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BEST WESTERN Premier Bangtao Beach Resort & Spa

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BEST WESTERN Premier Bangtao Beach Resort & Spa
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856 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Lexington, Massachusetts
Reviewed 1 week ago

This hotel has a great beach and a wonderful staff. Vlad Zagrinovsky helped to resolve a booking problem with the travel agency. He was very efficient and friendly. Guest Service Lead, Ms. Pawinee was extremely patient and helpful. It is really important when you do need help.

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Helpful?
Thank Travel_is_my_joy
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Travel_is_my_joy, Thank you for choosing to stay in our resort and for sharing a good feedback! Our team especially the front office is indeed the heart of our hotel! They play the most important role to successfully fulfill our guests satisfaction and we highly appreciate that you have acknowledged their hard work! Rest assured that your warm appraisals will...

UK
Reviewed 1 week ago

Just returned from this hotel and it was lovely. It's so close to the beach you can almost dip your toes in the sea...Marvelous. Check-In was quick and efficient. We were given a welcome drink whilst they were sorting out the key cards and then escorted to our room. This was quickly followed by a porter arriving with our luggage....

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Helpful?
3Thank Yendis09
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Yendis09, Thank you for making our resort your choice of stay on your getaway in Phuket! And again, thank you for spending the time to share a very detailed review of your experience here! We are happy that you liked our place especially the room with its amazing views and full amenities that perfectly catered to all your needs!...

Reviewed 1 week ago via mobile

We spent two night at this hotel on Bangtao Bay. I think the hotel is a great value. Our room was very clean. The property was nice. The Service from check in to check out was very good. I didn't love the hotel restaurant, but there are several good options within walking distance of the hotel. The small town has...

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Helpful?
Thank Jason C
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Jason C, Thank you for spending the time to share your experience staying in our resort! It is so fulfilling to hear that we have provided you with an excellent service overall though, we understand that our restaurant was not into your liking! We rest assured that we will use this candid feedback to implement improvement so we could...

Reviewed 2 weeks ago via mobile

An convenient level of service and service time along with the beautiful and amazing water surface and beach that naturally allows you to have the best relaxing experience and good sleeping habits. I have really enjoyed the daily breakfasts and the evening dinner dish of fish and chips associated with the calming sounds of waves and enjoyable running windy climate...

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Helpful?
Thank Hisham H
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Hisham H, You are most welcome! It truly made us happy to hear your expectations were successfully fulfilled! Thank you for staying in our resort and for sharing this great review! We are pleased that our overall services, our team, the meals serve in our restaurant and our perfect location that allows your eyes to feast with the amazing...

Reviewed 2 weeks ago via mobile

Booked this hotel following great reviews. Now here can't see what the fuss is. Arrived to be "upgraded" to a room I didn't want. I was specific in my booking so why couldn't the hotel honour that. Despite signage if you're not down before 7.30 you've no chance of a decent lounger as they are covered in towels that the...

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Helpful?
Thank David C
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear David C, Thank you for staying in our resort and for sharing your feedback! It is true that we have been indulged by all the positive reviews shared here by our recent guests and subsequently these inspire readers like you to give us a whirl, though it saddened us to hear that your overall experience was not as fulfilling...

Urmston, United Kingdom
Reviewed 2 weeks ago via mobile

We spent seven days at the Best Western Premier Bangtao Bay. The hotel is in fantastic location just off the beach. Everything you would want from a decent standard hotel is available and well maintained. The rooms are a very good size and comfortable. There are two restaurants. The main restaurant serves a buffet breakfast and dinner. We would recommend...

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Helpful?
Thank AnhN82
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear AnhN82, Thank you for choosing to stay in our resort and for taking the time to share your experience! It truly made us happy to hear, you had a great stay here overall! Thank you again and we appreciate your feedback regarding our room maid! Actually, collecting the plates that were used for the room service is part of...

Rome, Italy
Reviewed 3 weeks ago

Great Location, warm welcoming, really a nice place to reccomend. We had a lovely stay there. The place is really on the beach: Everything is clened and cozy. Staff very friendly, polite and professional. Breakfast excellente, great service. what can I say... A place to go have fun and relax

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Helpful?
Thank corvinoluigi1612
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear corvinoluigi1612, Thank you for sharing us your wonderful experience! We are pleased and happy to know you left fully satisfied with everything our resort has to offer, most especially the great services our team has provided to you! Once again, thank you for staying with us! It is good that we were able to earn your positive recommendation! We...

