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SALA Phuket Resort & Spa

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SALA Phuket Resort & Spa
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1,444 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
Reviewed 2 days ago NEWvia mobile

All Staff were kind and friendly. Our villa was cleaned every day. The pools and sea view of the hotel were wonderful. This hotel is very peaceful and the rooms are realy isolated :) thanks for everything this was unforgettable:))

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Helpful?
Thank Sevgin Z
Reviewed 6 days ago NEW

We stayed at the Sala for 4 nights. It was a mixed bag of experiences. First, the good: The pool villa was as promised - almost a resort unto itself, with a huge private pool you could actually swim in. Together with the outdoor bathroom and daybed, it all made for an incredibly romantic stay. The resort's main pools were...

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Helpful?
Thank Joel L
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear Joel, thank you for choosing to spend your holiday with us at SALA Phuket & Spa and for taking the time to share your SALA experience which we must learn from and improve upon. We have a wonderful resort and wonderful staff and it is incredibly upsetting when we read your review. We pride ourselves on ensuring the highest...

Atlanta, Georgia
Reviewed 6 days ago NEW

Hands down our favorite resort in Thailand!! This intimate & absolutely gorgeous resort is a must if you are looking rot relax & unwind. We ended our 2.5 week trip in Thailand here and it was perfect. The resort is breathtaking. The ocean is steps away from the grounds & you can enjoy listening to the waves. The pool, the...

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Helpful?
Thank Becky T
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear Becky, thank you so very much for your wondrous review of your few days with us at SALA Phuket Resort & Spa. We are so proud to have made such a lasting impression and assisting in ending your two and half weeks in Thailand with such fond memories. We are really pleased you thoroughly enjoyed your stay and our...

Singapore, Singapore
Reviewed 1 week ago

Generally a nice hotel in a quiet area. For the price of the hotel, I would have expected impeccable service - unfortunately it is very bad. Hotel ran out of pool towels every single day and the ones we were given had holes in them. Room was not cleaned for 2 days. Medication was thrown away. Meals were forgotten. Waiting...

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Helpful?
Thank an0nym0ustravel
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear Signature an0nym0ustravel, thank you for choosing to spend your time in Phuket with us at SALA Phuket Resort & Spa. We apologise that we were unable to accommodate you with a late check-out. We only have 79 villas, and being the villas are quite a size, it takes our housekeeping, gardening and pool team a few hours to turn...

Pontblyddyn, United Kingdom
Reviewed 2 weeks ago

We stayed for 11 nights and had a great time in a pool villa. Nearly all the staff were brilliant and Leo at Breakfast was a star. Breakfast was fine, but dinner was poor. Despite excellent ingredients the Seafood platter was extraordinarily bland and the Thai dishes(excluding the lunchtime scallop snack) no better than and in some cases worse than...

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Helpful?
Thank kingkauf
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear Signature kingkauf, thank you for choosing to spend your time in Phuket with us at SALA Phuket Resort & Spa for your 11 night holiday. We are very pleased that you had a lovely stay and in particular being so impressed with our SALA team especially Leo which we have passed on your compliments too. It is however incredibly...

Reviewed 2 weeks ago via mobile

We where treated from day one like i am some kind of a prince from far away from every staff member there ,, and the place is magical , the best trip if you are honeymooning or you just wanna a get away trip :)

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Helpful?
Thank Hamed S
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear Hamed, WOW! Such an amazingly beautiful review of your honeymoon stay with us at SALA Phuket Resort & Spa. We are so overwhelmed that you had such a memorable time and we hope you’ll be back to celebrate an anniversary or two in the future. Let us take this opportunity once again to congratulate you both and wish you...

Reviewed 3 weeks ago

We were treated like royalty throughout our stay, welcomed with refreshments and flowers, and then shown to our villa by a really attentive member of staff who took the time to explain the facilities in the room as well as in the wider hotel. Our own pool, bathroom in the open air, but all completely private. Just call the reception...

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Helpful?
Thank David G
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear David, thank you ever so much for choosing to spend your holiday in Phuket with us at SALA Phuket Resort & Spa. It is so amazing when we hear that our guests have had such a splendid time and using phases like "We were treated like royalty" is so so pleasing. We really very much appreciate you taking the...

London, UK
Reviewed 3 weeks ago via mobile

Everywhere I turned at Sala, I felt like it was the set of a photo shoot. You instagrammers will love it! This place is picture perfect and has been so well designed to make you feel like you are living in abject luxury. The little design details that you almost don't notice, the very helpful staff and the amazing pools......

