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Chanalai Hillside Resort, Karon Beach, Phuket

10 Patak Road, Soi 24, Karon Beach, Karon, Phuket 83100 Thailand
Traveller (1523)
Panorama of the Deluxe Pool Access Room at the Chanalai Hillside Resort
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Chanalai Hillside Resort
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View prices for your travel dates

AU$54
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#7 of 156 hotels in Karon
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Located just a 5-minute walk from Karon Beach is the Chanalai Hillside Resort. It features an outdoor swimming pool, a kid's pool and another rooftop pool that features stunning views of the beach and Andaman Sea. The cozy rooms come with orthopedic mattresses and an almost black-out curtain to ensure a good night's sleep. Amenities found in the rooms include a flat-screen TV, complimentary bottles of drinking water and a safety deposit box. The private bathrooms are fitted with a hot/cold rain shower and free toiletries. Selected room types also come with a deep soaking bathtub and direct access to the outdoor pool. The all-day dining Hillside Restuarant serves a buffet breakfast and stays open for lunch and dinner serving traditional Thai and international delights. For refreshments and drinks, head over to the 2 pool bars for Happy Hours and enjoy a barbecue night. Room service is also available from 06:30 - 23:00 hrs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children's television networks
Kids pool
Airport transportation
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Highchairs available
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
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Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, Thai
Hotel links
Special Price:30% off room rate

Location

10 Patak Road, Soi 24, Karon Beach, Karon, Phuket 83100 Thailand
Name/address in local language
2,142Reviews82Q+A81Room tips

