Holiday Inn Resort Phuket Karon Beach, an IHG Hotel
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Holiday Inn Resort Phuket Karon Beach, an IHG Hotel

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Room & Suite (372)
Novotel Phuket Karon Beach Resort & Spa
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About

4.0
#55 of 157 hotels in Karon
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
No description for the hotel available
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Taxi service
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Green
Trendy
Languages Spoken
English, Russian, Chinese, German and 2 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

568 Patak Road, Karon, Phuket 83110 Thailand
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Phuket Intl Airport
28.8 km
See all flights
1,980Review208Q+A100Room tips

Reviews
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Detailed Reviews
Chay S wrote a review June 2023
United Kingdom2 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
The staff here are fantastic and we got great service . Thank you Amanda from the Siam adventure desk helped us arrange great days out and our taxis to airport wish we booked more day can’t wait to come back again :-)
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Destination Resort Karon Beach Team, Guest Services / Front Office at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel
Responded 23 June 2023
Dear Chays, Thank you for this fantastic rating and review.Amanda is so thrilled that she has contribute to make your stay a memorable one.You make her day. Come back again soon. Kind regards Destination resort Karon beach team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roxanne wrote a review Jan 2020
Melbourne, Australia3 contributions7 helpful votes
5.0 of 5 bubbles
We really loved our stay at Novotel Karon. We spent so much time at the pools. The pools are well maintained and we had the option of 2 different pools (and a 3rd pool for children only which also looked so nice for children). The room was very comfortable, we highly recommend staying in the rooms on the higher floors with the balcony. We really enjoyed the fact that we could lounge at the pool and press a button on this thing at the table to call for service. We ordered food and drinks by the pool many times and it was really yum. We kept going from between the hotel pool and the beach. The beach is a very short walk infront of the hotel which was so convenient, we could easily go back and forth between the pool and beach which was great. It was a 10 min drive to patong area too so when we felt like going into the busy areas it was convenient. But highly recommend Karon area if you want to stay in a more peaceful place with GORGEOUS beach water, which is clear and beautiful but not too far from the busy patong areas as well.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
singitraveller wrote a review Jan 2020
Singapore, Singapore103 contributions87 helpful votes
5.0 of 5 bubbles
We had a wonderful stay in this Novotel resort. The hotel is relatively big and we liked the spacious room.

Room: clean and modern, bed was comfortable. Kids blankets looked a bit used but were clean. Amenities are good and they go the extra mile for the kids, nice! Laundry is very cheap, for 20 pieces you pay 700 or 800 (vs other hotels that's great)

Food: Good breakfast with plenty options, restaurant is good as well and prices seem fair. Room service with many options.

Pool: Water could be cleaner, but no concern for kids. They have an extra pump for cleaning. Pool is big and our kids loved the water slide.

Beach: Nice beach but it's a walk, hotel is not beachfront!

Staff: Always friendly and management came to say hi.

Overall, recommended but book a family room or the family suite, that's really a good room!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SimandMila wrote a review Feb 2020
Sydney, Australia4 contributions4 helpful votes
3.0 of 5 bubbles
Have had a stay at this resort February 2020. It’s been a great hotel for our family and 1 other family. Great family rooms, great kids pool, great service. Unfortunately room was extremely noisy from the outside busy road and also a lot of movement in the upstairs room. Biggest disappointment was the kids club. It was half shut for renovations for half the trip and a majority of the activities were an additional cost. The cost for Cupcake making was 199++ bt. For 3 kids that is approx aud$40. That is just for a 1 hour activity. Times this by 2-3 activities per day over an 8 night stay and that really adds up. The hotel was kind enough to include some of these paid activities on one day however the kids weren’t too keen to keep visiting the kids club without the additional paid activities.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khoi007 wrote a review Feb 2020
Paris, France35 contributions49 helpful votes
4.0 of 5 bubbles
We spent 10 nights with 2 Kids in fun family suite. The suite has a balcony with garden view unfortunately the entrance door is overlooking a building field but at the moment there are no noises. Inside the suite is well furnished with games for the kids and a king size bed for the parents as well as a huge bathroom with tub and shower. Everyday the hotel supplies 4 bottles of water for free. There are 3 pools very nice. The sun beds of the main pool are often reserved by towels guests from the morning which is the case of any hotel all over the world. But the pool is so big that you can swim alone. There is a great singer that comes few evenings at the bar to spent a great moment. Food is good but a bit expensive. The breakfast buffet has a good variety of meals but the room is too small at some hours. Anyway all the staff is very smiling and listening to any of your requests. Palmmy and Paula are so professional as well as the manager Benjamin, we thank them for their customer approach and service. This was a wonderful time in Novotel Karon beach
Read more
Date of stay: February 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Suite 512 with private bathtub and terrace is great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tasneem P wrote a review Jan 2020
25 contributions18 helpful votes
5.0 of 5 bubbles
Probably the best place in Phuket, Karon beach is quiet and clean and close enough to Patong. The hotel is stunning with an amazing breakfast, excellent value for money.

