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City Express Poza Rica

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Traveller (14)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent32%
  • Very good26%
  • Average30%
  • Poor8%
  • Terrible4%
15 Dec 2015
“Ok for business ”
5 Apr 2013
“The worst City Express in Mexico in my experience”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (197)
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1 - 5 of 5 reviews
Reviewed 16 December 2015 via mobile

I recently went there; basic City Express accommodations, no luxuries, but nothing is missing. Clean rooms, the classic uncomfortable pillows and the a/c was almost impossible to settle in a tolerable temperature. Has a shuttle that takes you as far as 10km, which we used...More

Thank patriciagS52ZS
Response from marlen c, Guest Relations Manager at City Express Poza RicaResponded 18 December 2015

Dear patriciagS52ZS, Thank you for choosing our hotel for your last trip, pleased to hear how the hotel made a lasting impression. I am sorry to hear you had some issues with your a/c. Your comments are important to us as long as they give...More

Reviewed 6 April 2013

I have stayed at this chain 4-5 times in different places all over Mexico. It's a simple and practical place. Clean and cheap. Good value for money. But not at the City Express in Poza Rica. The rooms are smaller than other similar properties, they...More

Thank joelob22
Response from ControlCalidad, Guest Relations Manager at City Express Poza RicaResponded 11 April 2013

Good afternoon Mr. Joel, Thank you very much for contacting us, we want to apologize for what happened to the difficulties you had during your stay the problem, and internet, and told him that he followed his comments. They talk to the people involved and...More

Reviewed 13 February 2013

First of all, this hotel is really geared more towards business guests, rather than to tourists. Then, keeping in mind that Poza Rica is a town essentially based around the petroleum industry, and most of the guests staying here are visiting oil workers. That said,...More

1  Thank EisBaer
Response from ControlCalidad, Director de Relaciones con Clientes at City Express Poza RicaResponded 14 February 2013

It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and...More

Reviewed 21 June 2012

Stayed at this hotel for a whole week, the personel is great and so kind. I loved the food. They treated me like I was part of their family and also recomended places nearby to make my week a lot lighter. Will definitely come back,...More

Thank TINASEAWRIGHT
Management response:Responded 2 July 2012

Dear guest, It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their...More

Reviewed 17 November 2011

The hotel is clean, confortable and the team is very thoughtful! Excellent quality/price ratio.

Thank Nicko_V
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Conference Facilities
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 45 - USD 69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 45 - USD 69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (15)
Dining (1)
Business Centre & Event Rooms (4)
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