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Playa de Muro is a veritable paradise on Earth and the Iberostar Selection Playa de Muro Village hotel is an amazing destination that offers the best ambiance and services for guests to spend the perfect holiday in this marvellous part of the island of Majorca. Rest and relaxation are guaranteed at the Playa de Muro Village hotel: from the Superior Double rooms to the Suites there’s a whole host of idyllic spaces for relaxation and comfort, including a varied pillow menu that you can choose from. The SPA Sensations is the place for guests who seek peace and quiet. Children will also be delighted at the Playa de Muro Village hotel. Waiting for them here is a Monkey Club with expert instructors with whom they’ll do all kinds of activities, games, pastimes, sports and that will fill their days with pleasant emotions. Plus, the hotel features direct access to Playa de Muro, five restaurants, three bars, a chill out zone, entertainment, outdoor pools for children and adults, free premium Wi-Fi, a new fitness centre, tennis courts and the most comprehensive facilities for cyclists (with a capacity for up to 1,200 bicycles). “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, Catalan and 1 more
Location
Avenida de Albufera, 6, 07458 Playa de Muro, Majorca Spain
Name/address in local language
Iberostar Selection Playa De Muro Village
1,606 reviews
Getting there
Somewhat walkable
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Nestled in an ideal location with direct beach access and easy town connections, Iberostar Selection Playa De Muro Village is celebrated for its comprehensive amenities, including picturesque beaches, pools, and activities that cater to families. The modern, maintained rooms contribute to the family-friendly atmosphere, while the staff receives accolades for their exceptional service, particularly with children's programs.
While the hotel's value is debated, with some guests mentioning high costs, the overall cleanliness and attention to detail in maintaining the facilities are consistently praised. However, a few guests have noted issues with soundproofing in the rooms.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Abundant
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Detailed Reviews
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The 5-star hotel is located directly on the beautiful sandy beach of Playa de Muro. Due to the limitation to 2 floors, the entire complex appears very reduced and almost intimate. But be careful - there is only one main restaurant for the 202 rooms. It is rarely intimate and quiet there!
We had a superior room with a direct sea view - around 50 m² with a large loggia and a truly fantastic view of the turquoise blue water. The furnishings are functional, but for 5 stars I would have expected a bit more style or "luxury". Unfortunately, the wall cupboards are not high enough to hang up longer clothes. All of the electrical systems are top-notch with numerous motion detectors and the fittings are perfect. Some of the sofa beds have extremely soft mattresses that offer no support at all. Unfortunately, no topper helps either...
The main restaurant offers a large selection of high-quality dishes in buffet style. Unfortunately, despite the hot plates, almost all of the dishes were no longer warm - and not salted enough. Exception: the front cooking station, where there was always a choice of six different types of meat and fish. Unfortunately, nobody seems to have taught the "chef" that fish (or meat) is first seared on one side and then briefly on the other side, but please don't turn it back and forth a hundred times...
The wine selection is extensive and also includes numerous items between 20 and 30 euros, but only if you use the online menu (QR codes not at all tables!). The printed wine list is very limited and only contains premium wines (the inexpensive red wine, Pesquera Crianza, for 33 euros).
Without exception, all employees were very friendly and helpful.
For lovers of high-quality shoes: In the neighboring Iberostar hotel (same name, without Village) there is a Lottusse shop with an outlet. The Fluxà family, founders and owners of the Iberostar hotels, grew up with these shoes.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great place with very friendly and courteous staff. We were a bit unlucky with the location of our first room (Above pool and relatively noisy (as mostly..:-) but were able to switch to a quieter room after 2 days. Very well maintained complex. The rooms are nice and tastefully decorated - the bathroom is open - you can find good or less good... The cleaning professionals are very nice and do a great job. Breakfast offers everything your heart desires... in the evening there is a varied buffet. Lunch (buffet) Open air and the bar are top - also here very nice staff. There is also a burger restaurant from 12.00 to 18.00 - according to our son recommended... Ideal hotel for families with children - noise level is therefore slightly higher but this is just part of it and did not bother us at all...The location right on the beach is absolutely great. Varied animation for all ages and entertaining evening program...however, from 10:00 p.m. nothing is on...(autumn 2024) , cannot judge what it is like in summer. With some discreet music, one or the other guest could have an extra nightcap...