We stayed in the pool suite,

I would have preferred more privacy however that was due to the way the hotel was designed.

We did not like that on the way to our hotel room the vents from the kitchen produced a very nauseating smell and bathroom due to having no shower door got really messy very quickly.

There was a free shuttle service to Patong which is no longer operating and is now charging 400 bhat and for 5 km it was really ridiculous.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sash wrote a review Mar 2020
Melbourne, Australia5 contributions3 helpful votes
+1
1.0 of 5 bubbles
We arrived on 28th of feb 2020 and the kids pool slide didn't work for first 6 days of our stay, the main pool was good at the first day and after that was green for 7 days and closed on the end,we upgrade for plunge pool $640 becouse the the pool was green,the second pool was starting to get green and kids slide didn't work and a bit shallow .pool bar charge 400 baht thats 20 AUS for bannana smoothy.we have to complain and refund. Every thing is expensive in the hotel (not many people eat there)....Aircon turning off during night but they said thats becouse we left the slidind door open but that wasn't the case, the plunge pool is bad,the tiles are sharp (missing grout) and not level so be careful. Rooms? You have to ask for toilet paper every time we needed.
The list goes on but read the other comments. ..they are %100 corect.
Don't waist the money here, in 3 star hotel we had better experience.
Read more
Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard H wrote a review Mar 2023
Perth, Australia32 contributions17 helpful votes
2.0 of 5 bubbles
Rooms were good and clean
Food and drink at the hotel are very expensive by Thailand standard and the pools are dirty .
We were a party of 20 staying out of which 10 became sick with influenza.
Our room was cleaned ok but others in our group had to chase every day to get their rooms cleaned .
Location is at the very edge of town next to a very busy road no shops near by and it’s a walk to the town at least 15 min. Beach is close by but you have cross the very busy road to get there . The hotel has put someone on to stop the traffic but you can still be waiting for some time before getting across .
This was not a cheap hotel I would have expected better admittedly I did no research as it was booked by others in our group . I came away feeling ripped off
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Edge of Town Busy road No permanent parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Destination Resort Karon Beach Team, Guest Services / Front Office at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel
Responded 19 Mar 2023
Dear Richard Thank you for the review and have take note of your comments.As per Thailand regulation,all our prices are subject to 10% Sc and 7% Tax and we have to comply.We apology for the pool and please be reassure that we are currently refurbishing the property. Kind regards Destination resort Karon beach team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jame24 wrote a review Feb 2022
Australia31 contributions18 helpful votes
5.0 of 5 bubbles
It was a real breath of fresh air staying at Novotel Karon, as an Accor Plus Gold member I was actually quite impressed. The place itself has beautiful facilities with 3 pools, a kids slide and activities room with games and PlayStations and engaging craft activities. Our room was spacious and very comfortable.

Though the thing that stood out the most was the staff and their approach, they had only reopened in the last few months after being closed for the best part of 2 years. They couldn’t have been more helpful and stuck the right balance between friendly and present and allowing us to enjoy our stay. Sandra the manager was brilliant she assisted me above and beyond with even having someone come to the hotel for a physio session I required.

I highly recommend this hotel and their staff to ensure you have a great stay in the region!
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thanawat Tunyawatsakul, Guest Services / Front Office at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel
Responded 23 July 2022
Hi James24, Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at our resort at Karon Beach Phuket. We’d be happy to serve you again with the same awesomeness next time you visit Phuket at Karon Beach.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teet R wrote a review Dec 2021
1 contribution
1.0 of 5 bubbles
We booked the most expensive suite for two weeks, including the New Year’s Eve. The hotel was full of very noisy, constantly dunk Russians who yelled and shouted every night until early morning hours, making it very difficult to sleep. The hotel clearly focuses on this type of customers.

