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Villa del Palmar Cancun Beach Resort & Spa

Hotwire.comUSD 238*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 553*
USD 238*
Great Deal
USD 362*
USD 553*
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Villa del Palmar Cancun Beach Resort & Spa
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3,831 Reviews from our TripAdvisor Community

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There are newer reviews for Villa del Palmar Cancun Beach Resort & Spa
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Showing 3,578: English reviews
Reviewed 11 May 2016

This was my third trip to Cancun, first to Villa del Palmar. Spent a week a the resort with 5 friends and i would definitely go back. The hotel staff was very helpful and attentive. Our room, the gym, the restaurants/bars and pools were all beautiful. We met some great guests and some great staff. One of the servers, Jorge,...

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Helpful?
Thank Michael D
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Michael: We are delighted to read your review and know we delivered the excellent vacation you came here expecting and deserved. We are unwavering in our desire to maintain an exceptional level of cleanliness and amenities. We also give top priority to our continuous quest for delivering exceptional and personable service, outstanding cuisine. It will be a privilege...

Reviewed 11 May 2016 via mobile

Guys, let me just start by saying AWESOME PLACE!!!In October we visited Maui and stayed at the Montage resort and it was nice, but the Villa Del Palmar takes it by far,starting with the service,food taste great (recommend the ceviche Vallarta)price,location and ambiance is very nice, but if you are looking to party all night and end up wasted on...

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Helpful?
2Thank TALAVERA J
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: Thank you for sharing the enjoyment of your vacation with us in a review. We are 100 percent committed to meeting or exceeding every guests expectation and we are delighted that your experience reflects that. We also appreciate your kind recognition of our wonderful colleagues. We are very proud of their dedication and commitment to service. We...

Reviewed 10 May 2016

My family of 4 son (18) and Daughter (14) had a wonderful time at Villa Del Palmer. There was plenty to do thanks to Janetta and Roberto the events coordinator's who did an excellent job. We played a lot of volleyball and got to know many other guests from all over the world. We ate at the bite bar most...

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Helpful?
Thank Bob S
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Bob: Thank you so much for taking the time to share such a wonderful review. We are honored to have served you so well. Your generous praise of our dedicated colleagues is much appreciated. Thank you for recognizing the service of Janetta and Roberto, Jose, Tony and Renee. We are very proud of them and the many other...

Washington DC, District of Columbia
Reviewed 10 May 2016

Rooms are good size and that's it. Food is disgusting. We went for wedding there and we took taxi out which cost $100 to go to city and eat every night. There is no beach. front picture by far is nothing like it dirty water and no place to walk on the beach. My kids and I had to go...

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Helpful?
3Thank mt20002016
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest, We regret that you found our resort to be so disappointing. We regularly receive reviews stating quite the opposite. We are unwavering in our committment to providing excellent cusine, service and everything else your vacation entails. It is also important to us that our rooms are reflected accurately in our advertising. Many of our reviews commend us...

Tampa, Florida
Reviewed 10 May 2016

In the US, this would be a luxury five star resort. It is hidden away from the hustle/bustle of the commercial hotel zone, and it is so laid back that you will not want to leave when it's time to go. The staff is professional and knowledgeable; they go out of their way to please and cater to your every...

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Helpful?
Thank gottabgone
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: Thank you for sharing the enjoyment of your vacation with us in a review. We are 100 percent committed to meeting or exceeding every guests expectation and we are delighted that your experience reflects that. We are honored to have earned your trust and recommendation to other travelers. You gracious praise is truly appreciated. We also appreciate...

Dix Hills, New York
Reviewed 10 May 2016

My husband and I had a wonderful stay at this resort in cancan. We had the 1 bedroom suite which was gorgeous, spacious and immaculate. The employees were friendly, helpful and very respectful. Would stay here again

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Helpful?
1Thank 22LindaR22
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: Thank you for sharing the enjoyment of your vacation with us in a review. We are 100 percent committed to meeting or exceeding every guests expectation and we are delighted that your experience reflects that. We also appreciate your kind recognition of our wonderful colleagues. We are very proud of their dedication and commitment to service. We...

Detroit, Michigan
Reviewed 10 May 2016

Loved the entire experience. Villa Del Palmar was a bit of paradise. Everything was beautiful, food was excellent at every restaurant we went to, drinks were awesome.Did the all inclusive and are ready to go back today if we could. The entire experience was fabulous.

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Helpful?
Thank 751gailr
Asheville, North Carolina
Reviewed 7 May 2016

Very nice resort and the Steakhouse is amazing! The rooms are very nice and the staff are very friendly. Angel and Adrian we AWESOME at the beach bar always wearing a smile and remembering your name. Would definitely stay here again.

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Helpful?
Thank mexicanmargarita
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Dear Valuable Guest: We are delighted to read your review and with great pleasure, will share your kind and generous comments with Adrian and Angel whose service you so kindly recognized . We are very proud of them and our many other colleagues who contributed to your excellent vacation. We are truly thrilled to know that you...

Charlotte, North Carolina
Reviewed 7 May 2016

Rooms, service, and food were fantastic!! Merily (pool waiter) was amazing as always. My family loves her and we have grown to know her for 3 years. Great waitress and pool staff!!! Highly recommend this resort in Cancun!

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Helpful?
Thank Irwin C
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valuable Guest: We are delighted to read your review and with great pleasure, will share your kind and generous comments with Merily whose service you so kindly recognized . We are very proud of her and our many other colleagues who contributed to your excellent vacation. We are truly thrilled to know that you loved your vacation with us....

Reviewed 5 May 2016 via mobile

All inclusive.....BUT good luck finding the service to meet your needs to pay the extra money for all inclusive... you have to hunt people down and wait for drinks around here...i booked an ocean view room..the only way i can see the ocean is while standing on my tip toes from tbe 3rd floor room...should charge for partial ocean view

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Helpful?
Thank Keith W
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Mr. Keith: We have read your review and would like to apologize that your experience here was not what you had anticipated. Meeting or exceeding every guests expectation is paramount to us. For that reason, we have on-going training. We read and take action when anything is presented in a review; even when the experience is not...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2 | Manzana 9 Lote 3 SM 2, Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $199 - $1,165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotwire, Hotels.com, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Villa del Palmar Cancun Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#4 Top resorts Hotel in Playa Mujeres
#5 On the Beach Hotel in Playa Mujeres
#5 Spa Hotel in Playa Mujeres
#5 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
436 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms have great views. If the construction noise bothers you make sure to get a room on the north side.”
, 26 May 2017 | Read review
“They are building a new section and put us on the ground floor right next to a pounding piling crane.... Awful”
fredg580, 24 May 2017 | Read review
“Bring #4 coffee filters.”
DenisSmith, 24 May 2017 | Read review
“Away from construction-all high rooms have beautiful views”
juliewwjd, 23 May 2017 | Read review
“Request to stay away from building 3 where there's major construction next to it.”
JGirlWanderlust, 22 May 2017 | Read review
5 of 5
Hotwire.com
USD 238* /night
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Bookit.comUSD 362
Booking.comUSD 553
Hotels.comUSD 238
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Prices are for 1 room, 2 adults
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