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The Surin Phuket

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The Surin Phuket
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1,707 Reviews from our TripAdvisor Community

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Showing 1,277: English reviews
Perth, Australia
Reviewed 19 August 2015

We had a wonderful stay. Staff were very helpful and friendly, the hotel was very well kept and clean. Rooms lovely and even when it rained, they were comfortable to laze around in. facilities were excellent. Food was lovely and well presented. Even the amount of steps were not a problem, as it helped keep the calories off!! Cannot wait...

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Helpful?
4Thank MR. DARREN C
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest It is rewarding for us that you had a great experience during your recent stay with us, having the secluded location and tranquility of our beach and bay. Your compliments on our rooms and facilities are deeply appreciated. I am pleased to hear that you had the full experience of the Surin Phuket during your stay. Part of...

Emirate of Dubai, United Arab Emirates
Reviewed 18 August 2015

This was a special holiday for us, as we got engaged at The Surin! Our stay was fabulous from start to finish. The staff couldn't have done enough for us and made the stay a magical one. Once your enter the Surin you are transported to a haven of calm and beauty. We never tired of the beautiful scenery and...

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6Thank Laura T
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time with us and assure you that I will forward your encouraging words to our staff. Our beautiful bay and beach has the perfect character for a romantic getaway...

Singapore, Singapore
Reviewed 15 August 2015

We visited the Surin in August 2015 and we had a wonderful time. The hotel bungalows are very comfortable, spacious and very private. We were in the same resort 29 years ago and we were delighted to see that the beach still looks the same, not spoiled and very clean. The staff is very friendly and everything is done to...

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3Thank Christiane1232014
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Christiane, Thank you so much for sharing your experience at The Surin with other Tripadvisor travelers. I am delighted to hear that you had a wonderful time with us and we hope to have the pleasure to welcome you back soon to your little paradise, but please don't wait another 29 years :-) Thank you for the lovely photos...

Reviewed 14 August 2015 via mobile

I was at the Surin on August.. The beach is so beautiful.. Our room is new, nice and clean.. The food is tasty.. If u need others food choices.. Many nice r restaurants are within walking distance. Would I come back again? Yes. Just looks at my pics .

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4Thank Lee R
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I am pleased to hear that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. Your compliments on our services are deeply appreciated and this will...

Reviewed 14 August 2015 via mobile

This place is magnificent! On arrival we were upgraded to the superior cottage. The staff here are so friendly and helpful. We stayed 10 days and enjoyed every minute. The rooms are huge and cleaned twice daily the second clean they put fresh flowers on your bed and biscuits on your table.The food at the restaurant and room service are...

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Helpful?
4Thank Alton C
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your very kind comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how highly you valued your experience with us and that you enjoyed your room and our location. I am also particularly pleased that you enjoyed the service you received from the team throughout your...

malaysia
Reviewed 13 August 2015

I too read all the reviews in tripssadvisor before i mad my choice-The Surin Phuket. So did i make the right decision ,spot on i did. I was there there on a quiet getaway with my hubby and decided to splurge a liitle bit more on a beach studio suite which was perfect. right in front of the beach and...

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4Thank agloryMalaysia
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you for posting this supportive review of your holiday at the Surin Phuket. It sounds like you really enjoyed yourself and I thank you for highlighting the tranquility, our helpful and friendly staff and not forgetting our unique exclusive beach! I certainly hope to have the pleasure of welcoming you back to the Surin Phuket in the...

Phnom Penh, Cambodia
Reviewed 13 August 2015

This is probably one of the best hotels in the world. Astonishing minimal decor. Fantastic rooms with the utmost taste. Each room is a house by itself and you have a sense of being alone in this breathtaking environment. Not for people who do not like climbing stairs though... but every step of them are worth it. Great staff, great...

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3Thank mrjavieri
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your wonderful feedback following your stay at the Surin Phuket. We highly appreciate your praise and are proud to be one of your favorite hotels. We hope that your stay remains memorable for the right reasons and look forward to welcoming you back to the Surin Phuket...

Reviewed 13 August 2015 via mobile

Their beach front villas are ultimate. Food menu has limited items but quality of food is very good. No Indian dishes. But chef Alberto make dishes to your taste in pure vegetarian. Only drawback in resort is stairs is only way to reach at your villas. No buggy a or wheelchairs. Staff is good and helpful. Rooms are spacious. It's...

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4Thank HARRYGOYAL
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and indeed we are very fortunate that we are surrounded with this beautiful bay and beach. I assure you that I will forward your encouraging words our Chef...

Melbourne, Australia
Reviewed 11 August 2015 via mobile

If you have high standards and expectations of a resort of a high calibre - read on. If you are easy going you will love your stay here!! We were so looking forward to returning to The Surin for our honeymoon. We had visited two years earlier in October and had thoroughly enjoyed our stay. I had booked a deluxe...

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3Thank Bellair90
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent stay at the Surin Phuket and for sharing your honest feedback with us. I am disappointed to read that we failed to meet your expectations in several aspects and sincerely regret that your return stay was not what you expected. Let me assure that I have taken immediate action to solve...

Reviewed 10 August 2015

First of all i would like to thank the incredible level of staff service! That was The best stay ever.. In regard of the fact that i am quite frequent traveler for business of for vacations, i know how the level of service may be and now i know how it Should be.. Thanks to The Surin Phuket. Many people...

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8Thank Boris K
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest It is rewarding for us that you had a great experience during your recent stay with us, having the secluded location and tranquility of our beach and bay. Your compliments on our beach, cottage and staff are deeply appreciated. I am pleased to hear that you had the full experience of the Surin Phuket during your stay. In...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $235 - $1,072 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Choeng Thale
Hotel Style:
#1 Spa Hotel in Choeng Thale
#1 On the Beach Hotel in Choeng Thale
#1 Top resorts Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Surin Phuket staff and other travellers.
65 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hillside Cottages come with a bit of a steep walk up hill - not so bad coming down”
 of 5 bubbles kolrmt, 22 Feb 2017 | Read review
“Hillside bugalows a best if you wanna be more isolated, just remember the stairs - gives good exercise”
 of 5 bubbles CopenhagenDanes, 12 Feb 2017 | Read review
“You Should definitely go for the beach cottages.”
 of 5 bubbles 784christosk, 25 Jan 2017 | Read review
“Room 106 overlooks the pool and beach”
 of 5 bubbles Marth66, 17 Jan 2017 | Read review
“If you can splurge on a beach cottage. 102 and 103 are well appointed and literally on the beach. 101 is also nice but too far to the side”
 of 5 bubbles UCCDad, 16 Jan 2017 | Read review
5 of 5