Dusit Thani Laguna Phuket
390 Moo 1, Srisoonthorn Road, Choeng Thale, Phuket 83110 Thailand
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About
#57 of 175 resorts in Phuket
Location
Cleanliness
Service
Value
A truly striking beachfront location resort on the clean and beautiful Bangtao beach with excellent facilities and gracious Thai hospitality, add up to a unique holiday retreat. Unwind in a 20 acre sanctuary of tranquility, shaded by natural casuarinas and coconut palm trees. Offering low rise buildings in classic neo-colonial architectural features underpinned by modern Thai designs. Gentle breezes waft through the vaulted ceilings of the open-air lobby, carrying the sound of breaking waves from our adjacent beach. Located 20 km or a 30-minute drive south of Phuket International Airport, half an hour north of Patong Beach and half an hour east of Phuket city. Provides complimentary shuttle boat and buses to nearby hotels within Laguna Beach offering more than 25 restaurants, bars, and entertainment within minutes. With a variety of rooms, suites and villas to choose from you can be pampered on the tropical island of Phuket or as some others might say - The pearl of the Andaman Sea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Lake View
Languages Spoken
English, Russian, Chinese, Thai
Location
71Somewhat walkable
Grade: 71 out of 100
22Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
390 Moo 1, Srisoonthorn Road, Choeng Thale, Phuket 83110 Thailand
Name/address in local language
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Rental CarsSee all Choeng Thale car hire
2812Reviews222Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Horrible experience. To begin with, we had spent 4 nights at Marriott Merlin, Phuket before moving to Dusit Thani, Phuket and the difference in quality is heaven and hell! While Marriott was hospitable, rooms well maintaned - Dusit Thani was a horrible experience. Rooms outdated, not even sure how this can be termed as a 5 star resort; even the bed sheets and towels were so worn out that made the it look like the resort was on a major cost cutting spree. The hotel staff were nowhere comparable to the staff at Marriott. Not friendly, we weren’t even offered a welcome drink (read water) during our check-in. Furthermore, for any housekeeping needs, be sure to wait for hour after multiple calls to get them addressed! Unfortunately, we still have one more day of stay at this 5 star (read 3 star) resort. If possible, avoid this property at all costs.…
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Avoid the property if you have any other half decent options available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 4 days ago
Dear Gaurav209 Greetings from Dusit Thani Laguna Thank you for reaching out to us, we will contact you directly to assist you regarding the issue you have mentioned. With best Regards Luca F Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked this hotel last minute. Expectations were low because of a bad experience at another hotel we had to leave early. I couldn’t have been more wrong. It’s in a perfect location. The beach is amazing. Clean and soft sand you can walk without any hassle. The water is beautiful. The hotel itself is equally as beautiful. And the staff are wonderful. Breakfast has an excellent choice and unlike the usual buffet experience it actually tastes really good. Because of its location, if you want to eat lunch and dinner off the resort you need a cab to take you into town. Otherwise the onsite restaurants are really good. Food prices are on the high side but huge portions. The only downside is drinks are very expensive (around £12 for a JD and coke) It’s a cashless resort so you settle your bill on check out. We had an ocean view room and it was worth every penny. The balcony is very small but room for 2 chairs and a table so fine to sit out on at night. The shower takes forever to change temperate and the water pressure is very weak. There was always plenty of sunbeds around the pool and the beach so no problems finding somewhere to sit. Mosquitos are really bad here but to be expected when there’s multiple lakes surrounding the hotel. An amazing stay I was sad to leave. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 2 days ago
Dear Lisabr1482pk, Thank you for choosing our resort at the last minute, and we're thrilled to hear that your experience exceeded expectations. It's delightful to know that you found the location perfect, with an amazing beach featuring clean and soft sand. We're pleased that you enjoyed the beautiful surroundings of the hotel and the wonderful staff. Your positive feedback on the breakfast choices and the overall dining experience is much appreciated. We understand your observations regarding the pricing of drinks, and we'll certainly take that into consideration for future improvements. We're glad the ocean view room was worth every penny, providing a balcony for you to enjoy. Your feedback on the shower temperature and water pressure is duly noted, and we'll look into ways to improve these aspects. Thank you for highlighting the ample availability of sunbeds around the pool and beach, and we appreciate your understanding regarding the presence of mosquitos in the area despite our pest control efforts. It is recommended to use repellent around sunset time and keep windows closed. We're truly honored that you had an amazing stay, and we hope to welcome you back for more wonderful experiences in the future. Warm regards, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was just a one night stay but we created several beautiful memories. The room was cozy with all the comforts we needed including the bath tub with bath salts that made it relaxing for us to dip into after our massage. The view of the lagoon from our room was pleasing to the eyes. We had lunch at the cafe and the local Thai dishes were well-made. The breakfast had plenty of options for every taste. We were able to use the swimming pool and the beach the next day thanks to the staff being kind enough to hold our luggage after check out. The beach itself provides access to chilled coconut water and a great body massage after long travel.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 2 weeks ago
