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We welcome you to Iberostar Selection Albufera Park! Completely renovated in 2023.
Wake up to the sound of the waves at Playa de Muro, awarded as the best beach in Spain in 2022 according to Tripadvisor users. Our rooms have been renovated with a modern design, thinking of the whole families well-being. Relax at our incredible rooftop with a pool and panoramic views. Discover our new themed restaurants and enjoy an incomparable gastronomic experience. Explore the Albufera Natural Park and its biodiversity.
Book now for an exceptional all-inclusive experience in Mallorca!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The Iberostar Selection Albufera Park hotel comes highly recommended for its spacious, family-oriented rooms and its pristine beachfront location near nature reserves. While some guests have mentioned noise and air conditioning issues, the overall value, including room upgrades and all-inclusive options, is appreciated, despite occasional concerns over extra costs.
The hotel boasts a range of amenities, though there are suggestions for heated pools and increased restaurant availability. Service at the hotel is often commended for its professionalism and friendliness, and the atmosphere is lauded for being modern and welcoming to families, with an emphasis on cleanliness that resonates with visitors.
Location
Beachfront
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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An excellent 4 star hotel. facilities are great (albeit all the pools were very very cold), food is of a high quality, spotlessly clean. The resort is very compact (made up of the playa and the park) and everything is very close. The housekeeping and restaurant staff are superb. However, we had a few issues during our stay that let it down. 1) We didn’t get keys to the room until 4.30pm (we arrived at 1.30) -we had a 4month old and a 2 year old who had been awake since 4am and I needed to the room to allow them to sleep and to sterilise bottles etc. reception treated this complaint with a shrug! 2. We paid a substantial amount to upgrade our room (room with a garden). The hotel’s website describes this room as peaceful and quiet. Well, it wasn’t. In fact I fail to see how any room in this hotel could be described as quiet. The kids club was right outside our door (sometimes this went on to 9.30pm!) and the main entertainment,which started at 9,was much too loud (this seems to be common in the area). I’m glad the hotel has such great entertainment but I’m not sure as to why it needed to be as loud as it was. Unfortunately it was nearly always accompanied by screaming babies in adjoining rooms who had been woken from their sleep. 3. The hotel’s website states there are 6 restaurants. In reality there were 2. One buffet was closed and only the chosen few could get a reservation in the speciality restaurants. The Mexican was open for all one evening and it was abysmal (both in service and food). Lunch times were chaotic especially if a dull day. 4. There was a conference on during our stay (another guest told me this was actually for Iberostar management). The buffet during this time was very very busy, too noisy, too many queues and all the delegates were in suits creating a very formal atmosphere. we were treated to an entire day of drilling and hammering at the rooftop pool for an evening event for this group. The party finished after midnight, it was incredibly loud and I felt very sorry for the families in the rooms directly under. Whilst I commend Iberostar for treating its employees to this, it shouldn’t have been at the expense of paying customers especially in a hotel that specifically markets itself towards young families. Overall a lovely stay but I’m not sure I would rush back
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Date of stay: May 2024Trip type: Travelled with family
Room Tip:Supermarket right across the street, hotel will provide a cot, there is a “train” that goes jnto...
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Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 16 May 2024
Dear Deborah, Thank you for sending us your kind and constructive review. We are pleased you were able to take some pleasant memories home with you and we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel, and we would be happy to welcome you back to one of our hotels in the future. Best Regards, Quality Manager Iberostar Selection Albufera Park
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Absolutely superb holiday and brilliant for families, (our daughter was 2 1/2 at the time of our stay). We thoroughly enjoyed our stay, the food and the total relaxation. There are areas for improvement but it feels like they’re on these things. Some issues around booking the restaurants and staffing of the restaurants but overall it was a lovely experience. Credit to the staff as it’s always spotlessly clean. Even the grumpy BBQ chef didn’t put us off! 😅 They could do with a bicycle storage area like most other hotels in Mallorca. I’m sure that’s an easy fix. We would definitely return and book again, highly recommended.
