We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand West Sands Resort & Villas Phuket

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand West Sands Resort & Villas Phuket
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

995 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand West Sands Resort & Villas Phuket
See the most recent reviews
Showing 683: English reviews
Reviewed 8 July 2016 via mobile

The only thing I was impressed with the visit to Thailand at Phuket. This dry and stay here. I am proud of the service I remember he called Khao. It is a bar in the restaurant Sunset. When I was there I met a day before returning to Khao Khao I promised him that I would come back again next...

 Report
Helpful?
Thank Olga I
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Olga, Wow, it sounds like everything about Centara Grand West Sands Resort & Villas delighted you which makes us very happy and proud! Thanks for the short note appreciating our team, I will ensure that Khao is made aware of the impact they had on you. You are a valued guest and naturally, we hope to have you staying...

Perth, Australia
Reviewed 8 July 2016

We stayed here for 2 nights at the beginning of our holiday in Phuket as we had a late flight in and it is close to the airport. We had an interconnecting room for our 3 kids in luxury suite 2 bedroom. Rooms were huge and we couldn't find fault. Beds big beautiful and comfy, huge pillows and hot water...

 Report
Helpful?
1Thank Pamela L
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Pamela, We're happy to hear that you are pleased with the hotel in all aspects and that the team is courteous to your needs. While we appreciate your highlights of our facilities, it is your recognition of our team which really motivates us. Thank you for taking the time to share your feedback and for choosing Centara Grand West...

Reviewed 5 July 2016 via mobile

There are some absolutely wonderful things about this resort, but there are some things that definitely let it down. The housekeeping was very poor. There were numerous occasions where we should have had something in our rooms, but didn't. One day there weren't enough towels, never face washers, no umbrellas, no beach/pool towels, no hand soap, not enough cups for...

 Report
Helpful?
Thank Chantelle P
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Chantelle, We are very concerned to learn about some the negative experiences as mentioned. Housekeeping service is a top priority and we would have taken care of any issues and moved your room in order to ensure comfort. Please accept our apology for any inconvenience caused. The team has been briefed on your comments and we will be more...

Sydney, Australia
Reviewed 4 July 2016 via mobile

Located very close to Phuket International Airport, and featuring the Splash Jungle water park, this is a fantastic place to finish a Phuket Family Holiday prior to boarding your flights back home. The staff are very welcoming on arrival and provide a refreshing drink and a cool face towel. After check-in staff helped you with your luggage and take you...

 Report
Helpful?
Thank Mick S
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Mick, The team is thrilled that you had an awesome stay and really appreciate your acknowledgement of those encountered all around. It is a true encouragement to get this feedback which is shared by all. Our people are our strongest asset and it's really good to know that you felt well taken care of by them. Your insights are...

HK
Reviewed 4 July 2016

I booked a deluxe room for 4 nights thru travel again, lived in building 8….room condition was like a 3 star hotel or a cheap motel, everything was old...I wanted to end my vacation asap… My friend booked a room by himself, lived in building 7, was nice and new. There is a huge difference btw building 8 and 7,...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Katie C
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Katie, Thank you for your review and constructive feedback. We regret to learn about some of the issues experienced and are not sure if you had reached out to anyone on the team to address and assist with immediately while here. We would have loved to try to clarify or fix some of the points raised to ensure an...

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 4 July 2016 via mobile

Went for four days with six kids and two adults and stayed in two bedroom suite, building #5. Great space to live and sleep with kitchen, washer dryer unit and dishwasher. Individual AC controls for each room and a great balcony. Beach was not swimmable but water park was included in stay sober made regular use of it. Lunch and...

 Report
Helpful?
Thank A TripAdvisor Member
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear valued guest, We're happy to hear you had a memorable stay with us. Sounds like you were able to both enjoy our facilities and get lot of fun with our water park. On the other hand, we regret any inconvenience that may have been caused during the maintenance of elevator. Hopefully, we were able to take advantage to offer...

Hwaseong, South Korea
Reviewed 3 July 2016

my sons were very satisfied with the pool. the departure time was evening, so we had enjoyed the pool so long time. If you can make late check-out it will be wonderful choice. if I will go again to Phuket, I will stay at Centara 1 more.