Reviews
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Detailed Reviews
bancha t wrote a review July 2023
1 contribution2 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Went to Chanalai hotel to visit my friend who came for holiday in Phuket. Hotel at the karon beach area ,far from beach about 10 min walk.Went to have breakfast with friend in the morning.Break fast more choice and staff was good service.Front office staff have a nice smile and so kind.Thanks for Cindy ,Betty and Bell for good hospitality service.Would like to recommend to all all friend when they come yo visit Phuket.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chanalai Hillside, General Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 13 July 2023
Dear takaminek, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Hillside Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Sincerely yours, Saichol Inthawong
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Colainred wrote a review Jan 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
The location is quite relaxing and a nice walking distance to the lake and beach. Hotel has a nice set.up of amenities, very simple but excellent. Our rooms was cleaned everyday and staff always asks if we get the complimentary amenities everyday. Staff are very well mannered and polite. Always smiling and attentive to our needs also helps us booked our tour. Breakfast is worth the price you paid for in a good sense. We will definitely come back.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 5 Jan 2020
Dear Colainred, Thank you for taking a moment to write with us a review here on TripAdvisor. It's been our great pleasure having you here and we are glad to read your positive comment. Your compliments will be forwarded to the whole Team. Thank you and we look forward to welcome you here again in the future. Yours, Saichol Intawong
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Laura B wrote a review Feb 2020
12 contributions26 helpful votes
5.0 of 5 bubbles
Staff are very friendly and super helpful. General manager and housekeeping manager were available and most welcoming, One felt confident that they would address any concerns. Room was spacious,clean and comfortable. Pools were great with comfortable lounge chairs. Breakfast very good. About 5 min walk to the amazing Karon beach...one of best in Thailand. Close to plenty of restaurants,bars,massages etc
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 8 Mar 2020
Dear Laura B, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Hillside Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Yours, Saichol Intawong
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Hayley wrote a review Jan 2020
London, United Kingdom11 contributions16 helpful votes
2.0 of 5 bubbles
When we arrived at 7.30pm on 3rd January and checked in, we were given a twin room instead of a double room. When we went back downstairs to reception and asked to be moved to a double room, they said they were fully booked and nothing they could do. We had to wait 30mins whilst housekeeping pushed the twin beds together.
Unhappy with this solution as we had booked the room months ago, they said they could move us to a double room the following day. As we had a trip booked from 6.30am - 5pm the following day, they could only complete this request if we did not unpack our bags and left everything ready for them to move rooms at noon.
With only 3 nights in total at the hotel, this was highly inconvenient for us and we were uncomfortable leaving all our valuables such as passports outside the safe and unattended with our bags and therefore felt the only option was to remain in the twin room.
The service was not up to standard for a 4* hotel, expecting a simple apology to be enough. The room has ants everywhere, the bed is like sleeping on a hard floor, the bathroom is old and unhygienic and the room was conjoining to another room. The toilet drains made the room smell. There’s no pictures of the bathroom for a reason.
You also have to request for your room to be cleaned every morning at reception, between certain times. Not a rule I’m familiar with at a 4* hotel.
Overall, we have not received the room or service we have paid for and it has generated a lot of stress during our holiday.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 16 Jan 2020
Dear K2929HZhayleyd, Thank you for sharing your feedback and I’m sorry to read your experience didn’t meet your expectations. We regret that some of these factors had inconvenienced you during your stay and thus made it less memorable than was expected. You will be glad to know that we have addressed these issues with the respective Departments and that there will be improvements in the areas you had mentioned. Yours, Saichol Intawong
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Ayana K wrote a review Mar 2020
1 contribution2 helpful votes
4.0 of 5 bubbles
Hotel located in very quite place, it is plus - if you are looking for silence. There are pharmacy and shop next to the hotel, working until 23.00 - after, you need to go far away. The beach is in 15 minutes walk. Front Office is perfect, whenever you will call them, they will help you 24/7. Room service works very good. Breakfast is similar everyday, it was quite poor for 4* hotel. There are 3 pools: 1 for adults, 1 for kids and 1 on the rooftop, water is very clean, temperature is comfortable for adults, but not for kids. I like, that they clean it asap and cheking ph and ch everyday. House keeping's work depends on shift, somedays was perfect, somedays terrible.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 8 Mar 2020
Dear Ayana K, Lots of thanks for choosing to stay with us on this trip to Karon. We're happy you enjoyed our location, the room nice, Room service. We're very grateful for your recommendation and hope to welcome you back, should you travel to Karon again. Yours, Saichol Intawong
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Susan Gay wrote a review Jan 2020
3 contributions6 helpful votes
5.0 of 5 bubbles
This hotel is a real haven from the bustling central Karon located a short walk away. We enjoyed going to where all the action was, but loved coming 'home' to this peaceful hotel. The room we had was a delux with a pool view, very spacious with a lovely bathroom. Our room was serviced every day without fail with 2 bottles of water supplied. On arrival a lovely fruit platter was in our room. The pool is large, inviting and very clean. The rooftop pool is wonderful for watching the sun set with the one you love! The staff were always professional, approachable and gracious. I had some issues with my phone and return flight and they were only too happy to help me. We dined at 'Sweet and Sour' a number of times located a short walk down the hill - lovely atmosphere, great food and music and very reasonably priced (around $30 AUD for a 3 course meal for 2. We did two tours booked through Jessie at the hotel and got a discount, so really no need to do it downtown. She was very friendly and efficient. The breakfasts were good - loved getting our freshly made omelettes from our lovely lady! Only thing we would suggest is that fresh fruit juice would be nice to have and also a better variety of pastries. We highly recommened this hotel! It was my first time to Thailand ( my partner has been there several times). So happy he introduced me to this beautiful place full of smiles!
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Choose a room facing the pool on a high floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 16 Jan 2020
Dear Lavenderdays, We sincerely appreciate your positive feedback regarding your visit. Thank you very much for your five-star review. I will certainly pass along your kind words to my team. Please visit us again soon. We'd love to have you back for another comfortable stay at Chanalai Hillside resort. Yours, Saichol Intawong
