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Mercure Charlestown

Traveller (60)
Room & Suite (29)
Dining (6)

About

Location
Cleanliness
Service
Value
Mercure Charlestown, is a boutique hotel situated on the peak of Madison Drive, in the convenient and central, ever expanding suburb of Charlestown. Located in the tree tops and away from busy roads, Mercure Charlestown is the perfect place to relax for business travellers, family visits or holiday makers alike. Enjoy the comfort of the 53 rooms, take in the view of Stockton beach and the serene tree top outlook from the restaurant deck, or unwind with a swim in the outdoor pool before enjoying a drink in the sunlit bar. Mercure Charlestown strives to provide you with a home away from home. Always a friendly service with a smile, clean and tidy rooms, great food, and all within a short drive from everything that Newcastle has to offer.
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Conference Facilities
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
468Reviews
91Photos
1Q+A
80Room tips
Traveller rating
  • 108
  • 210
  • 103
  • 32
  • 15
Time of year
Traveller type
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  • English
Popular mentions
Only a one night stay, it was clean and tidy, and parking at the door. Decent size room, a little old but not really an issue. Small tv and wonky desk chair. Room service was good, my pork belly dish was great as was my calamari and prawn entree. I would definitely stay here
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We found the Mercure Charlestown just suited our 2 night stay . Clean , comfortable and convenient .Our 2 Rooms were just the Mercure standard which suits us fine .We took our sister with us and she was happy also . We relaxed for Dinner both nights which was handy as we did not
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Review collected in partnership with Accorhotels.com
Old style hotel. No lifts and 2 stories.Internet failed but no body gave a notice it was down. Only a comment on check out. Will not stay there again. Got email re how was my stay 1 day later. I replied and nearly 10 days later no reply
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Review collected in partnership with Accorhotels.com
There for a 3 night stay. On arrival which was at check in time the person on the front desk who was also looking after the restaurant had to run upstairs to check the room was ready. The beds were incredibly uncomfortable. We have stayed at many Accor hotels but this was a big
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The location is great for getting to Newcastle as well as the lake. The room was quite large and well equipped. the carpet needed a good vacuum and layout of the bathroom (toilet behind a folding door) could be improved but overall it is very good. quiet. the late night door
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Review collected in partnership with Accorhotels.com
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
room + husband haha!
On the list of the renovation?
Cleaners need review.
Cleaners need review.
Hopefully on the list during the renovation.
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123456
Most of our rooms have a bath with a shower over although some of the newly renovated rooms have just a shower. Currently there is no gym, sauna or spa on the premises. However our executive room does have a spa in the room.
0 votes
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"all good rooms"
"Book a superior room with views over the valley"
"Request a room on the end so you half your chance of having a noisy neighbour right next door."
"If you are after a larger or quieter room, please ring and ask them for their recommendation - yes a larger room will cost more!"
"Stay somewhere better. There are plenty of good choices nearby."
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12345616
PRICE RANGE
USD 82 - USD 128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
newcastle best westernbest western newcastle
LOCATION
AustraliaNew South WalesGreater NewcastleLake MacquarieCharlestown
NUMBER OF ROOMS
53
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