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We had a wonderful stay in this beautiful resort. The complex is very well maintained and everything is clean. The rooms are also very spacious - only the toilet that is open at the top bothered us personally ;-) The beach section is very beautiful, if a bit narrow, but you can walk very far out into the sea, which is great especially for the children. The service was very good and the staff very friendly. The dining room is a bit too big and loud for our taste, but the food (buffet) was super tasty! So varied and despite the large number of guests, attention was paid to detail. There would need to be more opportunities in the room or on the balcony to hang up wet swimwear. Since there is entertainment every evening until around 10 p.m. - also very varied and great - you should be aware that it is a bit louder in the complex up until this time. We thought it was a bit of a shame that we had to pay extra for the loungers on the beach for this price. On the other side of the street from the hotel there are lots of shops and restaurants where you can stroll around and shop in the evening. We really enjoyed our holidays!
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Date of stay: October 2023
Rooms
Sleep Quality
Room Tip:Die Zimmer in den Häusern 4, 5 und 6 liegen neben oder auf dem Hauptgebäude mit Restaurant und...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel for 2 weeks, from August 26 to September 9, 2023. What a shock it was for us to discover that this establishment is in fact dedicated almost exclusively to young families, that it is a kind of an extremely noisy giant mini-club, even though the hotel's website presents it as a "high-end haven of peace"... Fortunately we were able to take refuge on the magnificent adjoining public beach to avoid the constant shouting children, for a daily rental of €14.75 for a parasol and two deckchairs... In addition, the "Superior side sea view" double rooms are too small for a so-called 5-star hotel, the bathroom is open and the WC does not have a real door, which is rather annoying in terms of privacy... Fortunately, there are still positive points: the "feet in the water" situation, the location of the bar and beach restaurant, both perched on the dune and offering a magnificent view of the sea and, above all, the gastronomic buffet worthy of a Gault and Millau classification. Of all our trips around the world, this is undoubtedly the most fabulous and the best we have experienced. In summary, apart from the food which is exceptional, this hotel clearly does not deserve its 5th star and if you are traveling without children and want to relax in the countryside, absolutely avoid it!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Beaucoup trop bruyant.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast and Staff are very good. We had 2 rooms 1 suite and 1 twin. Both rooms are poorly arranged toilet is open to rest of room not very private (if you know what I mean). Rooms are not soundproofed, leading to many restless nights or earlier wake up calls with doors closing and kids and general people on the corridor. If you don't go all inclusive or half board (€45 or €90)there is a very poor selection to choose from throughout the day There is an adequate drinks service, but when your expected to pay 45 euro person for lunch when you have 2 teenagers over 16 its a little expensive id doubt between them they would eat €30 worth of food. We did the barbecue @€45 person on one occasion and found it very bad value. Beds at pool are very poorly managed the big race in morning to get a bed exists and although no one may arrive until lunch no staff member removes towels that that have not been used. The beech is beautiful but again if you want a bed set your alarm to get your towel on one. The hotel has nothing to do with beds on beech but it is in very close proximity. The gym is very poor, lack of equipment and out of date machines. The indoor pool opens all day but kids allowed until 3. The sauna and steam is only available after 3 and the complex closes at 7 (strictly). There are 3 out door pool area but none of them are adult only areas which was a big let down and would helped for a bit of peace and quiet. Very much a family resort that offers very little for couples.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:The beech club Numa is well worth a few visits but be sure to book
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Playa De Muro Village
Responded 12 Aug 2024
Dear Guest, Thank you for your feedback on your recent stay at our Iberostar establishment. We regret we were unable to satisfy you completely on this occasion and appreciate your preference for a more adult-oriented hotel. We are known for our high quality services, modern rooms and diverse gastronomic offerings. Furthermore, our staff and lifeguards at our pool areas do their utmost to ensure the policy is complied with and are available to assist our guests with their concerns. Additionally, our reception team is at hand to rectify any doubts to provide our guests a comfortable experience. Nevertheless, we apologise if this was not the impression you received and for any inconvenience you experienced. We appreciate your comments and will share them internally for consideration as we continue to improve. We would like to thank you again for your review, and we wish you the best. Regards, Quality Manager Iberostar Selection Playa de Muro Village
