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Centara Kata Resort Phuket

54 Ked Kwan Road, Kata Beach, Karon, Phuket 83100 Thailand
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Traveller (1103)
Room & Suite (363)
Pool & Beach (359)
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About

#4 of 14 resorts in Kata Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Centara Kata Resort Phuket is a four-star family-friendly resort located 600 metres away from the white sands and shallow waters of Kata Beach (accessible by complimentary scheduled shuttle service). The resort is home to 158 spacious rooms and suites (41-119 sqm.). Set close to the pool areas, the rooms and suites feature a private balcony or terrace overlooking the pool areas or the gardens. The suites are equipped for self-catering, with a kitchenette that has a cooking range, a microwave oven, refrigerator, toaster and all the necessary dishes and utensils. There are three swimming pools, with the main swimming pool complete with a waterslide, Jacuzzi and swim-up pool bar, as well as a separate children’s pool, two age specific kids’ clubs, and a tour desk that can arrange snorkelling, island hopping, and family-friendly treks. The resort has one all-day dining restaurant, a poolside restaurant and bar, and a swim-up pool bar. Phuket International Airport is a 45-minute drive away
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Entertainment staff
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Thai
1,643Review101Q+A100Room tips

Reviews
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sydneylovestotravel wrote a review 3 Apr
sydney7 contributions4 helpful votes
Resort looks old and tired. Waterslide and waterpark facilities look 10 years old. Jacuzzi doesn’t work. At 8am, all the daybeds have towels placed on them by people to reserve them. The daybeds have a sign saying not to reserve them in advance but the staff are useless at enforcing this.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 1 week ago
Dear Sydneylovestotravel, Thank you for choosing us as a destination recently. We all do regret to hear that this stay was not up to your expectation in certain areas. On behalf of the team, please accept our sincere apologies we are letting you down. Your comments were taken on board for our improvement. Sincerely yours, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Orwelian wrote a review 1 Apr
Uk169 contributions56 helpful votes
This is a centrally located hotel in Kata Beach set back from the main strip, about 600mtrs from the actual beach. There is a free shuttle provided by the hotel to the beach. We spent 5 nights here, as the last stop on a tour around our first visit to Thailand. The stand out for this establishment are the staff themselves, people doing a demanding and not always appreciated job with a smile and a sense of humour. Nan on front desk, trying to sort our dated TV out, and it fixing itself miraculously while we joked about it. I'm sure she had a switch under the desk! Nok on housekeeping always having time to show interest in what her guests were up to on that day with a smile. Making a fantastic towel elephant for our room on her last day before having her days off, very many thanks for that. Breakfast was excellent, providing a very varied selection for the various nationalities. A lovely smile and sarwedee ka from egg Chef each morning, and staff working hard to seat larger groups on tables moved around to suit the guests wants, sometimes difficult to achieve but doing their best. We had in another hotel on this trip, where moving tables was a no no. There are 3 pools provided in different locations around the property, each with a different atmosphere. Our nearest one over the balcony was regularly scrubbed and treated. The security gents, so polite to guests doing their job with a smile, I had a lovely chat with one them, such an interesting few minutes. The hotel does look tired in some areas, but it does what it says on the box. Please fix the elephants ear on the poolside of the smaller complex. Nearby a very wide choice of restaurants and bars. This is a good family holiday hotel.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 1 week ago
Dear Orwelian, Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit, your feedback is extremely valuable to us. Look forward to welcoming you back again in the near future. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelTom1996 wrote a review Mar 2024
Liverpool, United Kingdom3 contributions
We had a great stay at the Centara Kata Resort. All staff are very friendly and thank you to Mark, Wut, Aoy and June at the pool bar. The rooms are very comfortable with everything you need and offer a good sized balcony. There are three pools to choose from. The breakfast was very good with plenty of choices, there is something for everyone. I would not hesitate to stay here again on a trip to Kata.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 1 week ago
Dear TravelTom1996, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip in Phuket. Sincerely yours, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brett M wrote a review Mar 2024
11 contributions
Husband and wife stayed here for 3 nights . Fairly clean and tidy place ; 2 pools and 1 meal area . Staff and cleaners fairly helpful - same with the two security guards in the gates . Food ? Yes , good ; breakfast has a good selection Pools ? Yes ,,good plenty of space and enough deck chairs . Shops near by ? Yes -plenty . Massage / meals / busy area at night . Coffee and others in your room ? Usually Ride from airport ? 1 hour - 700 baht Back to airport ? Hotel has a deal - 1900 reduced to 1200. Perhaps best to sort your own : we were offered 600bagt return trip
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Taxi from airport to hotel ? Organise one yourself
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 1 week ago
Dear Brett M, Thank you for being with us recently and for taking your time sharing this excellent review. Your feedback is vital in helping us to make improvements so that we can meet future expectations. We very much hope to welcome you back in the near further. Sincerely yours, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carolina C wrote a review Mar 2024
Leeds, United Kingdom118 contributions54 helpful votes
+1
I cannot say enough about this hotel, from the room to the facilities to the staff, this was an amazing stay! Perfect location with plenty of dining options around along with themed nights in the Hotel. The facilities were great for relaxing, especially the pool with a swim up bar. Celebrated my birthday while there and was surprised with a birthday cake at breakfast. The staff went above and beyond, nothing was too much trouble and always with a smile, they are the true asset! I only wish my stay didn’t have to come to an end, can’t wait to return.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 1 week ago
Dear Z5109TW, Thank you for being with us recently and for taking your time sharing this excellent review. We all pleased to know that you have very much enjoyed our hotel and more importantly services encountered with our staffs. Very much hope to welcome you back when you are next in Phuket. Sincerely yours, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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duanebasson2 wrote a review Mar 2024
1 contribution
