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Grand West Sands Resort & Villas Phuket

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Grand West Sands Resort & Villas Phuket
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1,033 Reviews from our TripAdvisor Community

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Showing 708: English reviews
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Oakland, California
Reviewed yesterday NEWvia mobile

We spent most of our time at a different resort and came to this resort for one night to take advantage of the water park. The water park is nice and I'm glad we came to the park. However the hotel room was tiny for a deluxe family room. The room just didn't seems as clean as I have experienced...

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Thank sumpoclee
Reviewed 2 days ago NEWvia mobile

It was my first in this resort and first also in thai, the room is not so bad just a bit confused because there is 2 door and it make us confused but the room is allright and also i eat in the restaurant i meet maul, man, ridwan, hodi, wisnu, rinjani, and desi they are from indonesia and they...

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Thank Debby A
Hong Kong, China
Reviewed 4 days ago NEWvia mobile

Location looks close to airport but actually not 'cause of the road direction which needs to take about 30 minutes if starts from airport. Villa is nice, staffs are nice, but the restaurant inside the villa area by the seaside really sucks. Lack of food choices, food are bad...... difficult to go outside for meal since the villa area is...

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Thank Raymond T
Reviewed 5 days ago NEWvia mobile

Had an amazing time at this hotel would definitely recommend for a family, the only thing we didn't like was the late check in as we arrived early and this was horrible and so was the food in the evening at the sunset breeze bar, the breakfast was great there was a massive variety. I would recommend just walking to...

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Thank Joanna M
Hong Kong, China
Reviewed 1 week ago via mobile

這次兩個老人家和三個孩子一起旅行,我們住在三房的Villa,第三天要從一間Villa轉到另一間Villa,登記的員工給了數次錯誤的指引,使我們在第一間Villa呆等了好幾小時,之後又發現房間內的保險箱開不了,不能使用,又再用多半小時找維修,一個下午便浪費了. 最不幸的事情在晚上剛準備出門吃飯時,客廳的門口竟然不能打開,40分鐘後工程人員趕來維修, 這種情況真的難以置信. 另外,洗澡的浴缸水管是沒辦法開到,房間的冷氣是沒法調節的. The MOST terrible incident is the laundry service. We got the shorts that are from the hotel laundry just before we left for our flight today. When we got back home and found out the back pocket of the shorts has some "small holes". And there are iron marks on the shorts it must be caused...

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Thank cherries852
Little Hallingbury, United Kingdom
Reviewed 1 week ago via mobile

I'd only advise staying for a couple of nights, to use the water park. Park itself is pretty small. Rides are good, just not that many. 2 days is plenty. Hotel is not great. Rooms are quite small and very basic decor - felt a bit prison like. Our room overlooked the lazy river ride - it really was THAT...

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Thank Bagpusscat
Reviewed 1 week ago via mobile

A fantastic resort close to the airport. We stayed in a luxury 2 bedroom villa which was very generous in size, great beach view and wonderful pool. Staff in the club lounge were fantastic. On, Lee, Bee and the other staff offered great service and cocktails, and spoilt our kids with fresh fruits and biscuits each day. Splash Jungle was...

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Thank Kwor27
Al Khobar, Saudi Arabia
Reviewed 1 week ago

To start, I was very unhappy for the first day here. We chose this hotel due to its proximity to the airport. Please don't do this as it still takes 20-30 minutes to travel to and from the airport. Second, my family and I paid for club access and booked a Family Residence room. You would think I would get...

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1Thank Svannoy313
Reviewed 1 week ago

My wife and two children aged 4 and 6 stayed here this week for 2 nights. I dont rate this hotel - it sits directly under the take off route of Pukhet airport which became quite annoying. The hotel is so big you need to sit in golf buggies/trolleys to get around. The size of the room for family deluxe...

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Thank Abdul Kadir T
Reviewed 1 week ago via mobile

Its a big hotel with many activities for families with young kids, nice restaurant and good service provided by the Indonesian staff, specially : Syahril, Rosyid, Fathiya, Tisya, Souki, Fadhil, Aldy. Thank you so much for looking after us.

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3Thank Rully B

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
West Sands Resort & Villas Phuket is located on the west coast of Phuket and set in 47 acres of land with 500 metres of pristine beach frontage on Mai Khao Beach, the longest and quietest stretch of beach on this side of the island. The resort has been designed to blend in with its ecologically sensitive environment, and has its own green systems that ensure the natural resources of the area are conserved.The design focus of the resort is an extensive water park with swimming pools, a lazy river and waterslides, including a huge Super Bowl slide. All rooms, suites and villas are of modern design and are carefully sited to take advantage of the stunning views of the Andaman Sea and Phuket's dramatic hinterland.Although this part of Phuket is renowned for its extensive areas of natural and undisturbed beauty, the resort is only 15 minutes away from Phuket International Airport. ... more   less 

Additional Information about Grand West Sands Resort & Villas Phuket

Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket 83110, Thailand (Formerly Centara Grand West Sands Resort & Villas Phuket)
Region: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $94 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand West Sands Resort & Villas Phuket 5*
Number of rooms: 558
Reservation Options:
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Also Known As:
West Sands Hotel Phuket
Grand West Sands Resort & Villas Phuket Mai Khao
Hotel Style:
#5 Top resorts Hotel in Mai Khao
#7 On the Beach Hotel in Mai Khao
#7 Spa Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
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Questions & Answers

Here's what travellers have asked, with answers from Grand West Sands Resort & Villas Phuket staff and other travellers.
93 questions
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Questions? Get answers from Grand West Sands Resort & Villas Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared to have a see through glass wall toilet/Shower room!”
799abdulkadirt, 13 Apr 2017 | Read review
“The south side is closer to the airport, so choose north if you could.”
ShelMelb, 6 Apr 2017 | Read review
“None appeared to have a sea view but you can look out over the lake which was really nice.”
59clairep, 26 Mar 2017 | Read review
“villa is really good”
siennao246, 2 Mar 2017 | Read review
“The resort is closed to airport and the noise is one of the concern. But if you close the windows, it's not much affected.”
egow, 14 Feb 2017 | Read review
5 of 5