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6Thank Tina R
Woodstock, Canada
Reviewed 24 April 2015

This property is beautiful, clean, peaceful, quiet and relaxing. The staff and employees are friendly, always with a big smile and always happy to help or get your needs cared for. The food at 7 of the restaurants we went to is first class all the way. The drinks we had at the many bars and pools are a treat...

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1Thank Jacques T
Long Island, New York
Reviewed 24 April 2015

Just returned from a week long trip with another couple. The service is wonderful, everyone from the bellmen, room service, maids and front desk personnel are all so pleasant to deal with. Except for one meal that my husband had at the Mediterranean Restaurant (I am really not sure if they understand what a "rare" steak is), all our meals...

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2Thank RonicaF

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $520 - $1,003 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Spa Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,837 questions
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Savannah, Georgia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 1st floor room (1101) on the corner of Block 1 overlooking the Spa & lazy river. Very convenient”
 of 5 bubbles 835lesp, 21 Feb 2017 | Read review
“Do not stay in building 9!”
 of 5 bubbles NLaloosh16, 18 Feb 2017 | Read review
“Ask for back of hotel of you want quiet. Don't get near amphitheater -loud!”
 of 5 bubbles pooka324, 18 Feb 2017 | Read review
“Buildings 3-7 have views of the spa, 1,& 9, have ocean view and are near the pools with the activities”
 of 5 bubbles FrankD22, 17 Feb 2017 | Read review
“All rooms are excellent but Excellence Club rooms are the icing on the cake”
  • Hot tub decoration
  • Towel art
 of 5 bubbles mrsrena31, 17 Feb 2017 | Read review
5 of 5