The staff were exceptionally friendly, kind and helpful. The location to the main beach and road is great. The facilities and holiday programs and offerings at the hotel are superb. Special dinner offereing throughout our stay was a fantastic option.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 1 week ago
Dear Duanebasson2, Thank you very much for being with us recently and your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next holiday in Phuket. Sincerely yours, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kitija2024 wrote a review Mar 2024
Riga, Latvia1 contribution
We spent wonderful two weeks there! Great hotel, beautiful atmosphere, friendly and helpful staff. Room was really spacious and clean. Great pools👍!! Very tasty breakfast with different choices of food!
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 2 weeks ago
Dear kitija2024, Thank you very much for being with us recently and your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next holiday in Phuket. Sincerely yours, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andy L wrote a review Mar 2024
Deanshanger, United Kingdom9 contributions16 helpful votes
Great location, with excellent facilities and first class service. We thoroughly enjoyed our stay in Bangkok, in this delightful property. All the staff we met went out of their way to ensure that we had a first class experience.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from The Management , Owner at Centara Kata Resort Phuket
Responded 2 weeks ago
Dear Andy, Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit, your feedback is extremely valuable to us. Look forward to welcoming you back again in the near future. Best Regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracy R wrote a review Mar 2024
London, United Kingdom2 contributions
Lovely hotel, great central location yet hugely let down by the hotel manager, Nancy. We booked a ground floor twin bed pool access room yet upon arrival were shown to a king bed pool access room. The Manager proceed to rectify the situation by ordering us an additional extremely tatty ripped child's bed infront of the patio door (being 2 middle age lady companions with health issues holidaying together as friends). We were told that's all that was available so pretty much take it or leave it!! After refusing this sleeping arrangement (having paid £3,500 for a holiday of a lifetime) they miraculously offered a family room at an additional cost to ourselves. We asked could we transfer across to this room with it having 2 separate bed's (even though it was up flights of steps being on the 3rd floor with no lift, losing our ground floor room) but was told by the hotel Manager Nancy - via the reception phone being passed across this time 'no, not without paying'. We stated we didn't have any extra money to pay again and she shouted at us 'you are tourists here and you don't come here with no money' before slamming the phone down on us!!!!! We were totally devastated to be spoke to in this manner by the hotel Manager especially after travelling all day. In an attempt to negotiate the price the receptionist rang Nancy again and once more passed the phone over the desk to us who shouted at us 'she'd finished her shift and wasn't prepared to speak to us further' before again proceeding to slam the phone down us yet again!! We had no choice but to pay the extra out of our own spending money to have separate beds (or sleep in the additional tatty child's bed in the original king bed room). The rest of our stay here was met with a very frosty hostile atmosphere in the reception area for the whole of our stay. It is totally unbelieve a hotel Manager feels they can speak to their guests in this manner and also with other guests leisurely wandering around in the background overhearing. Nancy was so unprofessional, aggressive & rude in her approach especially being the Manager working in hospitality! Our unfortunate encounter was 05/03/2024 - 17:30 - 20:00. Conclusion - Aside from the extremely rude bullyish Manager the hotel is lovely with a great central location but still quiet at night with security at the barrier. The breakfast buffet is amazing and also the 3 pools are great & spotlessly clean with the adult only quiet pool included.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Lovely clean central hotel just a huge shame about the rude, unprofessional Manager, Nancy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management , Owner at Centara Kata Resort Phuket
Responded 3 weeks ago
Dear Tracy, Thank you very much for being with us recently and your candid review. We do regret to hear that this stay was not up to your expectation in certain areas. On behalf of the team, please accept our sincere apologies we are letting you down especially service encounter from our staff. Your comments were taken on board for our improvement. Sincerely yours, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ninachorley wrote a review Mar 2024
Melbourne, Australia1 contribution
Great place to stay for families. The rooms are spacious and cleaned daily. Awesome pool facilities. Highly recommend the breakfast at this resort….absolutely delicious. The resort is centrally located to many of the sights and shopping is only a short walking distance away. You can choose to do lots or very little. Most importantly the staff are friendly and most helpful.
Read more
Review collected in partnership with Centara Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from The Management , Owner at Centara Kata Resort Phuket
Responded 3 weeks ago
Dear inachorley, Thank you for being with us recently and for taking your time sharing this excellent review. Your feedback is vital in helping us to make improvements so that we can meet future expectations. We very much hope to welcome you back when your next holiday in Phuket. Sincerely yours, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$59 - AU$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
centara kata resort phuket hotel karon, centara kata hotel, centara hotel kata
FORMERLY KNOWN AS
Jiva Resort & Spa
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
158
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CENTARA KATA RESORT PHUKET (AU$59): 2024 Prices & Reviews (Kata Beach, Thailand) - Photos of Resort - Tripadvisor

Frequently Asked Questions about Centara Kata Resort Phuket
Which popular attractions are close to Centara Kata Resort Phuket?
Nearby attractions include Art Space Gallery and Music Bar (0.2 km), Kata Universal Collection (0.5 km), and Tailor Pro (0.3 km).
What are some of the property amenities at Centara Kata Resort Phuket?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Centara Kata Resort Phuket?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Centara Kata Resort Phuket?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Centara Kata Resort Phuket?
Yes, free parking is available to guests.
What are some restaurants close to Centara Kata Resort Phuket?
Conveniently located restaurants include Eightfold Restaurant, Odysseus Greek Organic Restaurant, and Magic Masala Indian Restaurant.
Are there opportunities to exercise at Centara Kata Resort Phuket?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Centara Kata Resort Phuket have airport transportation?
Yes, Centara Kata Resort Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Centara Kata Resort Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Centara Kata Resort Phuket offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Centara Kata Resort Phuket?
The staff speaks multiple languages, including English and Thai.