Stockholm, Sweden
Reviewed 4 weeks ago

I really have nothing but praise for the manner in which the staff take care of patrons and always with a smile on their faces. From check-in to check-out, we felt pampered. Our room was spacious and cleaned everyday to a high standard. Buffet breakfast was vast with every possible choice considering the heat. We arrived a couple days before...

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Helpful?
Thank Tracy212A
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Tracy212A, Thank you for making our resort your choice of stay on your holiday here in Phuket! And thank you again for sharing your "great 4 star experience! It made us happy to hear we fully lived up to your expectation! Moreover, our team truly always go out of their way to ensure our guests stay is to their...

Yorkshire
Reviewed 4 weeks ago

On arrival I expected a welcome drink but none appeared. Check in was quite quick though and we were shown to our room, which was a very good size for 3 of us. Didn't feel cramped at all. The third bed was a proper bed as well, which was good, it meant I didn't have to fight to get one....

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Helpful?
4Thank hotspotYorkshire
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear hotspotYorkshire, Thank you for choosing to stay here in our resort! We value and appreciate each and every feedback we receive from our guests and we are glad that you spent the time sharing yours with us though, this saddened us to hear we did not fully live up to your expectations! Nevertheless, we are happy that the provided...

Reviewed 8 January 2017 via mobile

We thoroughly enjoyed our stay .This w as our second stay at this hotel.January is a very busy month in Phuket, as I guess it is the Christmas holidays everywhere.Bang tao has become a very busy location with a big increase in restaurants along the beach.The hotel has 2 pools and is family friendly.Would recommend booking the terrace rooms ,...

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Helpful?
1Thank Sandra K
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Sandra K, Thank you for your recent visit and for taking the time to share your experience! To have you here once again was truly a pleasure! Thank you and it made us happy to hear it was an enjoyable stay overall! We would be grateful to see you again here on your next visit to Phuket and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Room Service
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
Official Description (provided by the hotel)
Relax and play in paradise at our full-service beach resort located directly on the white sand beach of Bangtao bay near Laguna Phuket. Enjoy spacious rooms with private balconies and stunning Andaman sea views. There's plenty to keep you occupied while visiting us. Whether you're planning a romantic get-away or family vacation, there's something for everyone. ... more   less 

Additional Information about BEST WESTERN Premier Bangtao Beach Resort & Spa

Address: 124/29 Moo #3, Tumbon Cheung Thalay, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $86 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Premier Bangtao Beach Resort & Spa 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western Premier Bangtao Beach Resort And Spa
Best Western Premier Bangtao Beach Hotel Surin Beach
Best Western Cherngtalay
Cherngtalay Best Western
Best Western Phuket
Phuket Best Western
BEST WESTERN Premier Bangtao Beach Resort & Spa Phuket/Choeng Thale
Hotel Style:
#7 On the Beach Hotel in Choeng Thale
#8 Romantic Hotel in Choeng Thale
#9 Spa Hotel in Choeng Thale
#10 Luxury Hotel in Choeng Thale
#12 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Premier Bangtao Beach Resort & Spa staff and other travellers.
133 questions
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Questions? Get answers from BEST WESTERN Premier Bangtao Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel does not have an elevator. Keep it in mind if you ask for a room on the 3rd or 4th floor.”
 of 5 bubbles Travel_is_my_joy, 10 Feb 2017 | Read review
“Room 3309 has wonderful view of the pool and sea.”
 of 5 bubbles Yendis09, 6 Feb 2017 | Read review
“We had an Up-grade, but talking with Others client everybody says rooms were big and cozy.”
 of 5 bubbles corvinoluigi1612, 28 Jan 2017 | Read review
“ground floor near sweamingpool”
 of 5 bubbles l_om508, 4 Jan 2017 | Read review
“We had a side sea view room on the 2nd floor 3209 it was a lovely room”
 of 5 bubbles janette_2746, 2 Jan 2017 | Read review
5 of 5