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Sheraton Hsinchu Hotel

Hotels.comUSD 165*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Hsinchu Hotel
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485 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

Staff very friendly and attentive, check in was easy and the reception area looks amazing. There is a bakery on the ground floor which cooks amazing bread and cakes for a quick snack or lunch, also serves coffee to go. The room was excellent and a really comfortable bed. Ate here and the Japanese restaurant was amazing, try to sit...

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Helpful?
Thank widowsinwhite
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Thank you for sharing your experience at the Sheraton Hsinchu Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

Taipei, Taiwan
Reviewed 2 weeks ago via mobile

Not too bad but not good as well. In room dining had a delay on one of the dishes, not sure why and the reciepts shown was all in Mandarin which I don't have any idea how to read it. The room, pool and gym is as expected from a 5 star hotel.

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Helpful?
Thank Marlon B
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Mr./Ms., Thank you for taking the time to share your experience about your recent stay at Sheraton Hsinchu Hotel. While it was disappointing to hear that your stay with us fell short of your expectations, please allow us some time to look into this matter further. I have instructed our Manager on Duty team to initiate an investigation at...

Scottsdale, Arizona
Reviewed 3 weeks ago

one of the best sheraton's i've stayed at around the world. The staff were all friendly and helpful and the property is very upscale. The room was large, clean, and in great shape. The restaurants and lounges on site had lots of variety. The hotel is located in the center of Hsinchu close to many restaurants, shopping, and made it...

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Helpful?
Thank mastaple
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thank you for staying with Sheraton Hsinchu Hotel. We appreciate your feedback, and we will keep our amenities and service for every guest. Hope to have you here soon. MarCom

Middletown, Rhode Island
Reviewed 4 weeks ago via mobile

Great food, amazing rooms and about the nicest option around. Price is not cheap but fair. I recommend the breakfast buffet, very nice spread and opens early. The room is very large even though it is a standard king room. I would recommend this hotel. There are some local food options nearby that is worth a walk. Shabu Shabu place...

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Helpful?
Thank JS3Travel
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the Sheraton Hsinchu Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to...

Milano
Reviewed 5 weeks ago via mobile

If you are traveling for business and you give value to quality of the services and facilities, this hotel reaches the top quality. It is near the main business location. Rooms are quiet, well furnished and clean. It has an excellent sport center with a 25m swimming pool. Many restaurants and good breakfast, despite restaurant is very busy in rush...

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Helpful?
Thank Davide A
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thank you for staying with Sheraton Hsinchu Hotel. We appreciate your feedback, and we will keep our amenities and service for every guest. MarCom

Taichung, Taiwan
Reviewed 14 April 2017

If you can read mandarin or just google it, you will see this Fong-Yi Sheraton receives normally not so good reviews among frequent traveler and SPG members in Taiwan. After check in I found the front desk is efficient and helpful, the room is well-maintained and clean,the amenities part is my favorite, nice pool, great sauna room. But for the...

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Helpful?
Thank Curtis50Jackson
新竹豐邑喜來登大飯店, Front Office Manager at Sheraton Hsinchu Hotel, responded to this review

Dear Sir, Warmest greeting from Sheraton Hsinchu Hotel. Thank you for taking time reviewing the stay experience with us through Trip Advisor. First of all, on behalf of the management team, I would like to express my regrets regarding the unstable water temperature issue you’ve encountered. Please rest assured that the related department will pay extra attention to avoid similar...

Reviewed 9 April 2017 via mobile

I can here for an extended weekend with my honey. The room was top notch and the facilities are very very nice and not a bad price either. I was disappointed with the quality of the food. We are a late night dinner downstairs on the first floor- beer noodle soup...should be simple and easy...it was kinda bland. Then we...

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Helpful?
Thank Eric V
新竹豐邑喜來登大飯店, Marcom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Marcom Sheraton Hsinchu Hotel

Halle
Reviewed 18 March 2017 via mobile

This hotel is perfect for business people. Interior of the rooms and the whole hotel is very nice. Rooms are spacious. Very good bar and restaurant with super friendly staff. Breakfast with enormous variety. Pricing is absolutely acceptable. Even the Minibar.

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Helpful?
Thank U8023EIfrankp
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thanks for staying with Sheraton Hsinchu Hotel. We truly welcome every guest like you. It's our pleasure to have you here. Looking forward you come back again. MarCom Sheraton Hsinchu Hotel

Bengaluru, India
Reviewed 16 March 2017

Receive a very warm welcome from hotel staff & checkin was very smooth. Breakfast offers a lot of variety & also suitable for vegetarians. Room is very spacious & bath tub is better than most of the other hotels. Internet speed was good.

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Helpful?
Thank Vinay A
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thank you for staying with Sheraton Hsinchu Hotel. We appreciate your feedback, and we will keep our amenities and service for every guest. We are looking forward to having you here soon. MarCom Sheraton Hsinchu Hotel

Beverly, Massachusetts
Reviewed 14 March 2017

This was my first visit to the Sheraton Hsinchu. It appeared to be a very new property. I was only in the are for 3 days, so I did not have time to do much exploring around the hotel. I can say that the rooms are very large, among the largest non-suite rooms I've ever stayed in. The hotel is...

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Helpful?
Thank Cadillacjay
新竹豐邑喜來登大飯店, MarCom at Sheraton Hsinchu Hotel, responded to this review

Dear Guest, Thank you for staying with Sheraton Hsinchu Hotel. We appreciate your feedback, and we will keep our amenities and service for every guest. Marcom Sheraton Hsinchu Hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Sheraton Hsinchu Hotel

Address: No.265 Section 1, Guangming Sixth Road, Zhubei 302, Taiwan
Region: Taiwan > Zhubei
Price Range: $186 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hsinchu Hotel 4.5*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hsinchu Hotel staff and other travellers.
7 questions
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Salt Lake City, Utah
Edmonton, Canada
1 month ago
Salt Lake City, Utah
1 month ago

See all questions (7)

Questions? Get answers from Sheraton Hsinchu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room with city view on higher floors.”
vinaya22, 15 Mar 2017 | Read review
“Higher level floors cost more even with similar areas as lower level floors.”
tcthepoet, 8 Feb 2017 | Read review
“The rooms hardly have views but who needs a view when you have a comfy bed and excellent tub.”
Gorgeousbella, 10 Sep 2016 | Read review
“Ask for the Club floors”
garyt200, 15 Aug 2016 | Read review
“Does not matter. Each room is excellent.”
UlasYuksel_Tr, 9 Aug 2016 | Read review
5 of 5
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USD 165* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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