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Bacalar Lagoon Resort

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233 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 November 2014 via mobile

We came to this little resort nestled out of the way. It was truly a splash of beauty and simple elegance hidden away. We did not stay here, but came with the second portion of an excursion. So thankful we did. The staff was very accommodating to our every need. The food was tasty and the resort was as clean... More 

1 Thank LaVonda H
Louisville, Kentucky
Level Contributor
3 reviews
Reviewed 23 November 2014

My family took an excursion which included the Bacalar Lagoon Resort. Although the weather was a bit overcast, Robert and his staff prepared an excellent lunch and we were able to swim and kayak for a bit before needing to return to our cruise ship.

Thank Scott H
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2014

Beautiful oasis in the jungle. Off the beaten path and a little hard to find but well worth the extra effort to get there. Quiet and serene -we had the place to ourselves and enjoyed every minute. Kayaks available and the most delicious piña coladas I've ever tasted! Great food and great service. We highly recommend!!

Thank Vuhlig
Parker, Colorado, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 October 2014

Thanks to owners and Maya, They made our 3 day stay feel like home. The staff was always helpful and friendly , food was spot on great. For me, I was in birding heaven, between the ground ,trails and the road s that cut a great path through the jungle allowing great access to over 100 species of birds that... More 

1 Thank Loch K
Playa del Carmen, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2014 via mobile

The name to describe this place is mother nature , we had a great stay and would def come back , starting from the amazing hospitality of don Roberto to the chef that makes you taste every flavour of the food, def you have to meet the guardian of the place Maya" my girlfriend and i are taking a little... More 

1 Thank David_balam
Costa Mesa, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 September 2014 via mobile

We were expecting incredible and that's what we got. What an amazing location! The cabanas were clean, well appointed lots of windows for wonderful daytime and evening breezes. Kayaking Bacalar Lagoon shouldn't be missed. Don't forget to say hello to Maya, their really friendly wonderful dog. The food was terrific and we look forward to coming back very soon!

1 Thank KristiBlackDesigns
Monterrey, Mexico
Level Contributor
124 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 6 August 2014

My girlfriend and I traveled to this amazing place and were floored by the beauty of the place. This place is a perfect combination of remoteness and modern comfort. It is a private little paradise hidden away from everything, yet they do have 24 hr electricity and hot water. The cabanas are made of concrete and have windows with screens,... More 

1 Thank travelfanmty
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 August 2014

Although we did not stay here. We would like to share our experience. When we made the reservation the owners were really nice and helpful. We booked a two bedroom cabaña. On the website one sees a spilt unit AC. On arrival, we got to know the AC had broken down ( but we were not informed) And they had... More 

1 Thank Theresa d
trotomundo, Guest Relations Manager at Bacalar Lagoon Resort, responded to this review

We are always glad when our guests place their comments on tripadvisor and we have never felt the need to respond to any comment until now. We would like to clarify this particular comment in order to inform our future guests . On the web page it does not say that we offer air conditioning. It is true that you... More 

Tuxtla Gutierrez, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

I've stayed here two times now and both time I had a great stay: love the cabañas in front of the laguna, the dock with hammock and the quiteness of the place. The food was always great too! Tucked away in a corner of the laguna it feels like a little small scale paradise ... wish I could have stayed... More 

1 Thank Nic S
Los Angeles, California
Level Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 21 June 2014 via mobile

I feel like I should not write this review as it will be giving away a secret location that I feel only a select few know about. But after having such an amazing experience I felt I should let others know. First of all it's not exactly easy to get to and that probably contributes to the uniquely amazing experience.... More 

1 Thank Sedrik V

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Hotel & Grounds (37)
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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
Official Description (provided by the hotel)
Bacalar Lagoon ResortThis brand new resort is on the Mexican Costa Maya, 3 and half hours south of Cancun. Surrounded by thousands of acres of tropical forest lies the ultimate getaway for those seeking adventure, tranquility, comfort and hospitality in a truly natural setting.This fresh water lagoon, the second largest in Mexico, reflects all the shades of turquoise and blue as it flows toward the Caribbean Sea.Bacalar Lagoon Resort has 7 spacious and well appointed cabañas spaced well apart to ensure your privacy. The two bedroom cabaña have a queen size European style pillow top mattes with luxurious 100% cotton sheets in the main bedroom and a bunk bed with an additional pull out bed in the second bedroom. There is an extra large bathroom. All rooms have ceiling fans. The single cabaña have a single queen size bed, ceiling fan and large bathroom. ... more   less 

Additional Information about Bacalar Lagoon Resort

Address: Camino Costero Lote 21, Bacalar, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range: $153 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bacalar Lagoon Resort 3*
Number of rooms: 8
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Also Known As:
Bacalar Lagoon Hotel Bacalar
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Questions & Answers

Here's what travellers have asked, with answers from Bacalar Lagoon Resort staff and other travellers.
4 questions
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Mexico City, Mexico
over a year ago
Jackson, New Jersey, United States

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Questions? Get answers from Bacalar Lagoon Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's about an hour from the pier if you are a "cruiser".”
 of 5 bubbles Donald_Texas, 30 Jun 2016 | Read review
“Visited for 2 hours - did not stay.”
 of 5 bubbles I9760XAelizabeths, 22 May 2016 | Read review
“Nearer the lagoon for views.”
 of 5 bubbles LincolnshireBilly, 20 Feb 2016 | Read review
“Only some of the rooms have air con so make sure you check.”
 of 5 bubbles johnny13_10, 11 Jul 2015 | Read review
“Ask for a room with air conditioning”
 of 5 bubbles BennieKatz, 26 May 2015 | Read review
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