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Date of stay: September 2023Trip type: Travelled with family
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Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 21 Nov 2023
Dear William, We appreciate the time taken to share your experience with us. It is a pleasure to read that your holiday was splendid and we will, of course, relay your helpful observations internally to the relevant departments for their consideration. We hope to have the honour of serving you again soon and thank you for your review. Kind Regards, Quality Manager Iberostar Selection Albufera Park
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We stayed at Iberostar Selection Albufera Park from August 26 to September 5 (family of 3, including a 6-year-old child; room with a separate bedroom). I am familiar with the Iberostar network (previously I vacationed in Iberostar hotels in Tenerife, in Boa Vista).
Entering the hotel lobby for the first time, the wow effect on me was produced by 2 giant decoration birds in the center of the hall and a wonderful aroma inside the room... Cozy, nice, quite spacious room, friendly staff (I would especially like to mention the guys at the reception (Andrei), among the animators I really liked Monika, who led sports classes. We saw a concert with live performances of songs a couple of times (the audience sang along, danced), I really liked the idea of silent disco, movie on the big screen on the roof with a swimming pool.
The hotel does not have a private beach; on some days there were too many people on the beach (we prefer the sea; I never swam in the pool during our entire vacation). The sea is clean, gentle, beautiful, on some days there were waves in the afternoon, but this had its own charm for us (playing in the waves)... There is an inflatable dome in the pool from morning to evening, one of the children’s favorite places; There is a trampoline in the garden, which is also popular with children :-) I went to the gym every day. It is small, perhaps there is not enough general cleaning, but overall, it is quite bearable for maintaining regular physical activity.
As for food: it’s difficult to stay hungry; you can always find something to suit your taste. For breakfast there were 3 types of smoothies (different every day), some were very, very tasty! Fruits for lunch/dinner are usually: bananas, oranges, apples, pears, plums, peaches, nectarines, watermelon, melon, cherries (not every day), strawberries (not every day). We noticed that the quality of food in August and from the first of September was different (in August it was more varied, for example, we had dinner with oysters and other seafood twice; mangoes appeared for lunch/dinner only in August). There is an option to visit a Greek, Mexican, Spanish restaurant. Not a very simple online booking system for these restaurants. I’ll share our impressions of visiting Spanish and Greek restaurants: the atmosphere is nice, the place is cozy, the staff is friendly, the choice of food from the special menu is very limited (the “Greek salad” in the Greek restaurant was a kind of imitation, with one single microscopic piece of feta) (photo of the same one) I attach the salad among other photos below). In general, after dinner in a Spanish and Greek restaurant, we voluntarily canceled our reservation at a Mexican restaurant, since dinner in a “general” restaurant is much more varied and tastier :-)
In general, the holiday was a success, some little things are sometimes found in luxury hotels. There is always something to strive for... We thank the hotel staff and hotel management for the pleasant emotions that we received during our vacation at Iberostar Selection Albufera Park! :-)
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Date of stay: August 2023Trip type: Travelled with family
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This hotel was perfect for a family holiday. It’s situated next to albufera playa hotel, and both hotels are connected so you can use the facilities at both. Albufera park has the kiddie pools with bouncy pillow and slides. Quite a few pools to choose from. Both hotels have a rooftop pool but the one at albufera playa you can bring the kids to use. The views from the rooftop are stunning. The pools are clean and have lots of sunbeds but they do get quite busy during the day. Lots of activities for both kids and adults. Drinks stations by the pool so you can help yourself. Slushies, milkshakes and soft drinks for kids.
Food
The buffet was really nice. Different dishes everyday and all the food was lovely. Nightmare to book reservations at the restaurants because they were all booked up, so decided to give them a miss. BBQs during the day by the pool. Water fountains on every floor to refill water if required.
Area
Fantastic area with lots of supermarkets and shops locally. There is a supermarket directly next to the hotel if you need anything and it also sells lilos and beach stuff. Ten mins from Alcudia where you can goto the market and have a look at the old town.