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We quickly decided to spend our honeymoon with our 11-month-old son here in April 2023. It was a wonderful, relaxing vacation. For our son there were different baby bottles to choose from at every bar and restaurant. We were also able to have porridge prepared fresh from the kitchen with ingredients of our choice. Bottled still water was provided for the preparation of baby food. We found a travel cot in our room. These conditions in particular gave us as parents a relaxing holiday. Added to this were the very friendly staff, the cleanliness of the hotel and of course the breathtaking location. We booked the all-inclusive option and were very happy with it. It was a shame, however, that the Embat beach restaurant was not yet open in April. The hotel was not overcrowded and all guests interacted pleasantly and respectfully with one another. Unfortunately, this is not experienced everywhere. We will definitely be back in May 2024 and are really looking forward to it!
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the iberostar playa de muro. The service started excellent from our check in. We were upgraded to full sea view room. As we booked half board we were given the option to upgrade for a nominal fee to all inclusive which was worth it. The facilities were excellent pkenty of space by the pool and the beach access from the pool was amazing. The location is excellent easy access to town via bus just outside of the hotel just 15 mins and 2 euros. The buffet had pkenty of options s for vegetarians and non vegetarian. Amazing place will be coming back again. There is a separate pool for children away from the main adult pool. The Sunday market in old town alcudia is worth a visit some good bargains and the old town is amazing. The spa is worth a visit. As an expert in receiving massages the experience here was outstanding as I went for the Ayurvedic massage.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Playa De Muro Village
Responded 23 Apr 2024
Dear guest, We strive to provide our guests with unforgettable holiday experiences at Iberostar, and your review assures us we are heading in the right direction. Thank you for sharing such a wonderful review, and we hope to have the pleasure of serving you again very soon. Kindest Regards, Quality Manager Iberostar Selection Playa De Muro Village
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Return visitors family of 4 with kids aged 8&13. Every year i give our favorite summer vacation hotel a review and this year i would like to continue the tradition. Pros: The place is small and has a premium feeling,especially the fact that you always have sun loungers and can sit without reservation in one of the restaurants. Food is the best you can find in hotels in Mallorca, and the quality is consistent through the years, and the variety is huge. Fish, shrimp, lobster, BBQ, steaks, soups ..you name it.. and the desserts are so delicious. Be prepared to add a few kilos to your weight here :) Service is excellent, we know most of the staff that have been here for years and are excellent in their jobs. Animation is very good but keep in mind that it is oriented to small kids age up to 10 You can use the amenities of the nest door 4 star Iberostar, where you have more activities aimed toward teens. Rooms are kept clean and are well furnished, also they keep on updating some small details and keeping all in good shape. Beach is amazing!!The best beach for young kids with clean shallow waters. Pools are clean and cool. Very nice mix of nationalities This one is very important for us, since we do not like to stay in hotels with one nationality and feel excluded in some way. The mix here is German, Swiss, Polish, Russian, Spanish and other nationalities. The hotel is working according to the Iberostar environmental guidelines and you will see amazing initiatives, to protect nature, all of which is created by the daughter of the owner and i cannot praise her policies enough.
Cons: VALUE FOR MONEY We have been visiting for 10 years and we know exactly how the price of this hotel increased through the years, which is normal, BUT in 2024 something happened and the price of this hotel went through the roof, i mean really expensive for what you get, and if they increase more we are thinking of moving to other, at the end there is a limit to what you can charge for the same quality and quantity.
Good to know before you visit: Do not visit if without children :) There is not much to do or visit around the hotel, just a few souvenir shops and a small town nearby. 1 hour drive from Airport Here all ends at 10:30, i mean ALL, they even turn lamps off:)so do not expect late parties.
