We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

JW Marriott Phuket Resort & Spa

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott Phuket Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,757 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for JW Marriott Phuket Resort & Spa
See the most recent reviews
Showing 2,961: English reviews
Zurich, Switzerland
Reviewed 6 days ago NEW

We have been here three times already, and try to come back every year. It is one the most relaxing places to visit - especially with kids. The facilities are amazing, the food choices and quality are exceptional, and the staff are simply wonderful - one can tell that they love working in the JW-team.

 Report
Helpful?
Thank Jakobsreise
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jakobsreise, Thank you very much for your kind review and glad to hear we can still be able to manage our hospitalities to meet your expectation. Definitely, we are looking forward to being at your service for your 4th visit! Should you require anything that would add to your next enjoyment and comfort for your next visit, please do...

United Kingdom
Reviewed 6 days ago NEW

Spent a quiet, calm few days with great weather and fantastic staff service. Location excellent (remote & relatively quiet). Excellent facilities - amazing gardens, good pools, next to beach. Decor and ambience may not suit everyone, it's (thankfully) not ultra-modern, more traditional. Will definitely be returning.

 Report
Helpful?
Thank Robertika
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Robertika, Thank you very much for your comments and for choosing us to stay while in Phuket. We are really glad to hear you enjoyed the Resort and our hospitality. We aim to not only meet but exceed guests' expectations and we are very happy we managed to provide them during your stay! We hope to see you back...

Greater London, United Kingdom
Reviewed 6 days ago NEW

We recently spent 12 nights at this resort and overall we were a little disappointed, it was terribly busy especially with large groups of business seminars etc etc. They would close off whole areas of the hotel to allow private functions to the detriment of the paying clients. I actually complained to the hotel management when were made to wait...

 Report
Helpful?
Thank johngrima694
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear johngrima694, Thank you for staying with us recently and our sincere apologies that you were disappointed with the Resort's crowds during your staying period. It is not an usual ambience and environment at our Resort and we took a very good note on your comments. We will ensure appropriate measures will be taken to minimize any discomfort for other...

Clarksville, Maryland
Reviewed 6 days ago NEW

The resort was par excellent, the service, rooms, the views and gardens were by far the best we have stayed at. The staff were exceptional friendly. Our room was more than what we expected. The chief at the Italian restaurant set our meal for us and the vegetarian CARPACCIO was a total surprise.

 Report
Helpful?
Thank gups2002
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear gups2002, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you very much for your kind words. We are glad you had a great time! Chef Andrea has recently joint our team last year and he is doing amazing things on the culinary at our Cucina, Italian Restaurant. More to come very soon with the new menus...

Shinagawa, Japan
Reviewed 6 days ago NEWvia mobile

Very good bar!! There are like beds, so we were comforted. I love mango, so I recommend fresh mango juice. It was so delicious!!! And very good view!!! We spent very good time. If you come this hotel, you have to come lobby bar. Hwan, Aof, Bua, Yao

 Report
Helpful?
Thank aamb0626
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear aamb0626, Greeting from sunny JW Marriott Phuket Resort & Spa and thank you for staying with us recently. Your kind review for our Lobby Bar is highly appreciated and glad to hear you had a great time there. We do agree that is the best seat in the hotel! Also thank you for your kind words for Hwan, Aof,...

Reviewed 6 days ago NEW

We planned to visit this resort for my bday celebration... Me and my husband had a great time at this place really kind and helpful welcoming staff.. Loved the rooms and food here.. Tried their spa and was very rejuvenating.. What made our stay really memorable was the day outing planned by Oy (concierge) who organised a private speed boat...

 Report
Helpful?
Thank Deepti D
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Deepti D, Greetings from sunny Phuket and belated Happy Birthday! Thank you for your review and glad to hear that you had a great time with us. Thank you also for your kind words on our facilities and services especially for Oy. She is truly our gem; she is one of our best concierge team. She is always very...

The Netherlands
Reviewed 1 week ago NEW

Everything was perfect, it's a super nice hotel, with super friendly employees. All the restaurants we tried were superior, especially the Wagyu beef at the Andaman Grill, ahh delicious! I really can't think of anything that wasn't good, the rooms got cleaned everyday, they take the time for it. They have 3 swimming pools which are all relaxing, not packed...

 Report
Helpful?
Thank Willy S
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Willy S, Thank you so much for your beautiful words and for taking your time to write such a detailed review. Your comments definitely enables our future guests to get to know our hotel more. We are also glad you enjoyed our services and facilities and trust you would be back and revisit us again! Unfortunately, the location is...

