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Angsana Laguna Phuket

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Angsana Laguna Phuket
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1,896 Reviews from our TripAdvisor Community

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There are newer reviews for Angsana Laguna Phuket
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Showing 1,442: English reviews
Reviewed 8 June 2016

Truly impressed by a Singaporean intern, Solomon, at the resort. He was very helpful and went the extra mile to give us tips on activities and places to visit at Phuket. Made our holiday a lot easier to plan and kept our kids and parents happy. The resort is beautifully landscaped. Taking a stroll around the resort was a pleasure....

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Helpful?
1Thank Jessica L
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Jessica L Thank you for your kind words about our resort. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad you and your family had a superb time and we look forward to welcoming you back soon. Warm regards, Brian Connelly General Manager

Bangkok, Thailand
Reviewed 7 June 2016 via mobile

The resort area is so huge. I get lost in the resort!!! Check in took a bit long time.The staff was really nice and helpful though. The room was clean. The bed was comfortable. The swimming pool is very very nice. I didn't try the breakfast, but room service was OK.

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Helpful?
Thank naraweem
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear naraweem Thank you for taking time to put the comments and appreciate your valuable feedback regarding your recent stay at Angsana Laguna Phuket. We are glad that you experienced a vibrant holiday at our resort ,and we hope to have the opportunity to welcome you again in the not too distant future. Warm regards, Brian Connelly General Manager

Singapore
Reviewed 7 June 2016 via mobile

We visited this resort over Phuket Marathon weekend. Travelling with a toddler gave us less children-friendly options rather than honeymoon-type of resort in Phuket. What a surprise, our room was upgraded into loft type with scenic lagoon view. The loft was big enough for a family trip; living room with sofa bed, big size bed room at upper floor, powder...

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Helpful?
Thank TheWisesa
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear TheWisesa Thank you so much for your review. We are very delighted to hear that you had an excellent stay at the Angsana Laguna Phuket and in particular our guestroom. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We look forward...

Singapore
Reviewed 7 June 2016

Stayed in Angsana during the last week of May. During check in at front desk, the staffs were very helpful and friendly (Was a young Chinese guy, forgot his name). The resort in general is pretty nice and the environment is great. Peaceful resort with nice amenities! Also had complimentary breakfast at Marketplace. Food was not too bad but I...

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Helpful?
1Thank Roberttan_1717
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Roberttan_1717 Thank you for taking the time to write and review your recent stay at Angsana Laguna Phuket. We are glad that your overall stay was enjoyable, and impressive from the efficient service upon arrival. Your comments are crucial in helping us evaluate our services for immediate improvement as well as future product development. We hope to have the...

Adelaide
Reviewed 7 June 2016

The rooms are great although the cleaners leave doors open which allows mozzies in - and there are loads of mozzies. Stunning looking resort with very friendly staff. The restaurants and on site facilities are expensive so go elsewhere. Shame that the lake is not fit to swim in and the sea lice nip in the sea. But, that's Thailand....

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Helpful?
1Thank Vacationnotes
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Vacationnotes Thank you for taking the time to write your review. We are so pleased to hear that you enjoyed your overall stay at our resort. In particular, the comfortable spacious rooms and the genuine hospitality of our associates. We will be sure to forward your comments to our management team. Thank you for staying with us once again...

Reviewed 7 June 2016 via mobile

Honestly cannot say enough about how wonderful this place was ! There was 7 of us sharing a 3 bedroom house and it was gorgeous!!!! 10***!! The resort too was amazing and beautiful. Food was to die for and I'd defietly reccommend upgrading to get the restaurant breakfast as it was so tasty! Happy cocktail hour was well appreciated as...

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Helpful?
1Thank Christina G
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Christina G Thank you for sharing your fantastic memory with other readers. It was a pleasure to read that you enjoyed your stay in one of our private pool villas, and that you appreciated the many privileges including the club breakfast at Bodega & Grill, the daily sunset cocktails & canapes, and the dedicated villa host service that are...

Singapore
Reviewed 4 June 2016

Enjoyed a beautiful week at the Laguna/Angsana pool villa nice view on the golf course. Although we stayed outside of the hotel in a private pool villa on the nearby golf course, we had privileges to use the hotel facilities. The gym is standard 5 star hotel gym. The Yoga instructor is excellent (she actually come from the Banyan Tree)...

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Helpful?
3Thank jackmandl
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear jackmandl Thank you very much for taking the time to share your thoughts and experience from your recent stay with us. We are glad that your stay was enjoyable, and you were impressed with the hotel facilities and the attentiveness of our associates. We look forward to welcoming you back and to extend to you the Angsana experience we...

London, United Kingdom
Reviewed 4 June 2016 via mobile

I really don't understand why this resort isn't in the top 3!!! Exceeded my expectations. The resort is part of a lagoon chain and is set in parkland between 2 lagoons. As soon as you come into this resort you are blown away. Huge resort with all amenities. We were welcomed in smoothly with a traditional Thai flowers and welcoming...

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Helpful?
1Thank Snk2228
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Snk2228 Thank you very much for sharing your valuable feedback with us and other travelers. We are pleased to learn that you enjoyed a vibrant holiday at Angsana Laguna Phuket, and was excited to hear about your intention to return. We look forward to welcoming you back and providing you with another unforgettable stay soon. Warm regards, Brian Connelly...

Mumbai (Bombay), India
Reviewed 3 June 2016 via mobile

The Angsana Laguna is undoubtedly a beautiful property smartly crafted out of a lagoon. You get a feeling of a big resort with great service. We stayed in a two bedroom suite and u just can't ask for more to be pampered. Great resort, amazing rooms and great service is what sums up the resort. Am sure in the peak...

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Helpful?
Thank rs_rizwan
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear rs_rizwan Thank you for taking the time to put comments and appreciate your valuable feedback regarding your recent stay at Angsana Laguna Phuket. We are glad that you experienced a vibrant holiday at our resort ,and we hope to have the opportunity to welcome you again in the near future. Warm regards, Brian Connelly General Manager

Folsom, California
Reviewed 1 June 2016

The resort met and exceeded our expectations. We chose to stay here in the 5 star hotel to wrap up our trip. The place was immaculately maintained. Staff was available 24-7 and even prompt and on time to take us to the airport at 3am. Our only regret was not staying here longer.

Review collected in partnership with Angsana
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Thank Dan52382
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Dan52382 Thank you for taking the time to review your recent holiday at Angsana Laguna Phuket. It was our great pleasure to hear that our resort facilities and customer services exceeded your expectation. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $131 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Choeng Thale
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#6 On the Beach Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Laguna Phuket staff and other travellers.
76 questions
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Questions? Get answers from Angsana Laguna Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low floor room is better.”
jeehyek2017, 20 Apr 2017 | Read review
“Lake view rooms are awesome!”
Lyndz86, 17 Apr 2017 | Read review
“Ask for a high floor for a better view of the lagoon”
Explorer4769, 11 Apr 2017 | Read review
“Check with front desk for free upgrade while check in”
Samksh, 23 Mar 2017 | Read review
“Grand Rooms ”
DebC256, 14 Mar 2017 | Read review
5 of 5