Dear Brijeshj, Thank you for sharing your experience with us. We're delighted to hear that even during your one-night stay, you created beautiful memories. It's wonderful to know that you found your room cozy and well-equipped with all the comforts you needed with a pleasing view of the lagoon. We're glad you enjoyed the local Thai dishes at the cafe and found the breakfast options to your liking. It's always our aim to provide a variety of choices to cater to different tastes. Thank you for highlighting the kindness of our staff in accommodating your needs, allowing you to enjoy the swimming pool and the beach even after check-out. We appreciate your positive feedback on the beach experience, including the availability of chilled coconut water and a great body massage. We hope these beautiful memories will stay with you, and we look forward to welcoming you back for more memorable experiences in the future. Warm regards, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Dusit Thani was excellent. The staff were amazing, efficient, and extremely knowledgeable. Kikki, who coordinated our day tour, went out of her way to make sure everything went as planned. The driver the hotel recommended took excellent care of us. The only semi negative comment is that the rooms need updating, but we would stay there again in a heartbeat!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 2 weeks ago
Dear Sheri F, Thank you for choosing Dusit Thani for your three-day stay in Phuket. We're thrilled to hear that your experience was excellent, and that the staff's efficiency and knowledge added to the enjoyment of your stay. It's wonderful to know that Kikki, who coordinated your day tour, went above and beyond to ensure everything went smoothly. We appreciate your positive feedback on the recommended driver's excellent care. Your feedback about the rooms is duly noted, and we appreciate your understanding. Rest assured, we continuously strive to enhance our guests' experiences, and your comments will be taken into consideration for our ongoing improvements. We're grateful for your kind words and look forward to welcoming you back to Dusit Thani for another memorable stay. If there's anything specific you'd like on your next visit, please feel free to let us know. Warm regards, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Resort is seriously outdated, even the few renovated rooms they have are very underwhelming. Cheap materials and finishes used for renovations. Our last day they had a 10 man crew of chainsaws cutting down trees all day, it scared everyone away from enjoying the outdoor space. I would never return here nor recommend anyone stay here.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Outdated rooms and resort in general, do not recommend.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 2 weeks ago
Dear Jeremy T, We appreciate your feedback and sincerely apologize for the disappointment you experienced during your stay at our resort. We deeply regret that the accommodation did not meet your expectations. Please allow me to clarify that we use teak wood for our balcony and high-grade construction materials to renovate our exterior roofing. The interior design is available on the hotel website. Furthermore, we apologize for any inconvenience caused by the tree-cutting activity on your last day. As I have mentioned to you in person, we had a misunderstanding with the contractor about the scope of work and omitted to inform you on a timely manner about it. This was certainly not our intention, and we regret the disturbance it caused to your outdoor experience. This work was necessary for safety reasons due to the proximity potentially falling coconuts on guest rooms balcony. We will review our operational procedures to prevent such disturbances in the future. Should you wish to discuss your concerns further or provide more details, please feel free to contact us directly. We appreciate your candor and the opportunity to learn from your experience. Sincerely, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was my first stay at Dusit, although visited Laguna Phuket several times earlier. We have no complaints! Pool villa was very good and also service. One of us needed gluten free food and it was available. Last time in Thailand about seven years ago and at that time gluten free was a little bit mystery.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 4 weeks ago
Dear GrandTour, Thank you for choosing Dusit for your stay, and we're thrilled to hear that you had a wonderful experience at our pool villa. We're delighted to know that the service and quality of the pool villa met your expectations. Our team is committed to ensuring a comfortable and enjoyable stay for all our guests. We're also pleased that we were able to accommodate gluten-free dietary needs. We understand the importance of catering to various dietary requirements and are pleased that we could provide suitable options. We continuously strive to meet our guests' needs and are glad that you found the gluten-free options available. Thank you for sharing your experience with us. Should you plan another visit, please feel free to contact us in advance to ensure a seamless and enjoyable stay once again. Warm regards, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely staff ,could not fault anyone of these gracious people who made our stay so wonderful. We appreciate the hotel is dated but that lends to the charm of the place and surroundings. Lovely holiday ,we will be back !
