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Dusit Thani Laguna Phuket

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Dusit Thani Laguna Phuket
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1,659 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
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Silver Spring, United States
Reviewed yesterday NEW

If we return to Phuket we will stay here again. The beach is quiet, clean and relaxing. Food is excellent at all the restaurants. A very helpful tour desk helped us plan excursions (elephant trekking, sea canoe in and around Hong islands). The staff really try to exceed expectations. They are very friendly and prompt on any request. As an...

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Helpful?
Thank 202natt
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear 202natt, We are very pleased to read of your satisfaction during your stay with us. I am glad to know the staff did their best to ensure your holiday was stress free and we thank you for the appreciation. Nice to know you intend to stay with us upon your return to Phuket. We look forward to your visit...

Dhaka
Reviewed 2 days ago NEWvia mobile

Stayed at the 2bedroom Villa Lake facing. Great holiday in the sun. The Villa is very good and very big - lots of space. Both rooms are big. But only 2 bathrooms and view from both the rooms are not good. View from living room is the Laguna also the pool on top floor view is good. Not a full...

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Helpful?
Thank Schezade
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Schezade, Thank you very much for your review during your recent stay with us. We are pleased to read of your satisfaction with the Villa space, pool and living room. Noted your feedback on the bedroom views. Unfortunately we were full booked which did not allow a room change. Perhaps you might want to consider our Suites for your...

Stratford upon Avon
Reviewed 4 days ago NEWvia mobile

We have just enjoyed a two night stopover at the Dusit Thani Laguna Resort Phuket en route from Singapore to Birmingham via Doha with Qatar Airways. Our usual preferred hotel in Phuket is Le Meridien near Patong probably soon to be rebranded as a JW Marriott property following the merger of SPG and Marriott. But we did not fancy a...

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Helpful?
Thank Irving007
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Irving007 Thank you very much for taking the time to post a review of your experience and thank you for choosing to stay with us. We are pleased to read of your satisfaction during your stay with the accommodation and facilities. We have noted your feedback in regards to your meal experience in La Trattoria. We will have an...

Phuket
Reviewed 5 days ago NEW

This was our 5th year at this lovely hotel and we are already planning for next year. We love this hotel for it´s relaxing ambience, friendly staff and fabulous food. We are always made to feel welcome and part of their family. It´s now quite an old hotel and starting to look a bit tired in places, but there is...

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Helpful?
Thank Lesley W
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Lesley W, Thank you for your loyalty and for taking the time to post a review of your experience. We are glad you continue to enjoy the ambiance, friendly staff and good food, but more so with how we make you feel "like family". Reading this really makes our day as we try our best to provide with warm...

Reviewed 1 week ago via mobile

I stayed in this hotel in August 2016 for around 10 days. I did enjoy my vacation but only after some unpleasant booking experience that lasted all through our stay. The hotel charged us twice by mistake which I identified in the same day it happened and reported to the hotel. It took them about 3 weeks to sort it...

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Helpful?
Thank Diana M
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Diana M, Thank you very much for your review. We are happy that you did managed to enjoy your stay in August last year. In regards to the booking issue you experienced, the cancellation was done by your booking agent and not the hotel due to reasons I am not able to share in this public post. I have...

London, United Kingdom
Reviewed 1 week ago

Very well looked after in nicely designed hotel amongst the trees lining the lagoons while also close to the beach. Staff are charming, friendly and extremely helpful. Breakfast caters for very many tastes and preferences and there are various dinner options in the hotel restaurants. Transport to other parts of the island is easily arranged with free shuttle taking residents...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank lindamayn
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear lindamayn, Thank you for choosing to stay with us and for taking the time to post a review of your experience. We are pleased to read that you had a wonderful stay and found the facilities, service and culinary offering to your satisfaction. Your appreciation is well received and appreciated. We look forward to your return soon. Warm Regards...

