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Grand West Sands Resort & Villas Phuket

TravelocityUSD 77*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 77*
USD 77*
USD 77*
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Grand West Sands Resort & Villas Phuket
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1,058 Reviews from our TripAdvisor Community

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Showing 719: English reviews
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Reviewed 2 days ago NEWvia mobile

"Wow!! This is Superb!!!" I'm proud of the way you worked today" He (K.KHAO Bartender position I'm not sure) was the only employee who ran to help me out in the rain, but overall the hotel staff was quite good.

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Helpful?
Thank Slawalea23
Rosarito, Mexico
Reviewed 4 days ago NEW

We overbooked our trip by one night and asked to remove it when we got there, but they said no....they would not, even though the hotel was only 1/3 full. They were quite rude about it too. The sound from the airplanes is obnoxious, but the buffet breakfast was decent. The taxi to the airport (5 min drive) should have...

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Helpful?
Thank Dennis S
Hong Kong, null, Hong Kong
Reviewed 6 days ago NEW

good for families with small chidren. 1 to 2 night stay, not for long stay. the waterpark was fun (only 150bht per person). ask for a room near the park because the place is quite big. many guests wait for buggies to move around the hotel but actually, it's only about a 10 mins walk . it may take longer...

Review collected in partnership with this hotel
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Helpful?
Thank Story S
Manish P, Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear StoryS, Thank you for time to write review about your weekends in Grand West Sands Resort and Villas Phuket. We are pleased to read that you had fun in water park Splash Jungle, enjoyed our executive breakfast in beach front restaurant Sunset Breeze and found many interesting activities for your children. You rightfully noted that we have big area...

Doha, Qatar
Reviewed 1 week ago

We chose the hotel as it was kid-friendly with a kids room with bunk beds, huge water-park, large pool, beach and kids club and our kids loved it while the adults got to relax. The grounds are expansive which makes for a hike to breakfast and the pool from our high-rise block near the water park. The hotel's location is...

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Helpful?
Thank CycleSean
Manish P, Manager at Grand West Sands Resort & Villas Phuket, responded to this review

Dear CycleSean, Thank you for sharing your experience on TripAdvisor with regards to your stay at Grand West Sands Resort and Villas Phuket. We are pleased to read that you appreciated our Family Residence room with bunk beds, enjoyed your time in water park Splash Jungle and have great family fun in resort. Your feedback are very valuable for all...

Singapore, Singapore
Reviewed 1 week ago

Bad: Located too isolated from town, Restaurant too far from the room, buggy service not good as expected, night time walk path is very dark. Not much of activities can be done. Good for family Good: Near to the water theme park, and near to airport

Review collected in partnership with this hotel
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Thank Heng Ming C
Reviewed 1 week ago

I spent five days a with my family.We spent a pleasant vacation in good hotel and a relaxed atmosphere.Also I had a good time with my kids because of good water park. For employees who work hard for their customers,I specialy express a large thanks to Assitant Villa Manager, "Gib". I lost my family's passport during my schedule, and I...

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Helpful?
Thank Jongbum S
Reviewed 1 week ago

All staff were so very helpful & the rooms were very good. Great location if you don't want to leave the resort but a bit far away from Patong.......day tours are about a 12 hour day, but their is so much for adults & kids in the resort you dont6have to leave. Overall a great place to chill out and...

Review collected in partnership with this hotel
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Thank Z8284TObrendas
Selangor, Malaysia
Reviewed 2 weeks ago

The hotel was smaller than we expected so we prefer to spend our day outdoors most of the time. The best thing about our visit is the pool by the beach. The water is warm and the size is big to accommodate many visitors. The waterpark next to the hotel was okay, but if you have kids, then it's could...

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1Thank Jeffrey G
Adelaide, Australia
Reviewed 2 weeks ago

We arrived to our room to find some of the lights not working, the TV reception was terrible and the phone in the room was also not working, so we couldn't call reception to let them know. It's a big resort so we had to wait for a buggy to go back to the lobby and tell them, it was...

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Thank Forantravellers
Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

Our 8-year-old boys really wanted to visit a waterpark during our stay in Phuket. We went to Waterbomb in Bali last year and realized it wouldn't be as big. We checked ticket prices for Splash Jungle. To our astonishment, it was cheaper to book the hotel incl waterpark than to get day-tickets at Splash Jungle itself. So we booked a...

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Helpful?
1Thank durym

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand (Formerly Centara Grand West Sands Resort & Villas Phuket)
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $91 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 558
Reservation Options:
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Also Known As:
West Sands Hotel Phuket
Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Grand West Sands Resort & Villas Phuket staff and other travellers.
96 questions
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Questions? Get answers from Grand West Sands Resort & Villas Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared to have a see through glass wall toilet/Shower room!”
799abdulkadirt, 13 Apr 2017 | Read review
“The south side is closer to the airport, so choose north if you could.”
ShelMelb, 6 Apr 2017 | Read review
“None appeared to have a sea view but you can look out over the lake which was really nice.”
59clairep, 26 Mar 2017 | Read review
“villa is really good”
siennao246, 2 Mar 2017 | Read review
“The resort is closed to airport and the noise is one of the concern. But if you close the windows, it's not much affected.”
egow, 14 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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