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: We went in oct ,it gets busy Nov to march .would def come back in oct ,plenty of space on the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 30 Oct 2023
Dear Mmcd, Thank you for choosing our hotel for your first visit to Thailand! We're truly delighted to hear about your lovely experience. Your kind words about our staff warm our hearts. We take great pride in ensuring that our guests receive the best service, and it's great to know that their graciousness made your stay so wonderful. We appreciate your understanding regarding the vintage aspects of our hotel. It's our aim to preserve the charm of the place and its surroundings, which many guests find appealing. We're thrilled that this added to the overall charm of your holiday experience. We're looking forward to welcoming you back in your second home in Thailand. Please feel free to reach out if there's anything we can do to make your future stays even more delightful. Sincerely, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Out of the rat race of the city, if you are wishing to relax and enjoy the humidity. Beachfront Thai massages are quality, with or without oil. Poolside or Beachfront??? It's up to you. The property is family friendly with kids club activities and night-time lounge singing. Cool picturesque setting for any occasion. Dusit Thani resort is an awesome choice.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: We went during the off season. We had a bit of rain each day but you're dressed for swimming...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 29 Oct 2023
Dear Stanyab, Thank you for sharing your experience with us! We're delighted to hear that you found our location outside the city to be a beautiful and relaxing escape, allowing you to enjoy the warmth of the area. It's wonderful to know that you enjoyed the beachfront Thai massages, be it with or without oil. The flexibility of choosing between a poolside or beachfront experience is something we aim to provide for our guests. We're thrilled that you found it appealing. We're pleased to hear that you have considered our kids club activities for your family and enjoyed our in-house band night-time lounge singing. Thank you for considering Dusit Thani resort an "awesome choice." We are delighted to have made your stay enjoyable, and we hope to welcome you back at Dusit Thani Laguna Phuket, your second home in Thailand for another fantastic experience very soon. Sincerely, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel situated directly at the wonderful and quiet bangtao beach. Staff is very friendly, food is great, everything is clean and fulfills expectations. I can definitely recommend this hotel for anyone looking for a quiet place to relax.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 29 Oct 2023
Dear Adventure, Thank you for sharing your experience with us. We're thrilled to hear that you had a great holiday at our hotel and found our location directly at the serene Bangtao Beach to your liking. It's wonderful to know that our staff's friendliness, the quality of our food, and the cleanliness of our premises met your expectations. We take pride in providing a relaxing and enjoyable environment for our guests, and it's fantastic to hear that we could deliver that for you. Your recommendation means a lot to us, and we appreciate your kind words. Should you plan to return, we'd be honored to welcome you back for another tranquil and enjoyable stay. Warm regards, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outstanding staff and excellent housekeeping. Food was exceptional the breakfast buffet delicious with a chef to cook whatever you requested.The staff at breakfast were outstanding very friendly and very welcoming. Pool very clean. Two restaurants one fine dining excellent. One casual also very good. Special mention to Waraporn who made our stay memorable. Beautiful treats such as birthday cake and fresh flowers on bed thank you housekeeping and bakery outstanding. Love the resort for its traditional Thai entranceway and lovely staff to greet you. Bar staff fabulous. Management lady was beautiful inside and out thank you for mixing with us guests it was appreciated. Thanks to Donna loved singing with you and your band member you have a beautiful voice and it was fabulous evening entertainment. Beautiful beach and lovely walk along beach with casual food and bars along the way. …
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Show your appreciation to staff when staying here they work so tirelessly to make your stay the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from luca Davanzati, Other at Dusit Thani Laguna Phuket
Responded 29 Oct 2023
Dear Kaiwarua, We are absolutely thrilled to receive your glowing review following your recent stay at our resort. Your kind words about our staff, excellent housekeeping, and the delightful culinary experiences truly warm our hearts. The commendation on our breakfast buffet and the personalized chef service is greatly appreciated. Our team works diligently to provide not just a meal but an outstanding dining experience for our guests. It's delightful to know that you found our pool clean and our two restaurants, offering fine dining and casual options, to your liking. Waraporn, along with our dedicated housekeeping and bakery team, is thrilled to have made your stay memorable with special treats and meticulous attention to detail. We're equally delighted that you enjoyed the traditional Thai entrance and the warm greetings from our lovely staff. Your mention of our fabulous bar staff and the delightful entertainment featuring Donna and the band fills us with joy. It's fantastic to hear that you found our beach beautiful and the walk along it, with casual food and bars, enjoyable. We truly appreciate your kind words and are immensely grateful for your recognition of various facets of our resort. It was a pleasure serving you, and we eagerly look forward to welcoming you back for another experience at your second home in Thailand very soon. Sincerely, Luca Forges Davanzati Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 185 - USD 438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dusit thani laguna phuket hotel thalang, dusit thani laguna phuket cherngtalay, dusit laguna phuket, dusit phuket, phuket dusit
LOCATION
ThailandPhuketThalang DistrictChoeng Thale
NUMBER OF ROOMS
253
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Claim Your ListingDUSIT THANI LAGUNA PHUKET (AU$282): 2023 Prices & Reviews (Choeng Thale, Thailand) - Photos of Resort - Tripadvisor
Frequently Asked Questions about Dusit Thani Laguna Phuket
Which popular attractions are close to Dusit Thani Laguna Phuket?
Nearby attractions include Bang Tao Beach (0.1 km), Loy Krathong Bar (0.5 km), and Canal Village Shopping Centre (0.2 km).
What are some of the property amenities at Dusit Thani Laguna Phuket?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Dusit Thani Laguna Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dusit Thani Laguna Phuket?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Dusit Thani Laguna Phuket?
Yes, free parking is available to guests.
What are some restaurants close to Dusit Thani Laguna Phuket?
Conveniently located restaurants include Atoll, XANA Beach, and Bodega & Grill.
Are there opportunities to exercise at Dusit Thani Laguna Phuket?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Dusit Thani Laguna Phuket have an airport shuttle?
Yes, Dusit Thani Laguna Phuket offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Dusit Thani Laguna Phuket have airport transportation?
Yes, Dusit Thani Laguna Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dusit Thani Laguna Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Dusit Thani Laguna Phuket offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.