Sydney
Reviewed 1 week ago

Beach front room on the ground floor was perfect for my wife, our 6 year old daughter and myself. A short walk to Latitude and Canal Village where we were attending activities meant we could come and go with ease.

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Helpful?
Thank Jason1970Sydney
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Jason1970Sydney, We are delighted to read of your satisfaction with your stay and that it was perfect for you and your family. We do hope the service and culinary offering was also to your satisfaction and hope to welcome you back in the near future. Warm Regards Ben Perera Resident Manager

London, United Kingdom
Reviewed 1 week ago

We visited this hotel in March 2017 and it was our sixth visit in a row and for good reason. From the time we arrived in a beautifully prepared S Class Mercedes Benz at reception until the time we left we were treated superbly by the caring, kind and considerate staff at this wonderful hotel. Importantly, there is a serious...

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Helpful?
Thank John S
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear John S, Thank you very much for a very heartwarming review which will surely boost the morale of all the staff here, especially that it is coming from a return guest. We really appreciate your kind words of appreciation and thank you for your confidence in us. Your comments in our defense regarding other reviews while much appreciated, we...

Blackpool
Reviewed 1 week ago

This time we felt standards had slipped from this time last year. Stronger management is required in certain areas. Some of the managements personal skills were missing and needed more interaction with their clients.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank rickytricky
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear rickytricky, Thank you very much for your review and feedback. I have noted your feedback in regards to the standards and management skills and shall review with the team to further improve. We do hope you have otherwise had a good experience with the facilities and restaurants and look forward to welcome you back in the near future. Warm...

Seattle, Washington
Reviewed 1 week ago via mobile

If you are looking for a resort style vacation, this is a lovely option. There are art activities, a nice pool, and massages at the beach, to name a few of the many amenities. Our room was beautifully appointed.

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Helpful?
Thank Elizabethwestseattle
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Elizabethwestseattle, Thank you very much for your review. We are delighted to read of your positive experience where you experienced excellent service and that the facilities suited your needs well. We have also noted your appreciation of the room allocated and the amenities provided. Thank you again for your review and we look forward to your next visit. Warm...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A truly striking beachfront location resort with excellent facilities and charming Thai service and hospitality, add up to a unique holiday experience. It is about 20 km or a 30-minute drive south of Phuket International Airport, half an hour north of Patong Beach and half an hour east of Phuket city. ... more   less 

Additional Information about Dusit Thani Laguna Phuket

Address: 390 Moo 1 Srisoontorn Road, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $126 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dusit Thani Laguna Phuket 5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Dusit Thani Laguna Phuket Hotel Thalang
Dusit Thani Laguna Phuket Cherngtalay
Dusit Laguna Phuket
Dusit Phuket
Phuket Dusit
Dusit Thani Laguna Phuket Choeng Thale
Hotel Style:
#1 Business Hotel in Choeng Thale
#4 Top resorts Hotel in Choeng Thale
#5 Family Hotel in Choeng Thale
#5 On the Beach Hotel in Choeng Thale
#7 Spa Hotel in Choeng Thale
#7 Romantic Hotel in Choeng Thale
#8 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Thani Laguna Phuket staff and other travellers.
84 questions
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Questions? Get answers from Dusit Thani Laguna Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front.”
 of 5 bubbles Jason1970Sydney, 21 Mar 2017 | Read review
“ask to see several rooms when arriving. The 323 was terrible ”
 of 5 bubbles Fabdemoscou, 15 Mar 2017 | Read review
“Ocean front or Club rooms are worth the extra cost.”
 of 5 bubbles 652davidmichaelb, 1 Mar 2017 | Read review
“Most people prefer the sea view rooms, but the lagoon view is much nicer in our opinion.”
 of 5 bubbles johnlewisk, 26 Feb 2017 | Read review
“Lagoon views are super quiet”
  • The lagoon nearby
 of 5 bubbles KittyKaht, 23 Feb 2017 | Read review
5 of 5