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Best Western Plus Apollo International

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1 room 2 adults 0 children
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721 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Nelson Bay, Australia
Reviewed 19 November 2016

Stayed for one night. Everything was perfect especially the breakfast. Clean, large and modern rooms. Convenient to everything. Can't wait to return. Convenient to lots of shops, cinema and restaurants.

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Thank RockIt1968
Yeppoon, Australia
Reviewed 15 November 2016

Stayed on a saturday and sunday, comfy beds and enough room for my wife and 2 adult children. Very friendly and helpful staff. Room was a bit dated but clean, a screen missing off a window loses it points. We liked the range of complimentry shampoos etc. Breakfast was good, the range of the buffet was good and all the...

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Thank Pete D
GeneralManagerApollo, General Manager at Best Western Plus Apollo International, responded to this review

Dear Valued Guest Thank you for completing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not meeting your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Sydney, Australia
Reviewed 8 November 2016

Great service from staff (especially reception staff who went out of their way to help), good amenities such as a gym and pool, location to John Hunter Hosp was just 10 minutes, food tasty and outlook from the bedrooms very leafy and peaceful even though the hotel is on a main road. I will no doubt, be back!

Review collected in partnership with this hotel
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Thank G4774MVemmac
Tamworth, Australia
Reviewed 5 November 2016 via mobile

I love staying here when we come to Newcastle.. Close to charlstown square ... Beaches... Great service comfy beds ... Great breakfast ... Don't think I'd stay anywhere else 😊😊😊😊 family friendly and great pool and gym

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Thank Ann H
Brisbane, Australia
Reviewed 2 November 2016

As we had stayed in Best Western in Europe we accumulated points and were upgraded to a lovely large room with views to the bushland at rear. Very comfortable and clean. We booked into the restaurant downstairs and the food was delicious altho a bit slow on the service, friendly staff. Was given good advice on accomodation further along our...

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Thank katemd2016
Greater Sydney, Australia
Reviewed 29 October 2016

This Motel is always great. However, this time I was given a room on the southern end of the complex - it seemed a bit of a downgrade. The room (227) had loose cupboard doors, a light & ventilation fan in the bathroom not working & an air conditioner positioned in the room to be of limited effect & noisey....

Review collected in partnership with Best Western
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1Thank 62EW
GeneralManagerApollo, General Manager at Best Western Plus Apollo International, responded to this review

Dear Valued Guest, Thank you for completing your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not meeting your expectation. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Reviewed 26 October 2016 via mobile

Stayed for work. Great rooms. Spacious. Clean. Friendly helpful staff. Room service was good also. Close to local shopping centre also. Even though located on a main highway rooms are very quiet. Nothing to complain about

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Thank Christine D
Coogee, Australia
Reviewed 20 October 2016

I always stay at this hotel when in Newcastle. The staff are friendly and helpful, and always seem to up-grade you when they have the rooms available. I always have a wonderful meal at the restaurant (or room service) and a fantastic night sleep on those cloud beds! I also appreciate the on-site gym :)

Review collected in partnership with Best Western
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Thank Alanna G
Coffs Harbour, Australia
Reviewed 13 October 2016

Stayed on business in Charlestown recently, and was booked into the Apollo. The room was quite spacious with a writing desk and chair, coffee table, two easy chairs, and a balcony. Gym on site, but plenty of space in the room to stretch etc. Easy walk to retail/business area of Charlestown. Lovely restaurant for evening meals and breakfast. If needing...

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Thank NarellePearl
Brisbane, Australia
Reviewed 9 October 2016

After trying several other places over 35 years of traveling back to Newcastle/Lake Macquarie, this is the place to stay for me. The Apollo is centrally located, in what is a sparse region (Newcastle/Lake Macquarie). There is a lot of parking, the staff are friendly, and the rooms suit my needs. Breakfast is great too.

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Thank RodCumming
GeneralManagerApollo, General Manager at Best Western Plus Apollo International, responded to this review

Dear Valued Guest Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements ensuring a premium level of service is received by all guests. Thank you for the kind words in respect to the hotel, location and the friendly service received. We pride ourselves on offering the largest and newest rooms...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Apollo International Hotel is a 94 room, recently totally renovated and extended 4.5 star hotel, located 10 minutes south of Newcastle CBD and providing easy access to the city and local beaches. Set against a backdrop of native bush reserve, Apollo International provides quality accommodation, professional personalised service and well appointed modern facilities. Just minutes drive to the heart of Newcastle and 2 hours from Sydney via the F3 expressway. Unmistakable in appearance, the hotel offers arguably the newest, largest and most luxurious guest rooms in Newcastle. ... more   less 

Additional Information about Best Western Plus Apollo International

Address: 290 Pacific Hwy, Charlestown, Lake Macquarie, New South Wales 2290, Australia (Formerly Quality Hotel Apollo International)
Region: Australia > New South Wales > Greater Newcastle > Lake Macquarie > Charlestown
Price Range: $123 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Plus Apollo International 4.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Quality Inn Newcastle
Best Western Plus Apollo International Charlestown, Greater Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Apollo International staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always The Top Floor If You Can Afford It.”
dalekate777, 1 Mar 2017 | Read review
“try to get something away from the pool to avoid noise”
mahmoudt2017, 7 Jan 2017 | Read review
“Try to get a valley view room with a balcony, garden view room are at the back and quiet.”
K1865FLrebeccac, 7 Jan 2017 | Read review
“Go somewhere else”
wazjamac, 5 Jan 2017 | Read review
“When you have toddlers the lower floors are better - safer from the balcony and quieter!”
286camillan, 4 Jan 2017 | Read review
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