Beaches
Playa de muro is right on the doorstep of the hotel. Lovely sandy beach, clear waters. Can sometimes be a bit choppy but has free sunbeds. Also has a beach bar you can access. We visited Alcudia beach (10 mins away). We preferred this because it’s near a bay, which meant the waters were very calm and shallow. Great for kids. Sunbeds are €9 for the day.
Rooms
Family rooms are large with bunk beds. The double rooms are quite small… not sure how they say you can fit another bed inside for a child (they say it can fit up to 3 people). Rooms cleaned everyday, fresh towels and also beach towels given to guests everyday by the pool.
Overall, it was a lovely holiday and will definitely come back again!
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 11 July 2024
Dear Naomi, We want first of all for you to know that we are really pleased that you had such a fabulous holiday with us and we want to thank you for sharing your wonderful experience with others. As we work hard on a daily basis to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are obviously flattered by your kind words. Again, we want to express our gratitude for this wonderful feedback and hope to have the honour of serving you again soon. Best Regards, Quality Manager Iberostar Selection Albufera Park
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I always like to travel to different places but this is the first hotel I’d come back to. It has a big territory as it is connected to Albufera Playa, many pools some with slides for kids, beautiful beach, big natural park right next to the hotel for a nice relaxing walk. We were in a premium family room and the best thing the card key is on your bracelet- no stupid cards! The room is nice and spacious. I’d appreciate bed rails on the bunk beds and a child safe gate at the balcony as we were on the 1st floor and there was pool access straight from the terrace. Our cleaning lady was great as she figured out we wanted the beds in the bedroom together and she connected them with one big sheet without being prompted. We enjoyed the food at the main buffet restaurant and didn’t try the a la cart ones - kids are picky eaters. Buffet offered good variety for all the meals and I always was able to find something I really enjoyed. Liked the ice cream cafe. Different activities are offered during the day by the entertainment team. If you have little kids - in the end of October the water in the pools was really cold! There’s a heated indoor pool though. The sea was warmer than pools. Most of the things we didn’t like like cold pools were due to the time we chose to visit and not the fault of the hotel itself.
It is a great hotel for families!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:The supermarket nearby does not carry Pampers diapers but some local brands - they were...
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Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 30 Oct 2023
Dear guest, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Please come back again soon. Kind regards, Quality Manager, Iberostar Selection Albufera Park
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A beautiful stay in the complex, a paradise for children. The beach is large, clear water, you eat well in the different buffets Cons: room a little small for 2 adults and 2 children, lack of storage, you have to get up very early to have a deckchair
Unfortunately, I'm getting a bad Rating because the finale really disappointed us. The day of Check-out, I forgot to turn on the alarm clock, we left in disaster so as not to miss our plane (without checkout, but we had no surcharge). On the way I realized that I had forgotten my small purse containing only cash (about 1500 euro) It was too late to turn around. Having friends living here year round, I thought they could have picked it up. So I called the Iberostar reception to inform them of our Check-out without checkout and forgetting. The receptionist told me that he was alone at the time at the reception, he was waiting for his colleagues to pick up my bag from the trunk, then leave it at the reception for them to pick it up. Arriving at the airport, my husband left to return the car and I checked the luggage with the children. It was too late to record. We had to take another flight later, my husband decided to go back to the hotel since we had time before the flight (1h go + 1h to return) Arriving at the hotel, the bag was at the reception, my husband left with except that several hundred euros were missing We are really disappointed by the dishonesty of the staff who collected the bag that morning. The stay already represents a certain budget, it is shameful to do so We are really disappointed and will not return to the Iberostar chain
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:N’oubliez rien: les supermarchés flambent au niveau des prix: presque 30 eur la creme solaire
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just come back from our first family holiday and am already looking to book again for next year.
My son is 8 years old and is autistic so was a bit nervous taking him abroad for the first time. The holiday couldn't have been any better.