Special mention: The hotel is with a new Manager from 2024 and we were interested to see if anything will change but we feel that he is working hard to keep the quality and service! Restaurants and bars: Andreas- what an amazing professional Natalia Pepe
Animation: Excellent job under the leadership of Lucas Roby-what a hard working guy Alicia Aina-wonderful young lady, kids love her and she is genuine and caring, excellent job! Aitor- hard working and always friendly
Our special mention goes to Denis from guest relations, who goes the extra mile to assure all guests are having a wonderful vacation.
Thank you Iberostar Staff and management for one more wonderful year of vacation for our family!
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Playa De Muro Village
Responded 26 July 2024
Dear Enis, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to us by returning to our hotel for the 1Oth time. A comment as positive as yours is the best confirmation that we are working in the right direction and we will be sure to pass on your wonderful compliments to our staff. We also appreciate that you have noticed Iberostar´s commendable sustainability efforts to protect the environment and your support is greatly appreciated. Lastly, please rest assured that we will take your helpful feedback on board as we aim to satisfy our valued guests completely. Enis, it would be marvellous to see you and your family again, and until then, we wish you the best. Kindest Regards, Quality Manager, Iberostar Selection Playa De Muro Village
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Great stay at Hotel Iberostar Playa del Muro Village! Cozy service, impeccable room, varied breakfast, excellent location with a beautiful beach and great facilities. I highly recommend!
Finally, what really made the difference was personalized care. Every member of the staff, from reception to cleaning, was attentive and genuinely concerned to ensure we had the best experience possible in highlighting Virginia and Alfredo.
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Automatically translated
Date of stay: June 2024Trip type: Travelled with family
Room Tip:Muitos mosquitos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have booked the hotel without knowing that it’s a family oriented resort. During our stay 95% of people (or more) were families with children. It is not really suitable or geared for couples.
In terms of facilities: There is no “a la carte” food option. I did not expect a full menu on the beach bar but at least “tasty snacks” as advertised on the Iberostar app. But nothing is available. This is misleading in terms of service. Other Iberostar Select hotels (5 star) served snacks at the Poolside bars.
When one buys a bottle of wine one normally wants some small food for an extra charge (like salad or Burrata or steak tartar). There is a “Burger House” but the food selection and place is obviously tilted towards families and children
This means that as a guest are pushed either to take the lunch buffet as an extra (which we don’t appreciate all the time ) or you’re pushed to spend your money elsewhere: outside of hotel, like at Numa beach, which is a pity.
Furthermore, the Beach Bar is opened only till 10pm. It should stay open until at least 11pm.
Otherwise the hotel is in a very good location: perfect beach, beautiful territory, clean, very friendly polite staff and well organised.
Our garden room was very good. Fresh water is for free from filtered filling machines. Good gym and pool. Cheap prices for wines and drinks.
We enjoyed everything except the few negative points above.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Playa De Muro Village
Responded 4 Aug 2023
Dear Guest, Thank you for choosing our Iberostar hotel for your holiday and sharing your excellent review. We are delighted that you had a wonderful time with us, and we trust you have taken many memories home with you. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience. We are also thrilled that you could appreciate our water dispensers that offer free purified water on each floor as part of Iberostar´s numerous sustainability initiatives to eliminate all single-use plastics in our hotels. We also welcome your helpful observations with gratitude and will share them internally. We hope to serve you again soon at Iberostar, and until then, we wish you the best. Kindest Regards, Quality Manager, Iberostar Selection Playa De Muro Village
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm not aware of any restrictions at this resort. There are limits on alcohol in certain parts of Mallorca (the more party-central areas) but Alcudia is not one of those. Certainly, there was nobody keeping tabs on what we were drinking.
There are more places to choose from in the Playa de Muro area.
PRICE RANGE
AU$446 - AU$919 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar playa de muro village hotel playa de muro, playa de muro iberostar
FORMERLY KNOWN AS
Iberostar Playa De Muro Village
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
190
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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