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Banyan Tree Ungasan, Bali

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Banyan Tree Ungasan, Bali
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929 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Sydney, Australia
Reviewed 10 November 2016

I like to try hotels for lunch and dinner when I travel and after trying Banyan Tree Koh Samui I wanted to try Bali The hotel entrance or lobby has no wow factor, it's nice but there is just no wow Had lunch in the Bamboo Restaurant and again, simply no wow, I've had better caesar salads elsewhere. Nice hotel...

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Helpful?
Thank 380,800
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear 380800, Warm greetings from Banyan Tree Ungasan. Thank you so much for visiting us and sharing your feedback. As we are constantly striving to improve ourselves, I appreciate your honest comments very much. I will definitely have an internal discussion with the teams on each and every concerns you highlighted as we take guest feedback very seriously and your...

Reviewed 8 November 2016 via mobile

This is probably one of my worst stays ever during my travels. For the price you as a potential customer who is reading this, please reconsider this particular resort at Ungasan. Checked in at 230pm, was brought to a villa... listen to this... air con non functioning, wifi non functioning, wine cooler non functioning, the coup de grace telephones all...

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Helpful?
Thank Shaun C
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Shaun C, Warm greetings from Banyan Tree Ungasan. Thank you very much for taking the time to post your review on Trip Advisor. I am most concerned that you have left with such a negative feeling about our resort and I sincerely regret that we have failed to meet your expectations. Please rest assured that your valuable feedback regarding...

Taipei, Taiwan
Reviewed 4 November 2016

We stayed here for 2 days. The transporation is included in our wedding package. The general service is great. Staff are all kind and polite. However, the pick-up service is terrible. In the begining, they delayed for the pick-up. Actually I think they forget to arrange it untill we made a phone call to remind. When we about to check...

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Helpful?
Thank Tina5959
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Tina5959, Warm greeting from Banyan Tree Ungasan. Thank you so much for staying with us and many thanks for your good comment toward our great service. I would like to thank you also for bringing transportation issue to my attention for which I deeply apology, allow me together with my department concern to look at these areas for further...

uk
Reviewed 2 November 2016

The whole point of being in Bali is to enjoy nature, and this hotel doesn't let you. It's so stupidly big that you're forced to take a golf cart to move around anywhere (and those are so badly designed, you sit facing backwards, which made me feel sick), so you'll generally stay inside your room. The 'rooms' were so stupidly...

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Helpful?
1Thank hoyden666
Reviewed 30 October 2016 via mobile

My wife and I recently visited the hotel for an 8 day stay for our honeymoon and couldn't have asked for more. All of the staff were warm and helpful with nothing ever seeming too much trouble. Everyone we met went the extra mile to ensure our stay was perfect. Our special thanks go to Yudi and Nami who both...

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Helpful?
1Thank Shaun B
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Shaun B, Warm greetings from Banyan Tree Ungasan. First of all, I would like to thank you for post this review on Trip Advisor. I feel so delighted to read that our esteemed guest sharing a detail description of the resort which is very much appreciated as it will be a valuable information for our future guest to decide...

Reviewed 29 October 2016 via mobile

This trip was for three nights on the return leg of a six week tour of Asia. This is a huge and generous hotel with stunning sized rooms, pool and gardens all of which were good if not excellent. However it seemed like a 20 year old hotel in need of attention (it's seven just) The good... Size of the...

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Helpful?
1Thank Ian S
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Ian S, Warm greetings from Banyan Tree Ungasan. Thank you so much for choosing us as your preferred place to spend your holiday. I was delighted to know that you enjoyed so much our stunning villa, and the resort ground as well as our spa service. On the other hand, I greatly appreciate your concerns by sharing several constructive...

Taiwan
Reviewed 27 October 2016

I've been to serveral resorts in Bali, including the Chedi in Ubu and the Bvlgari. The Banyan tree is a 4 star resort compare to the others I've stayed in. The shared pool next to the Bamboo Restaurant was good. However, the food was just average. The villa is typical of what you expected in Bali. Large, with private pool...

