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Hilton Phuket Arcadia Resort & Spa

Orbitz.comUSD 113*
View Deal
#32 of 132 Hotels in Karon
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 133*
USD 113*
USD 130*
USD 133*
USD 113*
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Hilton Phuket Arcadia Resort & Spa
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3,070 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Phuket Arcadia Resort & Spa
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Showing 2,067: English reviews
yellowknife
Reviewed 17 May 2014

This was a great hotel. The service was great. After a small mix-up at check in the hotel staff were very accommodating and compensated us greatly without even asking. The breakfast was great. Great location. I would recommend Karon beach over Kata or any surrounding area. I found the hotel a bit expensive compared to others around it but was...

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Helpful?
1Thank KBreeno
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear guest Many thanks for writing a review and in particular for your kind remarks about our great service and breakfast. I was sorry to hear of your small mix up at check in, though these things can and do occur, but was very gratified to learn that my team dealt with it properly at the time as the team...

Reviewed 12 May 2014 via mobile

The hotel is made on a good and big area. As we had rent a jeep, it was a bit tricky to find, but we really liked the place. Shame the beach near it isn't as happening as near by Patong. The hotel itself was quite comfortable, staff at the reception were friendly and rooms were decent as well. We...

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Helpful?
Thank Threefingered
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I was happy to read that you enjoyed your stay and delighted that you found the staff to be warm and friendly as this is something that we pride ourselves on. I quite agree that the beach at the hotel is not as 'happening' as Patong and if...

Mumbai
Reviewed 12 May 2014 via mobile

I simply loved it . Great hotel , great service , amazing location and huge ... I was travelling with my wife and small child (3 yrs) . We were quite particular that child is well fed . The hotel took extra care and offered us kids meal with out bacon and ham ( as we do not eat pork...

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Helpful?
Thank vkvasudev
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest Many thanks for your comments on the hotel. I was delighted to read that you and your family had a good stay with us. The various pools that the hotel has on offer are designed to suit the needs of all our guest both young and old, and also the young at heart of course. We also try...

Johannesburg, South Africa
Reviewed 12 May 2014 via mobile

I stayed here with my new husband recently on our honeymoon for 4 nights. Location wise, its great. Situated in Karon Beach, its away from the hustle and bustle, but not so far away that we couldn't enjoy the Phuket atmosphere. For honeymooners I would recommend Karon Beach as its just the right amount of quiet. The resort itself its...

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Helpful?
Thank Smaug_11
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest Firstly may I congratulate you both on your recent wedding and wish you both every success and happiness together. I am glad you had a relaxing and enjoyable time at our hotel. Probably what you needed after the stress of a wedding. Thankfully the hotel is located in a quieter part of the island and is therefore great...

Antwerpen
Reviewed 11 May 2014

We booked a five night stay at the Hilton Phuket Arcadia Resort & Spa. This Hilton has a lot of cons and a few pro's, but the overall rating can not be more than Average. 1. CHECKING IN As 5y Diamond members from Hilton we wanted to be sure to have a good room, so we did not book the...

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Helpful?
1Thank SenJAntwerpen
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear guest Many thanks for taking the time to write a detailed review following your recent stay at the hotel. I wish to assure you that the general manager (me) has indeed read your review and taken note of the points you raise. I must confess to being new to the position so your comments are extremely helpful to me...

Melb, Australia
Reviewed 9 May 2014

We stayed, as a couple, at the Hilton Arcadia resort, to mix it up in Phuket, being our 8th time to the Kata Beach area... we like to stay at a different hotel each time we come to Phuket to mix it up,, but we like to be near the beach, easy walking distance to the shops, have clean and...

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Helpful?
Thank Noodlesam
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear guest Many thanks for taking your time to write such a constructive and informative review following your recent stay at the hotel. I was sorry to read that it took until the end of your stay for you to realise that we have three pools. This is all the more so because we do in fact have five! I...

Beijing, China
Reviewed 9 May 2014

I arrived Phuket on May.1, and first hotel is Hilton. Hilton has very beautiful garden, comfortable room, delicious breakfast and 4 swimming pool. Your service was really good, prepared Welcome flowers for us, thank you very much. If I go to Phuket later, I think I will select Hilton again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lina W
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear guest I was delighted to read that you had a good experience at our hotel on your trip to Thailand and we look forward to welcoming you back should you choose to return to Phuket. Kind regards David

Burnley
Reviewed 8 May 2014

This hotel is excellent for families and couples, with 5 pools extensive gardens, quiet location across from the beach but within 10mins walk to shops and restaurants. Whilst we were there there were 1500 guests and you would not know it, never a problem with pool beds, service and cleanlyness. Rooms are spacious, beds are kingsize with firmness and soft...

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Helpful?
Thank GordonSonia
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear guest Many thanks for taking the time to write a review following your recent stay. It is always nice to read feedback from guest who have visited us several times such as you and it shows we are clearly getting it right. Hopefully it will not be too long before we can welcome you back for your fourth visit....

Dubai
Reviewed 7 May 2014

One of the largest hotels in Phuket, Hilton Arcadia boast few pools and the beach is just across the road. It is a 5 star hotel but not a premium 5 star. The hotel is huge and has good amount of convention and groups check in/out. The check in/check out procedure can take time. The rooms are fairly good with...

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Helpful?
1Thank ManojGagwani
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Guest Many thanks for taking the time to post a review. I was very happy to read that you had a good stay and must agree with your comments. The hotel is indeed very large being surrounded by 75 acres of pools, lakes and gardens and over time these grounds have flourished and grown up so that rooms that...

London
Reviewed 5 May 2014

I was a bit worried about this hotel after seeing all the reviews but I have to be honest I don't know where they stayed as this hotel is amazing. As a frequent traveller around the world this has to be one of the best hotels we have stayed at. We stayed in the lotus wing, the rooms are big...

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Helpful?
Thank OnHols5
David P, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear guest Many thanks for writing a review following your recent stay at the hotel. I am very happy to hear that you had a good time enjoying our pools and spa and the golden sands of the beach. I appreciate that the lobby can sometimes be a little warm due to the relatively high humidity of the tropics but...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $120 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Orbitz, Hotwire, Travelocity, Booking.com, Expedia, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Hotel Karon
Hilton Phuket Arcadia Resort And Spa
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#14 Top resorts Hotel in Karon
#17 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#22 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor seaview, we were D993”
gunsiriw, 25 May 2017 | Read review
“Get a room with a sea view”
jperezgomez, 23 May 2017 | Read review
“Room with the Ocean View is amazing. Love waking up every morning with that view.”
qtp2t2015, 20 May 2017 | Read review
“Junior Suite / Sea View / High Floor / Lotus Wing”
adrianlopez828, 18 May 2017 | Read review
“Beach front are good BUT be careful Hilton has no idea what beach front actually means”
cjsamuels1, 17 May 2017 | Read review
5 of 5
Orbitz.com
USD 113* /night
View Deal
HiltonUSD 130
Hotels.comUSD 113
HotelQuicklyUSD 133
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Prices are for 1 room, 2 adults
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