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Centara Grand Beach Resort Phuket

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#14 of 131 Hotels in Karon
Certificate of Excellence
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Centara Grand Beach Resort Phuket
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2,393 Reviews from our TripAdvisor Community

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Showing 2,004: English reviews
Reviewed 15 September 2015

Arrived at this hotel after they sent the wrong transport to pick us up at airport and we should have known then that this hotel was not for us!!! We had been on a 16 day trip around the Far East, having stayed in some excellent hotels and were looking forward to relaxing in luxury at this '5 star' hotel!!!!...

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Helpful?
4Thank Karen S
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Karen S, Thank you for your feedback. It was indeed sad to note that our resort did not meet your needs and requirements and that you decided to check out immediately after arriving at our resort. We are sorry that the type of car that picked you up at the airport was not the type you had asked for....

Melbourne, Australia
Reviewed 15 September 2015

We have stayed here twice now in two years. It is difficult to fault this resort. For couples or family, this has everything available on site. It is the only one that has actual beach frontage without having to cross a road etc. The staff were amazing and friendly. While it is a little more expensive than the hotels, you...

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2Thank Alistairw1
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Alistairw1, Greetings from Centara Grand Beach Resort Phuket! Thank you for choosing our resort as your holiday destination and for taking the time to share your holiday experience. It is great to have returning guests and to read that you enjoy our facilities and Karon, the local town. We will be looking forward to welcoming you back for a...

Adelaide, Australia
Reviewed 15 September 2015

We stayed in the Royal Villa, AMAZING!! Very spoilt. 3x kids (5,6 and 8 y.o.) Dining, gym, kids club etc we could not fault. Lazy pool and diving platform were magical. Staff were quiet but very kind. Easy walk to small markets. And easy 10minute ride to Patong. James Bond Island tour was much better than the Phi Phi Island...

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Helpful?
Thank wiltoban
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee wiltoban, Thank you for sharing a review of your holiday here on TripAdvisor. I am glad you enjoyed your time at our resort and the royal villa experience. We also appreciate your comments about the cooking class. Hopefully we can welcome you back soon. Warm regards, Martin

Airmont, New York
Reviewed 13 September 2015 via mobile

Our visit was actually August 2013 but i couldnt ho back that far. Some of the best views I've had from my room while on vacation. The room was great. Wish we could have done more at the beach. There were triple red flags our whole stay and the water gets deep pretty quickly. Pool area was great. Definitely an...

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Helpful?
Thank SP1_1971
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear SP1_1971, Thank you for providing a review of your stay. It is nice to hear that you enjoyed your time at our resort. We hope to have the opportunity to welcome you back soon. Kind regards, Martin

Singapore, Singapore
Reviewed 13 September 2015 via mobile

It is a 5 star hotel. Hence we have the expectation for a 5 star hotel. First of all, we requested for 2 rooms but the 2nd room was not ready, hence we need to wait for our room. It might not have bothered us as much as the wait is about 30 to 45min- less than an hr. However,...

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4Thank Jasmine G
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Jasmine G, Thank you for sharing your opinion about our hotel. We note your feedback and are sorry to hear about the guestroom experience highlighted in your review and the inconvenience this may have caused for you and your family. It is sad to note that this had such a major impact on your rating of our resort. It...

London, United Kingdom
Reviewed 11 September 2015

Stayed here for 2 nights. Getting in - cost around THB950 by taxi with meter plus surcharges Check in was weird - booked a Luxury Pool Suite with ocean view but was upgraded to 1 Bedroom Pool Villa with tree view. Wasnt too happy about it was main reason as what reservation team told me while I made the booking...

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5Thank LLLC777
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Cccccl, Thank you for sharing your review. We are sorry to note your feedback on our employees. Your comments will be shared with the management of the departments concerned for their immediate assessment and follow ups. We do hope to have the opportunity to welcome you at one of our properties again in the future. Safe travels, Martin

Adelaide, Australia
Reviewed 10 September 2015

You must book one of the top floor corner rooms... they are to die for, love this hotel! I had an amazing stay here, the staff were so attentive, the extensive breakfast's were incredible especially the freshly made waffles... don't miss out :)

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2Thank SassynSavvy
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear SassynSavvy, Thank you for taking the time to share your comments here on TripAdvisor. It is a great pleasure to hear that you liked our resort and had an amazing stay. We hope to have the chance to welcome you back soon. Warm regards, Martin

Coventry, United Kingdom
Reviewed 9 September 2015 via mobile

We arrived on 2nd september 2015 me and my partner booked a deluxe room with plunge pool for 6 nights. All in all the room was OK but most definitely not up to 5 star standards. The also demanded a 12000 baht deposit for the entire stay which is a total RIP OFF!! DO NOT PAY WITH CARD As they...

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12Thank chan_stan
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear chan_stan, First of all I would like to stress that all feedback we receive from our guests are taken on board and is utilized to further improve the experience. We aim to provide all guests with positive holiday experiences and are sincerely sorry to hear that you did not enjoy your stay. It is nice to hear when our...

Hasharon, Israel
Reviewed 8 September 2015

we were here with our 2 small children (6,3) on Aug 2015. The hotel is very nice. the grounds are lovely. the service is amazing. we had a nice room. the breakfast is large and varied with food for the picky children as well. the pools are awesome. we had a lovely time!

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1Thank Naamap1
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Naamap1, Greetings from Centara Grand Beach Resort Phuket. Thank you for sharing a review of your stay at our resort. We are very pleased to note that you and your family had a pleasant holiday experience. We hope to have the opportunity to welcome you back soon. Warm regards, Martin

Melbourne, Australia
Reviewed 8 September 2015 via mobile

After much reviewing, friends & travel agent recommendations we booked our Phuket holiday. Upon arrival after a later flight, we got greeted with happiness and ease. My husband requested a building change, to be nearer the family pool, done without a problem. We collapsed and slept after being driven by golf cart across the grounds and to our building. The...

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Helpful?
3Thank mel_broadley
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee mel_broadley, Thank you for sharing a review here on TripAdvisor. We are delighted that your stay here at Centara Grand Beach Resort Phuket was an enjoyable experience and that our team took good care of you during your time with us. Hopefully we can welcome you back soon. Kind regards, Martin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $165 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#7 Spa Hotel in Karon
#7 On the Beach Hotel in Karon
#13 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Phuket staff and other travellers.
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Questions? Get answers from Centara Grand Beach Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front line rooms 942”
 of 5 bubbles n0rney, 17 Feb 2017 | Read review
“rooms on the fourth floor have amazing views, but since being closer to the main dining houses can be a bit noisy at times”
 of 5 bubbles avomaki, 16 Feb 2017 | Read review
“its better to choose rooms with Jacuzzi”
 of 5 bubbles 603hadih, 6 Feb 2017 | Read review
“Best views building 9 and 1. Higher floors, better views”
 of 5 bubbles Pekkakorhonen, 22 Jan 2017 | Read review
“Rms in bld 1/2 quieter overlook the Adult Pool. Pool rooms all on ground floors and deluxe rooms higher level, more open and lighter.”
 of 5 bubbles Jenni068, 19 Jan 2017 | Read review
5 of 5