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Chanalai Garden Resort

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971 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Frankfurt, Germany
Reviewed 17 August 2016 via mobile

When we arrived the service stuff was every friendly and in they take care for a clean environment in the hotel. The breakfast is very varied. Unfortunately we had for two days no hot water. And after the second request to change this at the next day they repair it. WiFi was working quite well.

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Helpful?
4Thank Nina G
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Nina G, Greetings from Chanalai Garden Resort! Thank you for your comments and for sharing your experience with others. Kindly accept my sincere apologies about the inconvenience caused to you. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look forward to welcoming...

Harpenden, United Kingdom
Reviewed 15 August 2016

We found this hotel while in Kata and fell in love with it. The staff were incredible and made all the difference. They even upgraded us into rooms that had stunning views across the swimming pool and then the beach. The beach itself is only about 60 seconds walk from the hotel reception. We could not find fault with this...

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2Thank Jason B
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Jason B, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We...

Batemans Bay, Australia
Reviewed 14 August 2016

Stayed 3 weeks. Large room with king bed, large balcony with ocean/island views. Daily service - if needed. Breakfast good. Staff very friendly. Commend Kimberly and Mina. Pools very good and clean. Good value for money spent.

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Helpful?
Thank Herbert M
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Herbert M, Greetings from Chanalai Garden Resort! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look...

Reviewed 13 August 2016 via mobile

This is one of good property and nice ambience. This is property is value for money and their services are very good. So when ever got time to return back to phucket would like to stay in property again. The location is walking distance from Kata beach.

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2Thank anuj m
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear anuj m, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We...

Reviewed 12 August 2016 via mobile

Amazing stay at this resort. Some decent places to eat within walking distance and really nice staff. The hotel has pretty good views of the beach and the pools were good to swim in. Only thing that was a little annoying is that there (for some reason) is sand on the pool floor you feel when walking almost anywhere in...

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2Thank JT7258
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear JT7258, Greetings from Chanalai Hotels and Resorts!!! Thank you very much for sharing your comments about your stay with us. We thank you for your compliments about our staff members which have been shared with them which will surely motivate all. Kindly accept my sincere apologies about the inconvenience caused to you. We look forward to welcome you back...

Reviewed 11 August 2016

The hotel location is good. Walking distance to the beach and nearby got a lot of restaurant too. Minimarket also easy to find. The staff very friendly, but the breakfast just so-so only, but overall staying, it's a good value of hotel.

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1Thank Silvia L
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Silvia L, Greetings from Chanalai Garden Resort! We are happy to hear that you enjoyed your time and for breakfast we are working with team concern and thank you for your feedback. It would be a pleasure to welcome you back again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and Thai Hospitality. Best regards, Jutharat...

London, United Kingdom
Reviewed 10 August 2016

Very impressed with the friendly staff. Had a very comfortable experience for 2 weeks with my kids. A lovely view of the sea from our room and the family beach is just a minute walk away. Nothing could be more convenient than this! My kids were impressed by the swimming pools. If it wasn't the beach, the swimming pools were...

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4Thank sangeeta646
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear sangeeta646, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding you and your children visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements...

Harpenden, United Kingdom
Reviewed 8 August 2016 via mobile

Highly recommend this hotel if thinking of coming to Phuket. It's based just a couple of mins off Kata Beach. The staff here are exceptional. They couldnt do enough for us. We stayed 3 nights and then moved on to Phi Phi Island for 3 nights. Highly recommend Phi Phi. Can catch a ferry from Phuket Town. We came back...

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3Thank 10suz21
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear 10suz21, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look...

Reviewed 7 August 2016 via mobile

We stayed here for 2nd half of our honeymoon trip end of July 2016. Couple of minutes walk to the beach. Our room has a balcony overlooking the beach and it was so nice to just stay there and relax. The room was cheap because we booked direct in their website. They also gave us free 2 bottles of beer...

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Helpful?
3Thank Nerisse S
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Nerisse S, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We...

Ipswich, United Kingdom
Reviewed 6 August 2016 via mobile

Myself and my partner (aged 25 and 33) spend 4 lovely nights here. We were in a Garden View Room but were pleasantly surprised to also see the sea from our room! It was large and spacious and comfortable :) the only downside to the room was that the rooms were cleaned at around 5pm which is quite late, and...

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Helpful?
4Thank Melissa P
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Melissa P, Greetings from Chanalai Garden Resort! We are happy to hear that you enjoyed room as you got and my apologize of room clean delay however team concern will be on training to improve the standard. It would be a pleasure to welcome you back again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles and...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 

Additional Information about Chanalai Garden Resort

Address: 247 Kata Road, Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: $53 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Garden Resort 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Kata
Tropical Garden Resort Phuket
Chanalai Garden Resort Phuket/Kata Beach
Hotel Style:
#6 On the Beach Hotel in Kata Beach
#12 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Garden Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7404 wiew to the see”
Annette_K26, 25 Apr 2017 | Read review
“ask for the sea view room for mesmerizing sunsets”
284rainar, 16 Apr 2017 | Read review
“Pay the extra for ocean view”
stephenelliott61, 12 Apr 2017 | Read review
“All of the rooms with sea views are amazing”
jill10081994, 10 Apr 2017 | Read review
“There are a lot of steps at this hotel - views are in the higher rooms but ask for a low floor if you have walking difficulties etc. We stayed in room 3101 and had lovely sea view.”
M6118PKdawnm, 9 Apr 2017 | Read review
5 of 5