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Hilton Phuket Arcadia Resort & Spa

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#33 of 132 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phuket Arcadia Resort & Spa
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3,006 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
Reviewed 2 days ago NEW

Our stay at the Hilton Arcadia was amazing. We upgraded to a Deluxe Hilton Suite which is huge. Everything you need is included in the suite even two bottles of water per day each. This is very handy as you can't drink tap water here. Coffee and different teas are also available. The air-con is very welcoming when entering the...

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Helpful?
Thank traceylunn68
isle of wight
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

This is a fabulous resort, the grounds are like no other I seen in the Karon/Patong area. And was nice to take a walk round the different lagoons and greens. The breakfast buffet was fabulous and so much to choose from never went hungry. The pools were great and could always find a space around the pool nearest to us....

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Helpful?
1Thank gemiow
About Hotel's Favourite Review
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear gemiow, Thank you very much for taking the time to write your detailed and gracious review about the “Nice resort” experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I was very delighted to read your comments about your recent stay and glad that you found our hotel ‘This is a fabulous resort, the...

Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

If you're looking for a simple roof over your head with nice views in Phuket, then this is your place. If you're looking for quality or for some luxury, then please do yourself a favor and look elsewhere. We arrived via the hotel and walked up to an unoccupied agent at the reception- well he was unoccupied with guests, but...

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1Thank SFOtoDXB
Reviewed 2 days ago NEW

We stayed at the Hilton on a family holiday. We loved the location of the hotel; it was away from the hustle and bustle but still within walking distance to bars, shops, restaurants etc. As always the staff were beautiful and treated us exceptionally well. Overall we had a great experience and we would recommend this hotel to anyone looking...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tazler
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEWvia mobile

I really wanted to like this hotel. The resort's ground is huge and beautiful, with nice landscaping. However, things don't fare so well once you are in the room. The rooms are in need of refurbishment as it looks like from 20 years ago, maybe because of the initial quality, the furnitures are still standing well. The worst part is...

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Helpful?
Thank JKLoke
Auckland, New Zealand
Reviewed 4 days ago NEW

This is great hotel as long as you don't enter your room. Outside the room you will experience wonderful grounds many swimming pools, gardens and great views. Staff is humble and nice. I have to mention the names of Lucky in Front office, Pookpik ( breakfast host ) and Supapron ( housekeeping ). These ladies are assets for this Property....

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Helpful?
Thank ParvezSinghSidhu
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear ParvezSinghSidhu, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. It is disappointing to know that many aspects of your stay were not up to your expectation. Please accept our sincere apology for the pest issues. We continually review our...

Bengaluru, India
Reviewed 4 days ago NEW

A wonderful lavishly spread resort which is very near to Karon Beach. I had stayed here for my wife's birthday. I had opted for a room facing Andaman Sea View. The room was excellent with all the five star amenities. The living room was spacious, bathroom was also spacious & had a big bath tub. The ground area & public...

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Helpful?
Thank kspkpakki
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear kspkpakki, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. We are indeed disappointing to know that some aspects of your stay fell below your expectations. Please accept our sincere apology for the inconvenience your family experienced from Hotel’s staff...

Cardiff, United Kingdom
Reviewed 5 days ago NEWvia mobile

Another well set up hotel on Amdaman pearl sea. A lot of pools to choose from, nice shady areas and a water slide for the kids. Location is right in front of Karon beach. Service was up to our standard. Well keep gardens, staff were very helpful when we needed some minor medical help. We had a good deal and...

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Helpful?
Thank dararat2016
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear dararat2016, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. We are proud to be selected for your family vacation and it is a great honour to welcome you again on your company convention. I am very happy to hear...

Seabeck, Washington
Reviewed 5 days ago NEW

Booked on Line via Hilton website and received a rate for our entire stay. We checked in on line prior to arrival choose our room from the available list. When we arrived our rate was recalculated and ended up paying 15,000THB (~ $434.00 USD) more than the original price quoted on line. I did not keep the email I received...

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1Thank Dan R
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Dan R, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I was disappointed to read of your stay experience, but thank you for your candid thoughts. I would ; if your schedule permits, like to discuss your stay experience...

London, United Kingdom
Reviewed 5 days ago NEW

Quality large hotel complex opposite quiet area of Karon beach. ( 1 road to cross ) . some aspects of room are a bot dated but can live with this. Hotel is good standard and grounds and public areas kept very clean. Went in April 2017. Excellent weather. walking distance to both ends of Karon beach ,

Review collected in partnership with Hilton Hotels & Resorts
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1Thank jasbir b
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Jasbir b, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I am very happy to hear that you have enjoyed your stay and was satisfied with the service and facilities provided by us. Your feedback on fantastic service delivered...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $76 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton EMEA, Booking.com, Hotwire, Despegar.com, Expedia, Travelocity, Hotels.com, Agoda, TripOnline SA and HotelQuickly so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#14 Top resorts Hotel in Karon
#17 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#22 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#30 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
75 questions
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a suite”
traceylunn68, 24 Apr 2017 | Read review
“For best view of Sea go for Andaman Suite, You can easily access the pool & Karon beach is just walking distance.”
kspkpakki, 22 Apr 2017 | Read review
“9th floor provide peak a boo view of the Ocean even though we had a Garden View Room”
  • 9th floor Garden View Suite
636DanR, 21 Apr 2017 | Read review
“Great location efficient check in!”
belgneth, 19 Apr 2017 | Read review
“It looks like the club room is better than the main room.Considering the perspectives, the noise, the nationality of the guests.”
bongkwank2017, 13 Apr 2017 | Read review
5 of 5