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Excellence Playa Mujeres

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Excellence Playa Mujeres
Excellence Playa Mujeres
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10,937 Reviews from our TripAdvisor Community

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Showing 10,560: English reviews
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Reviewed yesterday NEWvia mobile

Words cannot describe how amazing our honeymoon was. We are still dreaming about it since leaving Feb 10. Everything from the staff (Jesus,Lizeth,Angel, Jose Adrian,Eddy like speghetti, Cesar, Omar Diego and Jose at pool bar,Oscar, Fidencio si si,Tonatiu and Jorge front desk) plus more staff, were amazing! We can't name everyone lol. We had the private plunge pool suite which...

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Thank koukla8766
New City, New York
Reviewed yesterday NEWvia mobile

Believe the ratings! 5/5 Celebrated our 25th Wedding Anniversary with 8 nights at the Excellence Playa Mujeres - Great time! Definitely recommend the excellence club. enjoyed availability of tiki hut and lounges with no issues Staff was amazing. Julianna kept the drinks coming on the beach - awesome mojitos were the drink of choice. Top shelf always available - my...

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1Thank John T
Liverpool, England
Reviewed yesterday NEW

… but the main reason is the people! Everyone at EPM, management, waiters, bar staff, cleaners, gardeners, concierges, pool guys, kitchen staff … simply everyone … genuinely do their very best to ensure guests receive their attention at all times. EPM has achieved Tripadvisor status as the best adults all inclusive resort in the world. Last year my review was...

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3Thank JR02
Bishop Auckland, United Kingdom
Reviewed yesterday NEW

My wife and I visited this hotel between Jan 18th and Feb 2nd 2017 and I can honestly say it is the best holiday I have had in my life. Everything about the Hotel (Staff, Service, Cleanliness,Quality,Food, Drinks and amenities) was absolutely top class in every way and I cannot think of a single negative thing to report. We tried...

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4Thank Les P
Illinois
Reviewed 2 days ago NEWvia mobile

We first visited EPM four years ago and liked it even more than ERC and Secrets Maroma. Still, I was a little concerned that the resort may not live up to my memories. No need to worry - we had a great week, once we got past the first day. Our arrival was lackluster, just like any hotel. The door...

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6Thank RedNailz
Kingston, New York
Reviewed 2 days ago NEWvia mobile

My wife and I just returned from our first visit to Excellence. It was such a great trip! The food and service were excellent! The rooms were great we had a swim-up which was right near everything. They had daily activities and nightly shows. Diego and Erik were hilarious and great at the main pool bar. They really try to...

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2Thank Vtobar
Omaha, Nebraska
Reviewed 2 days ago NEW

Every once in a great you go to a place that has great service, high quality amenities, excellent food and entertainment all in a paradise like setting. I can see they were named the number one all inclusive resort in the world.

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3Thank fjward
Allentown, Pennsylvania
Reviewed 2 days ago NEW

After spending 5 fabulous days at the Excellence, PlayacMujeras with a group of 12 friends, I am listing the 5 top reasons as to why I would recommend the resort. 1. The resort is absolutely gorgeous. The rooms are spacious and decorated beautifully. The grounds/foliage is well maintained and pristine 2. Beach is spectacular. Plenty of chairs, places to eat...

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2Thank partypat52
Denver, Colorado
Reviewed 2 days ago NEW

We just returned from a full week at Excellence. The service staff are always friendly, the food is exceptional, and the place is kept very clean. Even the grounds are tended to on a daily basis. If you want quiet at night, then ask for a room away from the entertainment area as they play very loudly until 11pm every...

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2Thank MrsSki13
England, United Kingdom
Reviewed 2 days ago NEW

Stayed at the Excellence Christmas and new year. Fabulous hotel. Staff amazing friendly but very professional. Room was amazing a lovely jacuzzi bath on the balcony overlooking the lazy river. Restaurants served excellent food, bar staff friendly. The spa was one of the best we have visited as a couple, relaxing from the moment you stepped inside. Pool areas clean...

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4Thank Linda J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $520 - $1,003 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Luxury Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,837 questions
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Savannah, Georgia
over a year ago

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Questions? Get answers from Excellence Playa Mujeres staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 1st floor room (1101) on the corner of Block 1 overlooking the Spa & lazy river. Very convenient”
 of 5 bubbles 835lesp, 21 Feb 2017 | Read review
“Do not stay in building 9!”
 of 5 bubbles NLaloosh16, 18 Feb 2017 | Read review
“Ask for back of hotel of you want quiet. Don't get near amphitheater -loud!”
 of 5 bubbles pooka324, 18 Feb 2017 | Read review
“Buildings 3-7 have views of the spa, 1,& 9, have ocean view and are near the pools with the activities”
 of 5 bubbles FrankD22, 17 Feb 2017 | Read review
“All rooms are excellent but Excellence Club rooms are the icing on the cake”
  • Hot tub decoration
  • Towel art
 of 5 bubbles mrsrena31, 17 Feb 2017 | Read review
5 of 5