We arrived early 13.00 and the first thing I have to say is the smell when u walk in is so fresh. The reception is big and open and just has a really upmarket feel to it. The room wasn't ready so we put our luggage in the hold got some swimming stuff on and headed straight for the pool, as soon as the room was ready we got a call from reception.
We stayed in room 3301 which is in the reception area. My son stayed in the bedroom which was great as it had no access to a balcony (just a window u could not open. Again this gave us peace of mind he wouldn't escape in the middle of the night.
We ended up sleeping on the sofa bed which was very comfortable. The room was very modern as was the bathroom.
The only downside to the room was at night if kids were in reception crying or shouting it really echoes and u could hear everything in the room. It didn't wake my son up but it woke us up a few times.
Also there is a sensor that detects when u are in the room so if u want charge any devices while u are out it won't work. On a plus note your key card is on your bracelet so means u don't need to worry about forgetting your key
The food and drink was exceptional. Gin was Bombay and the rum was Havana so big thumbs up to that. They have a cocktail list u can choose from but can ask for other stuff that isn't on there. I had a few espresso martinis
Lager is mahou which just takes likes any other generic lager. Nice and refreshing. They do hand out Coronas sometimes near the pool.
We didn't book any restaurants as my son was happy at the buffet.
The highlight for me was the roof top with amazing views and a chilled out vibe.
My son loved the bouncy ball in the pool spent many an hour on there. Also the mat they rolled out in the afternoon u could run along. His favourite night was the Disney frozen show. The night time entertainment was on a bit too late for him though as he struggled to stay awake for them. Lots of brilliant stuff on though
This has definitely been the best hotel I've stayed at with it's location right on the beach the excellent food and drink and the overall cleanliness of the place with amazing staff
We all can't wait to come back and visit again
Thanks Lee
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Don't worry about getting up early for sunbeds there is always some available.
Night time...
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Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 3 July 2024
Dear Lee, We are grateful for your thoughtful and helpful review of our hotel. We are delighted you made some wonderful memories, and we will pass on your observations to our teams for their consideration. We would like to thank you for choosing Iberostar, and we hope to be seeing you again soon. Kindest Regards, Quality Manager, Iberostar Selection Albufera Park
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Cleanest hotel Iv ever visited and food was great. What more could you ask for.
Rooms beautiful and great for families.
Entertainment was entertaining. The kids loved it.
Pools are huge with more the enough space for everyone although the towel placing is annoying. This is not the hotels fault it’s the guests. More variety of pool games would have been good. There’s only so much pool carpet you can take. If you have extra suitcase weight take your inflatables with you as the shops will sting you.
Staff were so helpful I saw them tackling a lot of problems from picky people extremely well.
Supermarkets are only over the road but walk down more the first ones prices are high as they know you will go there.
You have access to all facilities in the hotel next door. The beach is a stone throw which is ideal and the sea is crystal clear.
The only thing I could moan about is the distance from the airport, if you have small children and silly timed flights. I wish it was closer to Palma airport but you have the benefits of it not being so busy.
All in all we have the best most relaxing/ fun filled 2024 holiday!