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Mat M wrote a review Mar 2020
6 contributions6 helpful votes
5.0 of 5 bubbles
My wife and I checked in at Chanalai on March the 8th and left on March 30th, hence We had planty of time to appreciate the staff, the services and the location.
The entire staff, with no exemption, are very dedicated people trying to meet every single need which a guest might have. I would like to personally thank Dao, at the front desk, who helped us multiple times. The hotel is very clean and well maintained.
The location couldn't be better. One can easily reach the beach walking but of course a rental scooter would be best. See you soon I hope :-)
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 2 Apr 2020
Dear marinmatteo, Thank you for the great review! We are so honored by your feedback and appreciate the recommendation. We do have a great team here so thank you for the acknowledgement. I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon! Yours, Saichol Intawong
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3boysforme wrote a review Jan 2020
1 contribution3 helpful votes
5.0 of 5 bubbles
We have been to Phuket for the past two years and it must be one of the nicest hotel you can find around, we rented a scooter nearby for the entire stay and always feel good with the hotel location. Staff are very friendly and even suggested us to hang out in the pool when we checked out and waited for our ride back to the airport, even gave us towels and offered us the shower room so we can change before going, for us that was amazing. Small things matter! Cheers
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 5 Jan 2020
Dear 3boysforme1, Thank you for taking the time to provide this feedback with us. We are glad you enjoyed your stay and experience. We look forward to seeing you again soon! Yours, Saichol Intawong
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Wes W wrote a review Jan 2020
5 contributions10 helpful votes
3.0 of 5 bubbles
We enjoyed our stay. It was a short walk to town and the beach. Not our favorite place in Thailand
Not sure about the load rating of the elevator but five people do not fit and it will not work. Make sure they do not over charge on the mini bar for items not used
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Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chanalai Hillside, General Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 13 July 2023
Dear Wes W, I appreciate your feedback this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Your comments will be shared with our team, and it's through comments such as yours that we're able to improve. Thanks again for your time. Sincerely yours, Saichol Inthawong
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Departure56 wrote a review Jan 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
It is located on a hill, 8-10 minuted by the small town. Very friendly and helpful staff! The rooms were clean and spacious. Breakfast and dinner at the restaurant are convenient and tasty. A good choice and great value of money.
Definitely a four star*
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ChanalaiHillside, Manager at Chanalai Hillside Resort, Karon Beach, Phuket
Responded 13 Jan 2020
Dear Departuredue, Many thanks for your nice review, I'm glad to read you have a pleasant stay with us. We look forward to welcoming you again, should your travels take you back to Phuket. Yours, Saichol Intawong
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1LisanJeff1 asked a question Jan 2024
Penang Island, Malaysia31 contributions23 helpful votes
Could someone give a better idea of the breakfast buffet menu. Tia
Answer from HM
Phuket, Thailand
Our breakfast buffet features an extensive American Buffet Breakfast, Complemented by variety of coffee options including cappuccino, Latte, Americano and Espresso. Additionally , we offer an egg station, a selection of fruits, Salads, Assorted bread and a dedicated corner for juices.
F.B asked a question Dec 2023
London, United Kingdom2 contributions1 helpful vote
Is there parking at the hotel?
Answer from HM
Phuket, Thailand
Yes, there is a hotel parking lot free of charge next to the hotel building.
Answer from HM
Phuket, Thailand
Dear Belfast, Thank you for your message . Please be inform that we just re-opened Chanalai Hillside in July 2023. However as we can't provide email via the message as per term and condition of TA. Kindly check the email address or contacting number via hotel website. Best regards,
Colleen M asked a question Oct 2019
Cape Town Central, South Africa48 contributions22 helpful votes
Does your hotel provide a free shuttle to Patong area on a daily bases if yes what are the times ?
Answer from ChanalaiHillside
Phuket, Thailand
Dear Colleen M, Thank you for your message, unfortunately the hotel has not provided the shuttle bus service from hotel -Patong. Guests can take a taxi, it costs about 400TH/way to Patong, kindly contact to the Front Desk staff for any assistance, please. Regards, Nittaya
Tay T wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Good"
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Artur wrote a tip Mar 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"If you have issued with difficult to sleep , you can use an earplug. Booked the Deluxe room with condenser unit was not at the balcony."
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Alexxy wrote a tip Mar 2024
3 contributions4 helpful votes
5.0 of 5 bubbles
"Book the room with pool view."
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AniJ wrote a tip Feb 2024
2 contributions
5.0 of 5 bubbles
"Deluxe room and Pool access room comes with pool view."
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LenaFedo wrote a tip Feb 2024
2 contributions
3.0 of 5 bubbles
"The staff at the reception does not speak English well - was difficult sometimes to explain or ask questions "
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Not the right property for you?
There are more places to choose from in the Karon area.
PRICE RANGE
AU$40 - AU$107 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Tropical Karon Resort
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
211
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CHANALAI HILLSIDE RESORT, KARON BEACH, PHUKET (AU$39): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Chanalai Hillside Resort, Karon Beach, Phuket
Which popular attractions are close to Chanalai Hillside Resort, Karon Beach, Phuket?
Nearby attractions include Sam Boutique Tailors Phuket (0.2 km), Nordic Fashion (0.4 km), and Alex Fashion House (0.2 km).
What are some of the property amenities at Chanalai Hillside Resort, Karon Beach, Phuket?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Chanalai Hillside Resort, Karon Beach, Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chanalai Hillside Resort, Karon Beach, Phuket?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Chanalai Hillside Resort, Karon Beach, Phuket?
Yes, free parking is available to guests.
What are some restaurants close to Chanalai Hillside Resort, Karon Beach, Phuket?
Conveniently located restaurants include Sabaijai Cafe, Saneha Restaurant & Bar, and Two Chefs - Karon Beach.
Are there opportunities to exercise at Chanalai Hillside Resort, Karon Beach, Phuket?
Yes, guests have access to a pool during their stay.
Does Chanalai Hillside Resort, Karon Beach, Phuket have airport transportation?
Yes, Chanalai Hillside Resort, Karon Beach, Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Chanalai Hillside Resort, Karon Beach, Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Chanalai Hillside Resort, Karon Beach, Phuket offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Chanalai Hillside Resort, Karon Beach, Phuket?
The staff speaks multiple languages, including English and Thai.
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