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Chanalai Garden Resort

Expedia.comUSD 51*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 55*
USD 51*
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USD 52*
USD 52*
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Chanalai Garden Resort
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1,009 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Reviewed 1 week ago

Good place to stay just outside the craziness of Patong. Great location. Great hotel facilities. Mostly super kind staff. All managers are super helpful and understanding! Definatly recommend. They do Amazing buffets and the pools are beautiful with amazing views

Review collected in partnership with this hotel
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Helpful?
Thank claus_93
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Ms. Claudia, Greeting from Chanalai Garden Resort! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata We thank you for giving us an opportunity to serve you. We are delighted to note that we met your expectation about the hotel facilities and we are happy to know that our staff has left you with...

Reviewed 1 week ago

Everything about the stay was top notch except for the elevator on building 3 wasn't working for 3 out of the 4 days I was staying. There wasn't any notification nor apologies. My room being 300 meters walk and 3 separate elevator rides away didn't help either.

Review collected in partnership with this hotel
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Helpful?
Thank indranil_in
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear indranil_in, Greeting from Chanalai Garden Resort!! Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight. On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide...

Reviewed 1 week ago

Actually short of words to explain this beautiful place located just at Kata beach. Courteous staff welcome you to this heavenly place which is excellent in all aspects. Right from the check-in to the journey to the room is simply marvelous. The view from the room is simply amazing. We'd chosen the ocean view room overlooking the blue waters at...

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Helpful?
Thank Anirudh M
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Anirudh M, Greeting from Chanalai Garden Resort! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata beach. Your compliments come as a welcome endorsement of the quality of our resort as a great motivator to all of us to strive harder and continue to better our services. We look forward to welcoming you again...

Napier, New Zealand
Reviewed 2 weeks ago

Outstanding location with 3 minute walk to Kata beach. The hotel staff are outstanding - helpful, polite and attentive. The breakfast is really excellent with a full range of high quality foods to suit European and Asian tastes. The hotel restaurant is also very reasonably priced making eating in at night a viable option. The hotel is also surrounded by...

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Helpful?
2Thank LiDaGe
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear LiDaGe, Greetings from Chanalai Garden Resorts!!! Thank you for valuable feedback; we appreciate your honest comments regarding our resort. When you plan to visit us next, please email me at hm1@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago via mobile

We would like to thank everyone for a great time. We met great staff and received brilliant service. Our room was lovely and Breakfast was very good. You must book the trips to the Elephant sanctuary and the 2 day island tour through Thompson its pricey but worth every penny. We are already looking at booking to return.

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Helpful?
1Thank coolnuts
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear coolnuts, Greeting from Chanalai Garden Resort!! Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight. On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide...

Reviewed 2 weeks ago via mobile

This is a beautiful hotel, with a great pool. The rooms are spacious, clean and have a big balcony. My family and I loved the atmosphere and friendly staff, who were efficient and polite. My mother and sister did the cooking course within the hotel and had nothing but amazing and great things to say about it. Close to everything...

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Helpful?
2Thank vickyn2
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear vickyn2, Greetings from Chanalai Garden Resort!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata We thank you for giving us an opportunity to serve you. We are delighted to note that we met your expectation about the hotel facilities and we are happy to know that our staff has left you with fond...

Copenhagen, Denmark
Reviewed 3 weeks ago

Wen i came back to MY wonderfull Hotel Chanalai Garden Resort, i got the most worm welkom again Mr. Peter from all the staff, i now so well after menny years stay. Wen i came up to my room was there maked with Orkide Welkom again, that make me feel like comming home. Next day wen i came to reception,...

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2Thank peterur
liverpool, England
Reviewed 3 weeks ago via mobile

We stayed for 2 weeks from 6th - 21st April. This was over the Songkran water festival. The day of Songkran was good fun with lots of tourists and locals getting involved with water pistols, some also with buckets of water! We were in a room in building 5 quite high up in between the 2 pools with a great...

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5Thank PaulaLiverpool1
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear PaulaLiverpool1, Greetings from Chanalai Garden Resort!!! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look forward...

London, United Kingdom
Reviewed 3 weeks ago via mobile

When we first arrived, we were quite excited about our stay in Phuket. Unfortunately the first room Chanalai put us in smelt very badly of damp, the mattress was hard and we realised that our room backed onto a construction site. The builders woke us up early with loud drilling. A bad first night. We spoke to Kimberley at breakfast...

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Helpful?
1Thank Chance278
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Chance278, Greeting from Chanalai Garden Resort. Thank you for sparing the time to share your feedback in detail about your holiday experience in our resort. Kindly accept our apologies for the inconvenience caused to you during your stay with us. We value your feedback and it’s our endeavor to better our product and services with each passing year. We...

Fareham, United Kingdom
Reviewed 4 weeks ago

After reading previous reviews we were expecting alot more steps and walking. On arrival we found there was not as many steps as we thought, but would recommend if you use sticks or wheelchair this may not be the hotel for you. The hotel its self on the whole is very nice the only negative we would give this hotel...

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Helpful?
Thank timtom66
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear timtom66, Greeting from Chanalai Garden Resort!! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Garden Resort, Kata Beach - Phuket’. Kindly accept my sincere apologies about the inconvenience caused to you. Your valuable suggestions will help us better our services and improve...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 

Additional Information about Chanalai Garden Resort

Address: 247 Kata Road, Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: $19 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Garden Resort 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Kata
Tropical Garden Resort Phuket
Chanalai Garden Resort Phuket/Kata Beach
Hotel Style:
#6 On the Beach Hotel in Kata Beach
#12 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Garden Resort staff and other travellers.
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Questions? Get answers from Chanalai Garden Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a new hotel.”
kelly333261, 23 May 2017 | Read review
“Better to request for higher floors with sea view”
, 22 May 2017 | Read review
“Try to get a high level room, where you can catch glimpses of the beach”
harrybC5376SJ, 21 May 2017 | Read review
“For sea view get rooms starting with 63xx and 64xx”
  • View from our room
, 19 May 2017 | Read review
“Do not come here if you have walking issues as most of the rooms are located on different floors with many steps to climb”
655lawrenceh, 17 May 2017 | Read review
5 of 5
Expedia.com
USD 51* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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