Reviewed 1 week ago NEWvia mobile

I went to this hotel for celebrating my 2nd year anniversary. Spent really wonderful time with my Wife and baby.I worried that if we can relax bcoz my baby is still 10month. But since staff take care of us deeply, my baby is always smiling and I can spent fun time with my Wife. Especially bar ladies(Mai)next to reception counter...

 Report
Helpful?
Thank Takayuki K
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Takayuki K, Thank you so much for staying with us recently and for taking your time to write your beautiful words especially for Mai. By the way, belated Happy 2nd Year Anniversary! and we are glad to hear we exceed your expectation and made the difference on your vacation. Will you be back here for your 3rd anniversary? Please...

Chinatown, Singapore
Reviewed 1 week ago via mobile

Mai Aui Aof phat,very nice and very good,i will come back Again!she is a beautiful girl!很高兴来到这里并且认识她,对她的服务很满意,非常非常好!也会让更多的朋友过来玩耍!也欢迎她来中国玩!希望她工作顺利,万事顺意!我们都非常喜欢这个热情开朗的女孩!希望事业越来越好,所有的一切都会非常顺利!!!!!来自中国的好朋友!

 Report
Helpful?
Thank 514,930,549
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear 514930549, Greeting from sunny JW Marriott Phuket Resort & Spa and Mai, Aui, Aof, and Phat said "Hi" and thank you for your kind words. They are truly our gems and all committed in providing a memorable stay and service for our guests and we are so proud that they managed not only to meet but exceed your expectations....

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

The resort was as per our expectations. Was a perfect gateway for a family. The Sun, Sand and Swim was a perfect combination. The staff was exceptionally accommodating.. The duty manager Fair, Bomb and Ae were tremendous help at the front desk. The lady at the kids play area was very accomodating. The turtle shelter was a good experience. Overall...

 Report
Helpful?
Thank Anirudhe
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Anirudhe, Thank you very much for staying at the JW Marriott Phuket Resort and for taking the time to provide us with your lovely feedback about your overall Resort experience. Nice to read that we were able to deliver as per your expectations and that your holiday was a perfect gateway for your entire Family. Thank you for visiting...

4,457 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3732)
Viewed
Pool/Beach Area (514)
Viewed
Hotel & Grounds (756)
Viewed
Dining (166)
Viewed
Room/Suite (289)
Viewed
View from Room (94)
Viewed
Bathroom (64)
Viewed
Family/Play Areas (20)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (1824)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (456)
Viewed
Amenities (86)
Viewed
Beach (12)
Viewed
Deluxe Room with Garden View (63)
Viewed
Main Pool (25)
Viewed
North Pool (20)
Viewed
Ocean Front One Bedroom Suite (81)
Viewed
Dining (97)
Viewed
South Pool (23)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (269)
Viewed
Business Centre/Function Rooms (8)
Viewed
Pool/Beach Area (49)
Viewed
Room/Suite (50)
Viewed
Hotel & Grounds (42)
Viewed
View from Room (6)
Viewed
Dining (16)
Viewed
Family/Play Areas (7)
Viewed
Bathroom (1)
Viewed
Other (90)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mai Khao
1.2 km away
Renaissance Phuket Resort & Spa
21.0 km away
The Chava Resort
The Chava Resort
#1 of 34 in Choeng Thale
452 reviews
24.5 km away
COMO Point Yamu
COMO Point Yamu
#1 of 1 in Pa Khlok
830 reviews
Show Prices
Show Prices
Show Prices
31.1 km away
Amari Phuket
Amari Phuket
#2 of 319 in Patong
5,019 reviews
14.7 km away
Trisara Phuket
Trisara Phuket
#2 of 94 in Thalang District
752 reviews
0.3 km away
Anantara Mai Khao Phuket Villas
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $140 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Agoda, Marriott, Hotels.com and Jetsetter so you can book your JW Marriott Phuket Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travellers.
188 questions
Ask a question

See all questions (188)

Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet area north side. familys mid pool area. young couples north or blue pool area”
 of 5 bubbles LancashireMaxine, 25 Mar 2017 | Read review
“3rd floor best for views and quietness”
 of 5 bubbles johngrima694, 21 Mar 2017 | Read review
“Found the rooms on the left side of the Hotel facing the beach more user friendly”
 of 5 bubbles gups2002, 21 Mar 2017 | Read review
“Room service is great; especially when you arrive at 2am!”
 of 5 bubbles 353terryc, 16 Mar 2017 | Read review
“WE had a standar room and it was excellent and luxurious.”
 of 5 bubbles island_timers, 16 Mar 2017 | Read review
5 of 5