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Helpful?
1Thank kuos
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear kuos, Warm greetings from Banyan Tree Ungasan. Thank you for staying with us, we are delighted to know that you enjoyed the wedding as well as the beautiful fireworks. On the other hand, I greatly appreciate your concerns by sharing several constructive points of your recent experience, which I would like to thank you. Please let me emphasize your...

Singapore, Singapore
Reviewed 23 October 2016

Let me start with the positives - with Banyan Tree the expectations are always set a bit high and the resort delivered on all those counts! As returning guests we were greeted by name and told of what had been changed since our last visit. The warm, unobtrusive but ever-helpful staff always managing to strike the right balance between being...

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Helpful?
1Thank Chetan M
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Chetan M, Warm greetings from Banyan Tree Ungasan. Thank you for returning to stay with us. I was so glad to know that you impressed with our warm welcome and amaze with our villa design. Many thanks for your very details and valuable feedback which I believe will help us to maintain our quality and standard. I hope to...

Sydney
Reviewed 14 October 2016

I absolutely love this resort, we travelled with our kids and I couldn't fault it. Pure Luxury and the pool Villas were enormous and stunning with pool access directly from the bedroom. You must do the high tea during your stay

Review collected in partnership with Banyan Tree
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Helpful?
Thank lisamareeg
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear lisamareeg, Warm greetings from Banyan Tree Ungasan Thank you for "loving" our resort and we are so happy to know that you especially the kids enjoyed the luxury stay with us. Many thanks for your recommendation on our High Tea to other traveler. On behalf of our team, we certainly look forward to welcoming you back and to enjoy...

Philadelphia, Pennsylvania
Reviewed 12 October 2016

My husband and I ended our Indonesian honeymoon at this property. We've stayed at other Banyan Trees before and this location met all of our expectations. The staff was lovely - such great service and nice people. The breakfast, included in the room charge, was insane - so much food and complimentary sparkling wine. The staff at Bambu, the main...

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Helpful?
Thank barbiejeep
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear barbiejeep, Warm greetings from Banyan Tree Ungasan Congratulation on your "honeymoon" trip. I was so glad to know that you enjoyed your stay start from great service of our staff down to the perfect villas. Thank you for your valuable feedback for our fine dining "Ju-Ma-Na" which my Food & Beverage Director taken note on that. We look forward...

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Two Bedroom Sanctuary Ocean View Villa (81)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Set high on the cliffs near to the Uluwatu Temple, Banyan Tree Ungasan brings definitive fine cliff top living to the renowned beach island of Bali. An all-pool villa resort located at the southernmost point of Bali, Banyan Tree Ungasan offers one of the best unparalleled views of the Indian Ocean, complete with a level of comfort and privacy synonymous with the Banyan Tree brand. ... more   less 

Additional Information about Banyan Tree Ungasan, Bali

Address: Jl. Melasti | Banjar Kelod, Ungasan 80364, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Ungasan
Price Range: $727 - $1,244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Ungasan, Bali 5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Banyan Tree Ungasan, Bali Hotel Ungasan
Hotel Style:
#1 Romantic Hotel in Ungasan
#1 Spa Hotel in Ungasan
#1 Luxury Hotel in Ungasan
#1 On the Beach Hotel in Ungasan
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Ungasan, Bali staff and other travellers.
11 questions
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Questions? Get answers from Banyan Tree Ungasan, Bali staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to find one in the middle of the resort. Room 205 and 211 for ocean view.”
 of 5 bubbles Hotelranger, 6 Jan 2017 | Read review
“Housekeeping and electrical on/off button aren't quite obvious about its on/off positions so double check the signs outside your villa before you leave or else your room won't be serviced. A/C is not cool enough in the villa that we couldn't sleep well at night (we live in the Middle East and our ACs are much cooler).”
 of 5 bubbles HPoon, 13 Dec 2016 | Read review
“must take the villa”
 of 5 bubbles RezaS38, 28 Nov 2016 | Read review
“Talk to their concierge and they will arrange everything accordingly”
 of 5 bubbles hodongj2016, 14 Nov 2016 | Read review
“Ocean View or Ocean Front villas are the best.”
 of 5 bubbles amitg75, 13 Nov 2016 | Read review
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