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JW Marriott Phuket Resort & Spa

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 237*
USD 199*
USD 237*
USD 199*
USD 237*
USD 199*
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JW Marriott Phuket Resort & Spa
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3,907 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phuket Resort & Spa
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Showing 3,071: English reviews
Sydney, Australia
Reviewed 2 weeks ago

The hotel is beautiful and the service is superb! All employees are very friendly and helpful. We were Jet lagged on the first day and the hotel gave us complementary breakfast because we did not wake up on time. I have no problem with the fact that the hotel is isolated and very far from the center (about an hour...

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Helpful?
2Thank hibaron
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear hibaron, Thank you for staying with us recently and your kind review. We have noted your comment regarding the free shuttle service and will discuss it further with the management team. Thank you again for letting us know. Trust you had a great time with us though. And if you plan to revisit, please feel free to contact me...

London
Reviewed 2 weeks ago

We enjoyed a weekend break at the JW Marriott resort and Spa. The 2 bedroom apartment easily accommodated 5 of us and we had plenty of room. Lunch from Siam Deli and Ginza restaurant were excellent. Would like to mention the exceptional service we received from Vennysia, she went out of her way to be helpful and ensured we had...

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Helpful?
Thank Bridget F
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Bridget F, Thank you for staying with us recently and glad to hear you had an enjoyable weekend. Also thank you for your kind words for Vennysia, rest assured she will be recognized from our management team. Trust you would plan to revisit us again, next weekend perhaps :-). With best regards and Have a nice weekend Kunthari Sangchat...

Mumbai
Reviewed 2 weeks ago

A very big property is the first thing that comes to mind and stays in your mind. Its huge. A very big pool with height ranging from for a new born to a 8 feet giant. Slide for kids is a instant hit with children. Located on the beach with virtually only the hotel guests, this was a super joyful...

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Helpful?
1Thank Dhiraj S
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Dhiraj S, Thank you and your family very much for staying at JW Marriott Phuket Resort & Spa and for taking the time to provide us with your kind and detailed feedback. Your comments definitely enable our future guests to get to know our hotel more. And we all agree with your that our resort is hug but filled...

Reviewed 3 weeks ago via mobile

Im a member hilton corporate before, but my wife take me to JW Marriott hotel., but its really nice, its great experience to know.. All staff friendly, front desk, bellboy, room service staff, and i try take a breakfast in marriott cafe, its really nice restaurant, and near the beach and poll. Hope will come again later

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Helpful?
Thank Giao G
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Giao G, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for your kind review. Glad to hear you had a great time with our facilities and services and trust you already became our Marriott Reward Member? If not, please do not hesitate to contact me directly and I can sing up one for you. Thank...

Reviewed 3 weeks ago via mobile

This hotel is absolutely stunning. If you want a true, five star hotel, look no further. This hotel has the wow factor and I'm sure anyone looking for something just that little bit special, won't be disappointed. The staff are amazing, the food and drink was spectacular (best breakfast service and selection ever). I contemplated writing the next as I...

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Helpful?
Thank Bobchops
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Bobchops, Thank you for taking the time to write this review regarding the excellent service you received during your stay at our resort. We are grateful for the time you set aside to express your appreciation. Each of our Recreation and management teams who have read your review have been filled with pride. I was very impressed to hear...

Reviewed 3 weeks ago

The JW Marriott Phuket more than surpassed our expectations. As a Marriott Rewards member I can honestly say I've received every bit of value for my money and then some. We arrived early in the morning the day of check-in approximately 9am and were warmly greeted by the lobby concierge and ushered to the front desk. Lek, our front desk...

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Helpful?
Thank Andrew G
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Andrew G Thank you for taking the time to share your recent experience at JW Marriott Phuket Resort & Spa. Your kind review is highly appreciated and glad to hear that we managed not only to meet but exceed your expectation. One of our key priorities is to provide the highest level of friendly and courteous service and all...

Sofia, Bulgaria
Reviewed 3 weeks ago

The design is outstanding, the gardens - perfectly maintained, food more than good, but that's not enough to make your stay enjoyable. The service was formal. We waited half an hour to order drinks at the Out of the Blue Drink when out of patience we went to the bar to order. We couldn't have our breakfast at the main...

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Helpful?
Thank sihristova
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear sihristova, Thank you for taking the time to share your visit at our Resort. It is very sad to hear that we were not able to create a nice vacation time for you during the visit. All your comments really caught our attentions and it has been shared among all concerns to review our services. Although we fell short...

Reviewed 3 weeks ago

i really love Phuket,Thailand especially while im staying in Mariott hotel. The front desk agent was amazing in accommodating us and very friendly. ambiance was very relaxing. this is the place when you can spend your honeymoon. it was clean and very class. My friends and i spend the whole week enjoying the place.

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Helpful?
Thank Connie C
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Connie C, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for staying with us recently. Your kind review is highly appreciated and we are so glad to hear all your needs were fulfilled and you had a great time with us. Also thank you for your kind words for my Front Office team - all...

Paris, France
Reviewed 3 weeks ago via mobile

What an awesome resort! Rooms are big. Food options are numerous and activities are countless. The beach is gorgeous although a bit dangerous as you will hear the sound of big waves crashing on the sand. A must do at sunset. Staff is attentive and discreet. Family pool available and so is adult pool. We will come back and the...

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Helpful?
Thank Nicolas A
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Nicolas A, Thank you very much for your comments. I cannot agree more that our Resort has everything: great room, facilities, activities, and services! Now we note you plan to come back, so please do not hesitate to contact us directly if we can add anything to your next enjoyment. With best regards and Have a great weekend! Kunthari...

London, United Kingdom
Reviewed 3 weeks ago

This is a huge property (you may need to walk a bit) but I was a bit disappointed with this hotel: not sure if it's because of the time of year we visited (September), but most of the restaurants were closed for lunch (in fact I could only find one open for lunch) and the restaurants for dinner were completely...

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Helpful?
4Thank dfvital
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear dfvital, Thank you for taking the time to share your last September visit at our Resort. It is very sad to hear that we were not able to create a nice vacation time for you during the visit. All your comments really caught our attentions and it has been shared among all concerns to review our services. Although we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $179 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
202 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor terrace room with your own little garden”
MonicaAdelaide, 17 May 2017 | Read review
“I suggest rooms on the ground floor. You have a balcony and direct access outside.”
anaguerralow, 16 May 2017 | Read review
“Do not pay extra for the sea view room and book the suite instead.”
M6308NFgeorgec, 16 May 2017 | Read review
“all rooms are well located, they have 3 pool on site”
villedafx, 9 May 2017 | Read review
“all rooms are good”
hibaron, 8 May 2017 | Read review
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Prices are for 1 room, 2 adults
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