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TUI FAMILY LIFE Alcudia Pins

Traveller (1015)
Pool & Beach (209)
Room & Suite (167)
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About
  • Excellent32%
  • Very good35%
  • Average20%
  • Poor8%
  • Terrible5%
In this unique setting, between the white sand dunes of Platges de Muro and the spectacular Parc Natural de s’Albufera, Alcudia Pins reflects our way of understanding tourism: an offering of variety, happiness and well-being for your entire family.Thanks to personalised treatment, all of our personnel will be attentive to your every need. Our objective is for you to have a good time and leave your cares behind.Designed to provide you with everything you need for your holidays, Alcudia Pins awaits you with a pleasant atmosphere where you can enjoy your favourite activities worry-free in comfortable and safe lodgings that cater to the relaxation and well-being of your loved ones.
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Property amenities
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Bar/Lounge
Airport Transportation
Free High Speed Internet (WiFi)
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
Location
Full view
Contact
C/ Canyes s/n, 07458 Playa de Muro, Majorca Spain
Name/address in local language
Getting there
Palma Mallorca Airport43 km
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Reviews (1,962)
Filter reviews
1,579 results
Traveller rating
550
584
269
109
67
Traveller type
Time of year
LanguageEnglish
More languages
550
584
269
109
67
Show reviews that mention
All reviews ibiza block tapas restaurant kids club main restaurant c block evening entertainment every night self catering bunk beds baby pool ice cream great holiday main pool young children pool view pony rides busy hotel
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1 - 5 of 1,579 reviews
Reviewed 16 October 2018 via mobile

The hotel is lovely if you have kids. It’s situated on the beach, playa del Muro. We had 28 degrees in the sea in the beginning of October. A special thanks to the cleaning ladies! They were cleaning the hotel all day long, both inside...More

Thank Marielle T
Response from Hotel Managemen... A, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 5 weeks ago

Dear Marielle T; First of all thank you to have chosen TUI FAMILY LIFE Alcudia Pins as your holiday destination. We feel very proud to read you have had an excellent stay with us. Thank you for your lovely praises of the hotel staff, specially...More

Reviewed 9 October 2018

Hopeless hotel, dirty rooms, expensive, un-eatable food, dirty stations preparing food on a regular basis, little choice food for adults - I am not a child to eat chicken fries or burnt burgers , nutella with pancake all the time. for the price of 21500...More

1  Thank katarzyna m
Response from Hotel Managemen... A, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 10 October 2018

Dear katarzyna m; Thank you for your time spent reviewing our property. We are very sorry to read that your expectations have not been fulfilled and that your holidays were not as you have planned. We appreciate all your comments and please note them all...More

Reviewed 6 October 2018

went here with 6 adults & 6 children in august, pool area is great and great acsess to the beach, hotel looks great also but thats as far as it goes, i had to ask to be moved rooms as they gave us a room...More

Thank LawsonS8
Response from Hotel Managemen... A, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 6 October 2018

Dear LawsonS8; Please first of all, thank you to have chosen us as your Holiday Destination and also to have spent some of your time off to review our property. We are very sorry to read you did not have the greatest holidays and please...More

Reviewed 3 October 2018 via mobile

+ The food is excellent imo, out of all the places I have had included food this was probably the best. That said it is if course not as good as when you order a specific dish in a restaurant. + It is extremely close...More

Thank Oskar L
Response from Hotel Managemen... A, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 4 October 2018

Dear Oskar L; Thank you very much for your time spent sharing your holiday experience. We really appreciate all your comments, and please be sure, all those issues that did not make your stay that excellent will be taken into serious consideration for further improvements....More

Reviewed 3 October 2018 via mobile

We really enjoyed the stay at Alcúdia Pins. The hotel has a lot of attractions for small children. Our 2 year daughter really enjoyed it. Although the water was little cold in the pools. But anyway we could do many other things. There is a...More

1  Thank 83inez_
Response from Hotel Managemen... A, Gerente at TUI FAMILY LIFE Alcudia PinsResponded 4 October 2018

Dear Inez Ż; Thank you to have chosen us as your holiday destination and also to have spent some of your time reviewing our property. We are really happy to know you have had an enjoyable stay with us and that your little daughter had...More

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Questions & Answers
Ask a question
Julie E
14 October 2018|
AnswerShow all 2 answers
Response from swiadmin2017 | Reviewed this property |
I think tui are going to start taking bookings next year
1
Vote
anne261011
20 December 2017|
AnswerShow all 2 answers
Response from MandiThePill | Reviewed this property |
TUI resigned from the hotel - that's it. Try to book through page onthebeach
0
Votes
anne261011
20 December 2017|
AnswerShow all 2 answers
Response from Lawrence o | Reviewed this property |
We heard that this would be the case next year. You could book direct with the hotel and make your own travel arrangements or I'am sure other travel companies will be picking up the gap in bookings. Only problem will be that... More
0
Votes
Room Tips
"only rooms with sea views"
830katarzynam
8 Oct. 2018
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"you need a room with a sea view otherwise dont bother"
LawsonS8
6 Oct. 2018
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"Have 1st floor"
keithpG3519IF
4 Sep. 2018
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"North-facing rooms have sea views"
Johnfrisbee
4 Aug. 2018
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ALSO KNOWN AS
alcudia pins hotelalcudia pins playa de muroalcudia pins majorca
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
598
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