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Sabyinyo Silverback Lodge

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Sabyinyo Silverback Lodge
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337 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Vancouver, Canada
Reviewed 9 April 2016

Our group of six thoroughly enjoyed staying at Sabyinyo for two nights! The staff and manager, Alisa, made us feel comfortable and welcome right from the start. Alisa gave as excellent advice about the gorilla trek (hire a porter!); we took it and it made our experience all the better. She also recommended going on a village walk with Musanze...

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1Thank Tasha808
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear Tasha808, Thank you very much for reviewing the lodge. It was great fun having you all to stay with us! I am delighted that you enjoyed yourselves. The village walk is a highlight for many of our guests, we cant recommend it enough! Please do come and visit us again one day. Alisa

West Coast
Reviewed 27 March 2016

One of things most frustrating to property management is when a guest promises to write a TA review and then forgets or lets it slide too long. So I hope I'm not too late! Sabyinyo has the best "problem" a property could hope for...virtually 100% "inelastic demand." From my university days, I recall this suggests that demand from buyers for...

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Thank WestCoastDriver7
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear WestCoastDriver7, Its never too late for a TripAdvisor! Thank you so much for taking what must have been quite a bit of time to review us, we are most grateful to you. I am personally very touched to read your comments about my commitment to the job. Both myself and my partner Thor (who was on leave while you...

Portland, Oregon
Reviewed 22 March 2016

We visited the lodge February 2016. All the reviews are still current. The lodge located on a eucalyptus grove hillside offers a quiet respite to digest the amazing experience of trekking with Gorillas. The staff, indeed offers service you will never forget, you'll find when you return to your room, a fire is lit, your shoes are cleaned and ready...

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Thank curly2400chester
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear curly2400chester, Thank you very much for your kind words. It was lovely having you to stay and we thank you for choosing to stay with us. A trip to visit the mountain gorillas, along with flights, transport and accommodation is pricey indeed, but for many it really is a once in a lifetime experience, and we hope that others,...

Reykjavik, Iceland
Reviewed 14 March 2016 via mobile

Stop agonizing about the price and come. Staff anticipates your needs: lemonade on arrival, bar man finds your favorite drink, tons of security and kindness. Michael, the manager tells you the details of gorilla trekking without overwhelming you. They wake you up, bring you coffee, help you put gators on for what hike and Pack you a snack. After I...

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Thank Jean M
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear Jean M, Thank you for taking the time to review the lodge, we really do appreciate it! I am very happy to hear that Mike, our wonderful relief manager, and the rest of the team looked after you so well. Thank you for choosing to stay at Sabyinyo. Alisa- Manager

Rowayton CT
Reviewed 8 March 2016

So not only is the experience of seeing the mountain gorillas up close and personal totally incredible, emotional, and life changing, but the Sabyinyo Silver Back Lodge is the perfect backdrop for the experience. The service is ridiculous. You are greeted every time you come back to the lodge with hot wet cloths, drinks, and people taking off your shoes...

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Thank sailgirle
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear sailgirle, What a wonderful review of our lodge and staff!! Thank you so much. Clement is an asset to our team of 60 staff, always on hand to help. He will be delighted to hear that you found him ''amazing''! We have a great team of chefs who are well used to all different kinds of dietary requirements and...

Calgary
Reviewed 7 March 2016

Accomodations were comfortable, roomy, relaxed and private. All meals were 5 star and the staff were so helpful! Of course the trek to visit the Mountain Gorillas was the highlight and the Sabyinyou Lodge was like an oasis after a 5 1/2 hour trek. Everything is looked after. An amazing adventure! Thanks Alisa, Thor and all the caring staff!

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Thank Kelownagolfers
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear Kelownagolfers, Thank you very much for posting a review about our lodge. We are delighted to hear that you enjoyed your stay with us and hope to welcome you back here in the future. Kind regards, Alisa

Winchester, Massachusetts
Reviewed 5 March 2016

I just returned from spending 3 nights at the Sabinyo, from which I did two separate day hikes to visit the mountain gorillas. The lodge was everything that I could have expected. The entire staff (porters, wait staff, reception, security) was extremely helpful and friendly, but not overbearing.. The individual cabins are bright and clean with large fireplaces. They have...