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Helpful?
Thank 770
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear Signature 770, WOW! An amazing review! Thank you ever so much and we wished you could’ve stayed longer too, perhaps on your next visit. We are truly blessed to have such wonderful guests as yourselves who really appreciate what a stunning and spectacular property we have here at SALA Phuket Resort & Spa. Please do let us know when...

Reviewed 3 weeks ago via mobile

Was my worst ever stay and treatment from your duty manager special for my honeymoons, I booked your hotel during the period from 30th July until 4th of August but due to the existence of lizard in the room I had to leave the hotel after only on nights stay.. I spoke to your manager and asked for a refund...

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Helpful?
1Thank Salman A
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Hi Salman, thank you for taking the time to write us a review, though it is disappointing that you would leave such a negative review 3 months after your stay. We have not received any email from you, if we had we would have answered your email but we have not received any emails from you. Please email us again...

Malaysia
Reviewed 3 weeks ago via mobile

Although I found it a tad expensive for what it was it was a gorgeous resort with wonderful villas and pools and grounds. Great location with a beautiful beach front. Perfect sunsets in the evening. Attentive and friendly staff.

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Helpful?
Thank KimMeng
SALAGuestServicesMgr, Manager at SALA Phuket Resort & Spa, responded to this review

Dear Kim, thank you for taking the time to share your SALA Phuket Resort & Spa experience with your fellow travellers. We are so pleased you had such a lovely stay and found our SALA team’s service excellence so attentive and friendly. Thank you so very much, the SALA Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
SALA Phuket Resort and Spa is a stunning deluxe pool villa resort, featuring private swimming pools in 63 out of 79 rooms, villas, and suites. SALA Phuket boutique resort is an impressive compliment to its popular sister property, SALA Samui. SALA Phuket combines rare historical Sino - Portuguese architecture with modern 5-star facilities. Located on pristine Mai Khao beach on Phuket's northwest shoreline, SALA Phuket Resort and Spa is just 20 minutes from Phuket International Airport. The famous Blue Canyon Golf Course is a short distance from SALA Phuket and the picturesque Phang Nga Bay is located just 25 minutes away. SALA Phuket is the ideal location for a Phuket wedding and honeymoon with its vast and private pristine golden sand beach and lush beach side lawn surrounded by a coconut tree plantation swaying in the wind. In addition to friendly, professional and personalized service, SALA Phuket luxury resort offers facilities including:- 3 large beachfront swimming pools, world class international beachfront restaurant and bar with an air-conditioned dining option, Award winning SALA Spa, full equipped gym, steam rooms & salon, complimentary wi-fi internet connection throughout the entire resort, gift shop, business traveler services, entertainment and theme nights, nightly villa turn down service, In-Villa dining, miles of untouched beach front, the longest and least developed in Phuket, an array of local activities and excursions are available. Weddings at SALA Phuket, marriage is an occasion that should be cherished always. A variety of locations for your ceremony are available, from golden sand beach stretches, lush green lawn expanses or an intimate sunset rooftop vantage. Our personal and intuitive staff will ensure your special occasion receives the attention it deserves. ... more   less 

Additional Information about SALA Phuket Resort & Spa

Address: 333 Moo 3 Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $227 - $1,064 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SALA Phuket Resort & Spa 5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Sala Phuket Resort And Spa
Sala Phuket Mai Khao
Sala Phuket Hotel Mai Khao
SALA Phuket Resort & Spa Mai Khao
Hotel Style:
#3 Romantic Hotel in Mai Khao
#4 On the Beach Hotel in Mai Khao
#5 Spa Hotel in Mai Khao
#5 Business Hotel in Mai Khao
#6 Luxury Hotel in Mai Khao
#8 Family Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from SALA Phuket Resort & Spa staff and other travellers.
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Questions? Get answers from SALA Phuket Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a pool villa. They are the resort's signature room category and great for couples.”
 of 5 bubbles 586joell, 30 Nov 2016 | Read review
“Splurge on the pool villa!”
 of 5 bubbles BeckyT962, 30 Nov 2016 | Read review
“think twice about staying here”
 of 5 bubbles an0nym0ustravel, 23 Nov 2016 | Read review
“[pool villa”
 of 5 bubbles kingkauf, 21 Nov 2016 | Read review
“If you not going in peak season, no need to book villa with pool as the common pool area is quiet and excellent”
 of 5 bubbles KathleenH112, 27 Oct 2016 | Read review
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