Thank you so much Albufera park/ playa it was a blast.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Get the bus to explore near towns
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Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 10 June 2024
Dear Victoria, It has been a pleasure to read this excellent review of your recent stay at our hotel, and we appreciate that you took the time to write and share it with us. We like to consider all aspects to create an environment for our guests that fulfils all their wishes to achieve a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude. It is an honour to know that you felt so comfortable with us, and we hope to see you again soon. Kind Regards, Quality Manager, Iberostar Selection Albufera Park
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The hotel is very nice, it’s been renovated recently so the room are very good. We had a family room which was very spacious. The kids club is amazing - Emily, Adriana, and their whole team were fantastic - they are really the best, my daughter had an absolute blast taking part in different activities and shows. Animation team is the best thing about this hotel. The territory is beautiful, the facilities too- the pools, the sky bar - gorgeous and not overly crowded even in July. You might need to wake early to get a lounger. They say it’s not allowed to hog the loungers but it seems everyone does it, there is no way to get a lounger otherwise. The food was very good too, but it was quite disappointing to not be able to book into Greek/spanish restaurants. You can only come to specialized restaurants with prior booking and you can only book once you get a room number. The problem is once you’re actually there, there are no free slots. We were able to only book one dinner in the Mexican restaurant for the last day at 9 pm. This is a common issue judging by the other reviewed so it’s really unclear why the hotel doesn’t do anything about that (eg pre book every guest to try every restaurant once with opt out version). Another downside of this hotel is reception staff. We put our clothes into a bucket in the room when we arrived to take into laundry later. To be clear, the bucket looked like storage and not like a bin - there was a bin in the bathroom already. That bucket full of new expensive clothes was thrown out and we brought it up to reception stuff at once and it took three days to hear back properly and get an apology from manager at the hotel, reception stuff just ignored us mostly and acted like it wasn’t a big deal. For a hotel with this price tag I would expect better customer service for sure. To sum up - if you have kids over four - this is a great choice even if pricey.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 4 Sept 2024
Dear Guest, Thank you for taking the time to provide us with your review. We are thrilled to hear that you had an enjoyable holiday experience at our hotel. However, we are sorry to hear about the situation you mention. Our housekeeping team follows stringent cleaning protocols, and we assure you that our reception and Guest Service teams are at hand to rectify any concerns and will always do their utmost to assist our guests, although we can not take responsibility for items that are not secured in the safe deposit box. We regret any inconvenience caused, and we will relay your comments internally for revision. We would like to thank you again for your review and hope to have the pleasure of welcoming you back in the future. Kind regards, Quality Manager, Iberostar Selection Albufera Park
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This hotel is just great for families. There are small touches everywhere that just make it work. Like a stack of games/blocks in the bar area to keep the little ones busy, lovely swings by the stage area for the littles to play on, trampolines, play areas, the list goes on. The entertainment was great both day and night, the aquamat every day in the main pool was fun. Foam party on the last day. We loved the small touches of having different drinks on offer round the pool/stage each day - Sangria, Pina Colada, Corona beers etc. You could order them yourself at the bar but having a little event makes it feel more fun. The staff were amazing, all very friendly and helpful. There are drink stations in lots of locations and all were kept immaculately clean so no wasps, spillages or sticky mess to deal with. The snacks provided all day were great - ask at the bar for crisps, nuts, ice creams, cookies etc. The buffet food was fine. The beach grill buffet was great with bbq meat every day. We ate at the Greek restaurant and the Beach Grill on two occassions, my husband said the Greek food was the best he had ever had!! The rooftop pool and sky bar are something from a Miami beach club, couldn't believe it was part of our hotel! The rest of the pools were great, all different depths, something for everyone. The room was spacious, clean and comfortable. Great area where the kids beds are to keep them separate. Blackout curtains made sure we all slept well. You really get what you pay for here, it's worth every penny. The place was amazing.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from online experience Iberostar, Owner at Iberostar Selection Albufera Park
Responded 13 Aug 2024
Dear guest, We are so grateful to receive feedback like yours from our valued guests. We truly hope to have the honour of seeing you and your family again in the future. Best Regards, Quality Manager Iberostar Selection Albufera Park
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I think it depends on the ages of the children but we had a family room (2 adults, 2 kids 6&3) which suited us really well. My parents had a double room on the same floor but not next door. The call centre was really helpful when I was booking. Another family we met with older children (7&9ish) chose the garden room where the kids could go outside and play straight from the ground floor.
There are more places to choose from in the Playa de Muro area.
PRICE RANGE
AU$433 - AU$1,052 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar albufera park hotel playa de muro, iberostar playa de muro, iberostar hotel albufera park
FORMERLY KNOWN AS
Iberostar Albufera Park
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
250
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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