The staff barely understood English and was not aware of the promotions offered at the hotel website,.Every day we had to argue about the terms of the packages we had booked, and prove that we were entitled to receive the services by producing various vouchers and documents. It usually took 3 persons to communicate with. The staff was generally nice, but they simply did not know about the promotions the management or the marketing department had invented.

The conclusion is that if loud and noisy Russians are not your thing then probably this is not the best option for a family vacation.
Read more
Date of stay: December 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Ask to be located far away from Guests from Russia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Destination A
Uddevalla, Sweden1,290 contribution329 helpful votes
Try Hotels com or Agoda ,i was there in december and it was then open
impossible50 asked a question Jan 2020
Sydney, Australia733 contributions175 helpful votes
What is the cost of the buffet breakfast and is there any advantage to purchasing it ahead of arrival?
Answer from laguida
Sydney456 contributions163 helpful votes
When I called with this question I was quoted 475 THB daily per person inclusive of taxes. Kids are free with paying adults. However, when there in person I was given a better rate to pre-purchase breakfasts at a cost of 260 THB per person. There may not be any advantage of purchasing it ahead of arrival. To be honest I didn't think their breakfasts were that good and if you agree you'll be stuck with it. Might be worth trying once and then if you're happy go ahead and pre-purchase the rest.
E F asked a question Jan 2020
United Kingdom12 contributions5 helpful votes
Does the hotel provide sun loungers on the beach?
Answer from laguida
Sydney456 contributions163 helpful votes
No they don't. The beach is about a 5min walk from the hotel. Just a heads up that there is no shade on the beach.
Answer from laguida
Sydney456 contributions163 helpful votes
We didn't get the drinks package however they do have happy hours every day and other deals. When I stayed last month they had an offer where if you prepay set amounts onto your bill you get 1000 Baht (AU$50) credit per 4000 Baht (AU$200) spent. It may be worth checking if that offer is still running. You can use that credit on anything in the resort (no external tours/transport though). There's also an incentive where if you forfeit your daily room servicing they give you 200 Baht (AU$10) credit per day to spend in the resort facilities.
kerry h wrote a tip Apr 2024
Albany, Australia167 contributions51 helpful votes
5.0 of 5 bubbles
"The only thing about this hotel the pools were hot. We had a pool access room which was absolutely beautiful."
Read full review
Gaynor wrote a tip Mar 2024
Frinton-On-Sea, United Kingdom23 contributions3 helpful votes
5.0 of 5 bubbles
"There’s a road between the hotel and beach, but a member of staff is there with a flag to take "
Read full review
Dennis Ninic Nilsson wrote a tip Jan 2024
Helsingborg, Sweden1 contribution
1.0 of 5 bubbles
"Do not book, they will threaten to cancel if you do not pay more!"
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charliemc242 wrote a tip Jan 2024
Sydney, Australia21 contributions24 helpful votes
1.0 of 5 bubbles
"Avoid staying here"
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Aisha K wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"More options at the breakfast. When you take a shower the water collects around"
Read full review
Not the right property for you?
There are more places to choose from in the Karon area.
PRICE RANGE
AU$104 - AU$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
talay karon beach phuket hotel karon, ramada hotel karon beach phuket, ramada phuket, phuket ramada
FORMERLY KNOWN AS
Novotel Phuket Karon Beach Resort & Spa
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
224
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN RESORT PHUKET KARON BEACH, AN IHG HOTEL (AU$107): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Holiday Inn Resort Phuket Karon Beach, an IHG Hotel
Which popular attractions are close to Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Nearby attractions include Sam Boutique Tailors Phuket (0.2 km), Alex Fashion House (0.4 km), and Karon Beach (0.4 km).
What are some of the property amenities at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Conveniently located restaurants include Sabaijai Cafe, Saneha Restaurant & Bar, and Coast Beach Club & Bistro Phuket.
Are there opportunities to exercise at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Holiday Inn Resort Phuket Karon Beach, an IHG Hotel have airport transportation?
Yes, Holiday Inn Resort Phuket Karon Beach, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Resort Phuket Karon Beach, an IHG Hotel?
The staff speaks multiple languages, including English, German, Russian, Chinese, Thai, and Indonesian.
Does Holiday Inn Resort Phuket Karon Beach, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
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