Review collected in partnership with this hotel
 Report
Helpful?
Thank m00nsung
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear M00nsung, Thank you for being a fan of the Centara brand! We're thrilled to learn that you enjoyed the total experience and were super comfortable while here. Your feedback is valued and if there is anything more we can do to make future stays even more enjoyable, please do let us know. All the best, Ines Lefort Quality Manager

Karachi
Reviewed 30 June 2016

We stayed here in July 2015 for one week in a luxury 2 bedrooms Suite with my wife and 2 sons for the 3rd summer in a row. Our lovely super efficient friend Ines Lefort was there to receive us who are the Guest Service Manager & currently also the Quality Manager. This superb resort gets better & better every...

 Report
Helpful?
Thank Shahryar64
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Alia and Shahryar, We're honored to be highlighted as one of your favorite properties and thank you for being a fan in general! It made us so happy to have you for the fourth consecutive year with us. It’s a pleasure shared by the entire team of the hotel to have spent this week with you in the beginning...

Singapore, null, Singapore
Reviewed 30 June 2016

Despite the lack of English proficiency, the staff was always friendly and helpful. Trying their best to help. As the establishment is quite big, most buggy drivers are accommodating and seldom fail to ask people who are walking whether they wanted to hop onto it or not? The water-theme park is the crown jewel for my two young children who...

 Report
Helpful?
Thank VTLBC
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear VTLBC, Thank you so much for such amazing recognition for both our facilities and our team! While the facility met all of your expectations, it is even nicer to receive your kind compliments about the team. Our team is certainly our most important asset and your recognition of this is much appreciated. Your kind comments about our team and...

Krasnoyarsk, Russia
Reviewed 30 June 2016

In June 2016 we have stayed at this hotel for 2 weeks. We have very good expirience during our vacation. This hotel has very nice green territory with landscape works: gardens, lakes, lawns, its own aquapark. It was very nice to go into the gym early in the morning then to the breakfast. There are several swimming pools in addition...

 Report
Helpful?
Thank Val1975
Denis T, General Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear Val1975, Thank you for taking the time to post a review about your stay at Centara Grand West Sands Resort & Villas Phuket! We're glad you fell in love with so many aspects of your stay and that our team took great care of you. We look forward to the opportunity to welcoming you back and many thanks again...

1,809 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1256)
Viewed
Pool/Beach Area (176)
Viewed
Dining (64)
Viewed
View from Room (43)
Viewed
Hotel & Grounds (163)
Viewed
Room/Suite (167)
Viewed
Bathroom (30)
Viewed
Family/Play Areas (80)
Viewed
0:48
Videos (2)
Viewed
Other (531)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (466)
Viewed
Amenities (67)
Viewed
Deluxe Family Residence (48)
Viewed
Deluxe Family Room (39)
Viewed
Deluxe Room (35)
Viewed
Deluxe Suite (48)
Viewed
Deluxe Two Bedroom Family Suite (82)
Viewed
Luxury Two Bedroom Pool Villa (103)
Viewed
Pool (13)
Viewed
Dining (17)
Viewed
The Hotel (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (87)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (24)
Viewed
View from Room (6)
Viewed
Bathroom (5)
Viewed
Dining (7)
Viewed
Pool/Beach Area (16)
Viewed
Family/Play Areas (17)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mai Khao
4.5 km away
Renaissance Phuket Resort & Spa
3.5 km away
Holiday Inn Phuket Mai Khao Beach Resort
28.8 km away
Centara Grand Beach Resort Phuket
Show Prices
Show Prices
Show Prices
5.7 km away
JW Marriott Phuket Resort & Spa
25.6 km away
Amari Phuket
Amari Phuket
#2 of 319 in Patong
5,036 reviews
4.4 km away
Phuket Marriott Resort and Spa, Nai Yang Beach
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand (Formerly Centara Grand West Sands Resort & Villas Phuket)
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $73 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 558
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ctrip TA, Agoda, Priceline and Booking.com so you can book your Grand West Sands Resort & Villas Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
West Sands Hotel Phuket
Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand West Sands Resort & Villas Phuket staff and other travellers.
91 questions
Ask a question

See all questions (91)

Questions? Get answers from Grand West Sands Resort & Villas Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None appeared to have a sea view but you can look out over the lake which was really nice.”
 of 5 bubbles 59clairep, 26 Mar 2017 | Read review
“villa is really good”
 of 5 bubbles siennao246, 2 Mar 2017 | Read review
“The resort is closed to airport and the noise is one of the concern. But if you close the windows, it's not much affected.”
 of 5 bubbles egow, 14 Feb 2017 | Read review
“Deluxe Room”
 of 5 bubbles abbasovshukur, 16 Jan 2017 | Read review
“Ocean 6 seems to have the best rooms.”
 of 5 bubbles 476emila, 15 Jan 2017 | Read review
5 of 5