We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Excellence Playa Mujeres

    Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
    Hotel website
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE USD 49 USD 667*USD 618*View Deal
    USD 667*View Deal
    USD 667*View Deal
    Traveller (16005)
    Room & Suite (3239)
    Pool & Beach (3021)
    Overview

    • Excellent82%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,895 reviews)
    “martini bar” (1,422 reviews)
    “chez isabelle” (914 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Playa Mujeres hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9a9918a82a1042eb89d7b7f84fd30aec", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":649432,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9a9918a82a1042eb89d7b7f84fd30aec","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":667,"lowestMetaPrice":613,"additionalPartner":false,"highestMetaPriceDisplay":667,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":667,"lowestMetaPrice":613,"highestMetaPriceDisplay":667,"hotelName":"Excellence Playa Mujeres","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlhOTkxOGE4MmExMDQyZWI4OWQ3YjdmODRmZDMwYWVjIiwiQUlLIjoiMDQzNWFlOTYyNjJmNDNiMGEyMzhjNmE0ODAyNjYyZDkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": "USD 613", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79459484":"CheapTicketsEWS","68958686":"CancelonIB","53946275":"TravelocityEWS","78907072":"OrbitzEWS","109231513":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    All reviews lobster house martini bar chez isabelle flavor market the grill sol bar main pool our honeymoon cafe kafe carolina paz room service non ec rooftop terrace french restaurant swim up room sea grass ec lounge bike tour las olas hydrotherapy circuit
    Reviewed today

    So many people have reviewed the rooms, the beach, pools, and restaurants. I will say that we found all wonderful. The rooms are spacious. We were fortunate to have an ocean view. The restaurants are all good. Usually we had breakfast at the buffet, preferring...More

    Helpful?
    Reviewed today

    I just came back from a week at Excellence Playa Mujeres and could not have had a more perfect vacation. Everything was outstanding from the facilities to the people to the food. Over the past 36 winters I have visited some of the top resorts...More

    Helpful?
    Reviewed yesterday

    We stayed at Excellance the first week of March and had an excellent time. The staff was eager to please, curtious, and friendly. For an all all-inclusive the food was excellent. We particularly enjoyed the French restrauant and the Lobster House. They had themed days...More

    Helpful?
    Reviewed yesterday via mobile

    Just got back home from an unbelievable vacation at this resort. The service was "excellent" from when you check-in all away to when you leave. Every day was a new adventure and unexpected surprises. The attention to detail from everyone was fantastic. My husband had...More

    Helpful?
    Reviewed yesterday

    The excellent staff at Excellence Playa Mujeres made our trip the best experience we have had in Mexico Since 1994 we have been to many different resorts in Mexico and this is our favorite. The room, the restaurants, the beach, the fellow guests, the many...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (16005)
    Room & Suite (3239)
    Pool & Beach (3021)
    Dining (1821)
    Nearby
    Nearby Restaurants
    Dopi's
    378 reviews
    5.97 km away
    JAX Bar & Grill
    1,139 reviews
    5.85 km away
    Abuelos
    187 reviews
    5.98 km away
    Tuturreque 33
    75 reviews
    5.83 km away
    Nearby Attractions
    Playa Mujeres Golf Club
    420 reviews
    2.23 km away
    El Meco Ruins
    186 reviews
    3.61 km away
    Playa Norte
    5,073 reviews
    5.88 km away
    Playa Mujeres Trips and Tours
    26 reviews
    1.19 km away
    Questions & AnswersAsk a question
    Ripley25
    Hi. looking to book a private transfer to.hotel. am in UK and Yellow Transfers who I have booked with get awful reviews. anyone used them? Seen a limo service with drinks etc. anyone know this companies name? Much appreciated.
    28 March 2017|
    What is your answer?
    Posting guidelines
    Submit
    Daniela P
    How would you rate the bed comfort. I struggle with firm mattresses so I would appreciate some information .
    28 March 2017|
    Answer
    Response from andygirl111 | Reviewed this property |
    I found the bed a bit firm, but you can request a mattress topper from housekeeping. There are also different pillow options as well. The types of pillows are listed in the info book in the hotel room.
    0
    Votes
    Bob D
    Hi, Bob. What would you like to know about this accommodation?
    28 March 2017|
    What is your answer?
    Posting guidelines
    Submit
    Room Tips
    "Building #9, Club Level, has excellent views of the ocean."
    _lorriedalyprice, 19 hours agoRead review
    "Oceanview Excellence Club rooms are gorgeous."
    cowansbs, 1 day agoRead review
    "If you prefer it quiet, sun and by your room, Buildings 2 and 3 are best."
    jsmithler, 2 days agoRead review
    "Buildings 1-4 are the quieter ones."
    kchhome, 3 days agoRead review
    "All rooms have a nice view of one of the pools because they only face one side."
    Wesley M, 3 days agoRead review
    "Rooftop pool is a must!!"
    Danaj5, 5 days agoRead review
    "Building 4 has a beautiful view of the garden around the spa- it is also much much more quiet that building..."
    Heidi J, 6 days agoRead review
    "Recommend a rooftop room in building 8 facing the ocean. Private, spectacular views, quiet."
    Jill V, 8 days agoRead review
    "Pool view suites are awesome!"
    BTX8, 8 days agoRead review
    "Request a room you want as a description ocean ft etc."
    hometownv, 8 days agoRead review
    Similar nearby hotels
    Finest Playa Mujeres
    Hyatt Zilara Cancun
    Live Aqua Beach Resort Cancun
    Secrets Playa Mujeres Golf & Spa Resort