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Thank C Hunter B
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear Hunter B, Thank you so much for reviewing the lodge. Most appreciated by all of us here! We really enjoyed having you to stay and especially going for the bike ride through surrounding area, you did so well at this altitude! Thank you for commenting on so many different aspects of the lodge from the staff to the cottages....

Playa Coronado, Panama
Reviewed 25 February 2016

We stayed for 2 nights to visit Mountain Gorillas and Golden Monkeys. The staff was always nearby ready to help but not pushy. For example, when we went to dinner our cabin attendant turned down our bed (including placing the hot water bottles) and started a fire in the fireplace and then when the guard (there are animals in the...

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1Thank Gregory K
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear Gregory K, Thank you for your nice review of the lodge. Its a pleasure to hear that you enjoyed your stay with us and that the staff were attentive to your needs. Thank you for choosing to stay at Sabyinyo, Kind regards, Alisa.

Luanda, Angola
Reviewed 22 February 2016

We've just returned from Sabinyo and had an amazing experience. The property is set high up and the views are just beautiful. The cottages are very nice and clean and the staff ensures you have anything you need. There were six of us in our party and we had one that was a vegetarian, and they ensured she had the...

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1Thank RBEL
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear RBEL, Thank you very much for this review- We are glad to hear that you all enjoyed the service, food and accommodations. We hope that you will be back one day to visit us again. All the best, Alisa

Toronto, Canada
Reviewed 18 February 2016

The eight of us on a Micato Safari arrived here at dusk, just in time for the brisk uphill walk to the lodge and a sunset over the mountains that seemed photo-shopped from Heaven. Everything about the lodge screamed authenticity: from the deft touch of the managers, Elisa and Thor, and the staff who undid your hiking boots at the...

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3Thank Bob R
Musiara, Manager at Sabyinyo Silverback Lodge, responded to this review

Dear Bob R, Thanks so much for your review! We really enjoyed meeting all of you and are pleased to hear that you enjoyed your stay at Sabyinyo so much. Please come and visit us again one day! All the best, Alisa, Thor & team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Sabyinyo Silverback Lodge is located in the foothills of the Virunga Volcanoes. Situated close to the gates of the Parc des Volcans National, it is the perfect base for Gorilla trekking. This is a community lodge, it was built and is operated by Governors Camp but is owned by the local community trust that use revenue generated from the lodge to drive socio-economic projects. Eight cottages provide wonderful views of the surrounding countryside and volcanoes. ... more   less 

Additional Information about Sabyinyo Silverback Lodge

Address: Adjacent To Parc National des Volcans, Kinigi, Rwanda
Region: Rwanda > Northern Province > Musanze District > Kinigi
Hotel Class:4.5 star — Sabyinyo Silverback Lodge 4.5*
Number of rooms: 8
Also Known As:
Sabyinyo Silverback Hotel Ruhengeri
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Questions & Answers

Here's what travellers have asked, with answers from Sabyinyo Silverback Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“be open minded.”
 of 5 bubbles 181andrewk, 28 Jan 2017 | Read review
“Suite 1 is far and high away from the lobby/dining area. Bring a flashlight!”
 of 5 bubbles 443pvl, 10 Jan 2017 | Read review
“Room S2. Best fireplace and close to the main lodge”
 of 5 bubbles AneelaK_12, 22 Dec 2016 | Read review
“They are separate rooms offered at the lodge.”
 of 5 bubbles 307meyerc, 17 Dec 2016 | Read review
“From what I heard, all the rooms are amazing.”
  • The hot water bottle to make the bed extra cozy and warm.
  • My room. I can just close my eyes and dream about this to fall asleep.
 of 5 bubbles 134march, 4 Dec 2016 | Read review
5 of 5