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The Westin Siray Bay Resort & Spa Phuket

Booking.comUSD 96*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Westin Siray Bay Resort & Spa Phuket
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1,895 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Siray Bay Resort & Spa Phuket
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Showing 1,533: English reviews
Reviewed 13 October 2014 via mobile

We have stayed in this resort for 5 days 4 nights, it was a very nice resorts for family. They have 3 pools, and very nice sun set view from our room. We loved the 5 days in the resort, enjoying the pool with my hubby and gal. The service of the staff is good and efficient. Thank you

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Helpful?
Thank hweepin n
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear hweepin_n, Thank you for your lovely comments. I am delighted that you and your family had a great time staying with and we look forward to seeing you again soon. Be well, Janet McNab General Manager

Singapore
Reviewed 12 October 2014 via mobile

Upon receiving our initial feedback, our second stay at the Westin Siray Bay was purely heaven! If not for the weather, it could almost be compared to that. We were given their indulge suite which had views of the alcove where the property sits perched amongst hills. Open the windows and you have your private lounge and sun deck beds...

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Helpful?
Thank derekang1980
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear derekang1980, Thank you for providing a review about your second visit. I am pleased to hear that you and your friends had an enjoyable, relaxing time staying with us. Thank you for your great comments on our suite, buggy service, our team members, transportation and breakfast quality. It is much appreciated by the team and we are glad to...

Sydney, Australia
Reviewed 12 October 2014

Stayed as an SPG gold member. On an overall level, while the hotel provides for stunning view and nice facilities in general, the service was just appalling and absolutely do not stand up to the standards of a Westin. Room - Booked a 2 bed-room villa, with a private plunge pool and roof top terrace. Room was well appointed but...

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Helpful?
Thank kevinyhli
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear kevinyhli, Thank you for taking your time to review our resort. It is regrettable that your stay with us did not meet the expectation. One of the major purposes of online review is to highlight the areas for improvement. We have shared your valuable feedback in regard to our Front Desk associates, water in the bath tub, the birthday...

Melbourne Australia
Reviewed 12 October 2014

So many of the reviews I read were completely unfounded. There was a slight mix-up with our room when we arrived (due to an unscheduled night in Singapore) however, it was quickly rectified and from then, there were no issues - nothing to complain about and everything to enjoy. Tucked away on the other side of the "big hill" from...

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Helpful?
1Thank Sharon H
Norwich, United Kingdom
Reviewed 12 October 2014

When we think about our travels in Thailand, this hotel is the one we remember the most and the one we'd like to come back to. The staff we all so lovely, helpful and accommodating. The room was very spacious with a balcony, bathtub and huge bed! The views were also incredible. This hotel felt a bit out of the...

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Helpful?
Thank Triple_El
Auckland Region, New Zealand
Reviewed 11 October 2014

The location of this superb hotel on the eastern side of Phuket provides a peaceful respite from the faster paced and more touristy area around Patong. Wonderful restaurants on property and a spa that shouldn't be missed. Plenty of options for swimming with a variety of pools, a private beach and many rooms with private plunge pools. Roomes are spread...

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Helpful?
Thank Bevis6
Reviewed 10 October 2014 via mobile

Amazing hotel, great food , brilliant service and wonderful views The rooms are luxury , we had a plunge pool in our balcony which was perfect Peaceful area to relax day and night away from the town centre Will definitely return next time we are in Thailand

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Helpful?
1Thank Bony100
Singapore, Singapore
Reviewed 7 October 2014

Far away from all the action at Patong is The Westin Siray Bay. It is great to visit with friends, couples and family. There are 3 different pools that suit different purposes. I loved the Prego pool as there were no kids!

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Helpful?
Thank Sharing_the_world
Singapore, Singapore
Reviewed 5 October 2014

We return to Westin SIray Bay for the 3rd time to end our 12 nights stay in Thailand after our not so pleasant experience at Le Meridien Khao Lak, we took the transfer from LMKL and its roughly around 2hrs15min car journey. I can really say the Westin Experience Host really know how to take good care of guest, we...

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Helpful?
2Thank Dae89
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear D_O_89, Thank you for choosing to stay with us at The Westin Siray Bay Resort & Spa, Phuket. I am glad to read your positive feedback about our associates. I will certainly pass your comments onto Masami and Alex, our Westin Experience Manager. It is also great to hear that you enjoyed our Discovery suite. In regard to the...

Singapore, Singapore
Reviewed 5 October 2014 via mobile

It was a 45 mins journey from the Phuket airport to the Westin. As it was raining, we were greeted by leakages near the entrance. The establishment looked fine from the outside but the leakages tells me that it is perhaps in need of a major overhaul. The baggage assistant, a petite size gal, was swift and warm in her...

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Helpful?
Thank Kenji0710
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Kenji0710, Thank you for taking your time to provide a review about your recent stay. I am sorry to hear of your experience and sincerely apologize for the arrangement of your birthday. Your great feedback is much appreciated and we have shared your comments about the dining experience at EEST and breakfast, as well as the cushions around the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Price Range: $119 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
Reservation Options:
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Thailand
Hotel Style:
#1 Luxury Hotel in Phuket Town
#1 Spa Hotel in Phuket Town
#3 Family Hotel in Phuket Town
#3 Romantic Hotel in Phuket Town
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Siray Bay Resort & Spa Phuket staff and other travellers.
43 questions
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Questions? Get answers from The Westin Siray Bay Resort & Spa Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear to have stunning views”
Maxonion, 25 Apr 2017 | Read review
“Try and get higher up as you get a better view of the sea.”
philliph46, 24 Apr 2017 | Read review
“Try and go with a room that has a sea view”
Toits, 11 Apr 2017 | Read review
“All rooms overview the bay”
  • View from the room
  • View from the room
CeciliaDanino, 11 Apr 2017 | Read review
“Sea view... the higher you are, the better will the view be”
travel_enthusiast2, 27 Mar 2017 | Read review
5 of 5
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USD 96* /night
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Prices are for 1 room, 2 adults
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