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Centara Grand Beach Resort Phuket

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#14 of 132 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Centara Grand Beach Resort Phuket
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2,463 Reviews from our TripAdvisor Community

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Showing 2,043: English reviews
Liverpool
Reviewed 28 August 2015

My husband and I have just returned from our honeymoon in this hotel and we are already pining to go back! We had a wonderful two weeks in this hotel and in Phuket itself. So many positives about this hotel: First of all the extremely friendly staff, they work so hard and always said hello to us and greeted us...

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Helpful?
1Thank Liverpoolgal19
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Liverpoolgal19, Thank you for choosing to stay at Centara Grand Beach Resort Phuket and for taking the time to share a review of your stay. It is a great delight to read that you enjoyed your stay and that O looked well after you around the adult pool. We will be looking forward to welcoming you back. Kind regards,...

Reviewed 27 August 2015 via mobile

Beautiful hotel with an outstanding night manager Mr Toh. Made our stay with this hotel perfect and ensured there was nothing lacking in our stay at this beautiful resort. 10/10 stay. Modern hotel even the normal rooms are furnished to a high standard but the 2 bed villa was AMAZING. Definitely would visit again.

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Helpful?
1Thank Ehtazaz A
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Ehtazaz A, Thank you for sharing a review of your holiday experience at Centara Grand Beach Resort Phuket. It is a great pleasure to read that your stay at our resort was an enjoyable experience and that Toh looked well after you during your time with us. The team and I would love to have the opportunity to welcome...

Reviewed 27 August 2015 via mobile

We stayed at the resort from 20th August for 5nights. We was booked in rooms 222 and 224. We asked if we could pay extra and upgrade and we was offered the option to upgrade to the Villa 903 by the night manager Mr.To. He provided excellent customer service putting the customer needs first. Nice hotel with excellent service. Mr.To...

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Helpful?
Thank Mannybt
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Mannybt, Thank you for sharing a review of your stay. We are delighted to read your kind comments about To, our Night Manager. Hopefully we can welcome you back soon. Safe travels, Martin

Perth, Australia
Reviewed 25 August 2015 via mobile

Great hotel, very family orientated. Staff friendly and helpful. Great breakfast but long wait if you want a table for larger groups. The resort is huge, pools lovely. Shuttles leave at 2.30 and 5.30 heading into Patong. Nothing happens at the resort after 10pm. The beach was closed due to rough weather/tides. Lovely but a bit out of the way...

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Helpful?
Thank Heather T
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Heather T, Thank you for providing a review of your stay with us. It is good to know that you found our resort great for families and that staff were friendly and helpful. Kind regards, Martin

Reviewed 24 August 2015

Great resort and amenities. Staff were very professional and courteous. The rooms were amazing and comfortable The only gripe i have was the super expensive costs of transportation from the resort to the airport. It was 1,800 baht. Also the traveling from the resort to Patong Beach for the night time fun was also ridiculously priced for a 10 minute...

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Helpful?
Thank Alvin N
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Alvin N, Thank you for providing a review of your stay. We are pleased to hear that you had a pleasant stay. I am glad you found staff to be professional and courteous and that you liked the room. We also note your feedback on the airport transportation. Hopefully we will have the chance to welcome you back at...

Newcastle, New South Wales, Australia
Reviewed 24 August 2015

We had a bit of issue on arrival as we book 2 double beds in the Lagoon area and were told they up graded us.When we arrive at 11pm the room only had king size bed and this was not appropriate for mother and 6 ft 19 year old son.They did offer us a trundle bed witch was only designed...

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Helpful?
Thank Kylie H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Kylie H, Thank you for providing a review of your stay. We are pleased to read that your stay was an enjoyable experience. Hopefully we will have the pleasure of welcoming you back. Kind regards, Martin

Melbourne, Australia
Reviewed 24 August 2015

We spent 6 days here with 2 kids (4 & 6). The pool/water slides are amazing, kids club great, rooms also great. Close enough to enjoy Karon without being in town. Beach is nice. If you have kids, recommend getting a room close to the pool for easy access.

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Thank Sauladvisor
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Sauladvisor, Thank you for choosing to stay at Centara Grand Beach Resort Phuket and for taking the time to share your vacation experience. It is delight to read that you had a pleasant time with us. We hope to have the opportunity to welcome you back soon. Safe travels, Martin

Reviewed 23 August 2015 via mobile

We have just returned to New Zealand after an 8 night stay at the Centara Grand. Reading some mixed reviews ahead of our stay I was a little worried about what to expect, however I could not say a bad thing about our stay. We had a small hiccup on checkin with our room but this was resolved quickly and...

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Helpful?
3Thank Lucy J
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Furhan1, Thank you for taking the time to share your holiday experience. It is great delight to read your kind comments about your experience and about our staff. Thank you for your nice and thorough feedback. We will be looking forward to welcoming you back. Warm regards, Martin

Manchester, UK
Reviewed 21 August 2015

We had a very nice 5 night stay at this lovely hotel. The staff are friendly and helpful. The ocean facing room is spacious enough for 2 adults and 2 children (aged 9 & 6 years). There is a good selection of pools for all ages and the lazy river, water slides, diving area and whirlpools kept the kids occupied...

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Helpful?
Thank Furhan1
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Furhan1, Thank for sharing a nice review of your stay. We are delighted to read that our staff were friendly and helpful and that you enjoyed the pool facilities and the breakfast. Hopefully we can welcome you back in the near future. Warm regards, Martin

Glasgow, United Kingdom
Reviewed 20 August 2015

We based our choice on this one for its location on a beach and being a family friendly resort. We had a few issues during our visit, which I quickly add , where resolved once reported. We arrived around 930 pm , in the middle of a terrible storm. Took about 45 mins from the airport. Check in was pleasant...

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5Thank r0ss14
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear r0ss14, Thank you for your thorough feedback on your stay. We appreciate your kind comments about Dee from reception. I have shared your comments with the team and we will use your feedback to improve where we can. Hopefully we will be welcoming you back soon. Best wishes, Martin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $181 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#7 Spa Hotel in Karon
#7 On the Beach Hotel in Karon
#13 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Phuket staff and other travellers.
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Questions? Get answers from Centara Grand Beach Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club access rooms are 100% worth it.”
 of 5 bubbles 191bradt, 25 Mar 2017 | Read review
“room on lower floor and near the adult pool”
 of 5 bubbles tidyd, 9 Mar 2017 | Read review
“great location”
 of 5 bubbles P1467ZEmartinl, 6 Mar 2017 | Read review
“Some rooms have private splash pools- great for honeymooners/ couples”
 of 5 bubbles egupta88, 1 Mar 2017 | Read review
“all rooms have nice views”
 of 5 bubbles jacobj285, 28 Feb 2017 | Read review
5 of 5