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The Westin Siray Bay Resort & Spa Phuket

2,152 reviews
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Traveller (2696)
Room & Suite (896)
Pool & Beach (328)
Overview
  • Excellent48%
  • Very good32%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“prego”(144 reviews)
“splash pool”(73 reviews)
“kids club”(85 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
25 Feb.26 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,152)Write a Review
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Show reviews that mention
All reviewspregosplash poolkids clubseasonal tastesheavenly bedprivate beachsala pool villadiscovery suitebuggy servicegolf cartspg platinumsea viewasian restaurantheavenly spashuttle buspatong beachbeautiful property
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711 - 715 of 1,731 reviews
Reviewed 22 April 2015

Fantastic stay at the Westin! Great staff, clean and comfortable resort, peaceful setting! Would definitely return. SPG Platinum upgrade to Sala Pool Villa. No club room, however choice of 2 breakfast buffets (one with champagne), happy hour drink coupons (2 per night) with appetizers, and...More

1  Thank Ben J
Response from StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa PhuketResponded 24 April 2015

Dear Ben J, Thank you for taking the time to share your experience, I'm pleased to know that you enjoyed our facilities and services during your stayed with us. We look forward to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket...More

Reviewed 20 April 2015 via mobile

The resort is nice, great service, delicious food ( breakfast and diners). Nice pool. However do not count for a good beach here!!! It is in the bay where are rocks, stones and water for my all stay 10 days never became clear (turquoise). Forget...More

Thank Bart G
Response from StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa PhuketResponded 21 April 2015

Dear Bart G, Thank you for providing feedback of your stay with us. I am sorry that you were disappointed with the beach and location of the resort, appreciate you tip about getting around the island. Thank you again for your feedback and I hope...More

Reviewed 19 April 2015

We were looking forward to sating at the Westin Siray however this was short lived. The room looks good from the outset but upon settling in the toilet smelt of stale urine, there were water stains all over the furniture and the air-conditioning was very...More

2  Thank Dash T
Response from StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa PhuketResponded 20 April 2015

Dear Dash T, Thank you for taking the time to give us your feedback. Please, accept our apologies that we did not fulfill your needs nor meet your expectations on this occasion and thank you for informing us of your experience. Rest assured I have...More

Reviewed 19 April 2015

So, we attended here for a wedding being held at the resort but actually stayed before and afterwards so spent approximately 2 weeks here altogether. We really loved our stay. The welcome was lovely, the hotel is airy and the views are spectacular. Every room...More

1  Thank AJRA2013
Response from StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa PhuketResponded 20 April 2015

Dear AJRA2013, I would like to thank you for staying with us and taking the time to provide us your feedback which gives us the opportunity to improve our product and services. Thank you also for your kind words about our spa, kids club and...More

Reviewed 19 April 2015 via mobile

Being a five star hotel from Starwood I had pretty high expectations. Far from being unmet, they were destroyed with a bang. I am still checked into this hotel as I am here for a friends wedding and can't leave the group. Made to wait...More

Thank sumanth bajaj
Response from StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa PhuketResponded 20 April 2015

Dear sumanth bajaj, Thank you for taking time to share your feedback with us. I have noted your comments about the restaurant services, food quality and staff. I am sorry to know that you did not entirely enjoy your experience. I appreciate the time you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 118 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Phuket Town
#2 Luxury Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 118 - USD 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Phuket Town
#2 Luxury Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2696)
Room & Suite (896)
Pool & Beach (328)
Dining (156)
Amenities (61)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
mohamed d
8 January 2018|
Answer
Response from PiyorosNaronglith | Property representative |
Dear mohamed d - Please kindly visit our website for more details, as via this forum, we are restricted to share emails and other data's due to privacy concerns. Be well, Jean Naronglith | General Manager
0
Votes
mohamed d
6 January 2018|
Answer
Response from PiyorosNaronglith | Property representative |
Dear mohamed d, Thanks again for reaching out - the hotel is situated only 15-20 minutes away (depending on traffic) to Phuket Town, where guests can find themselves indulging in Sino-Portugese style houses, authentic... More
1
Vote
mohamed d
5 January 2018|
Answer
Response from PiyorosNaronglith | Property representative |
Hi mohamed d, The private pools are offered at our Villa products only. We do also offer rooms with pool access, this is however a shared pool, normally this is shared between 3-4 rooms, dependant on the location of the... More
1
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Room Tips
"The rooms by the Prego pool are the best for looking out at the bay. The whole resort is on a hillside and..."
Read review
"All rooms have sea & city views over the bay."
Read review
"Get the shared access infinity plunge pool. You may never want to leave the room."
Read review
"If you have mobility issues ask for room closer to bottom of hill."
Read review
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