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Rancho Encantado

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697 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Santa Fe, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2011

And i do travel a lot..but this resort was the most incredible experience ever! The rooms are very clean and the bathrooms have real toilets (which is not very common in Mexico) The restaurant serves excellent food and the staff is very friendly with special thanks to the receptionist Claudia for making this stay such a great experience!

Helpful?
1 Thank MikeDreier
Playa del Carmen, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2011

Hy everyone..my girlfriend and I just got back from a quick stay at the Rancho Encantado..and trust me if ull go there u will be encantados for real.....we live in mexico and we both work in the hotel buisness...and we highly recomend this Hotel.......the suites are amazing.....the service at their restauran and reception(Claudia) fantastic and very warm......the lagoon its like... More 

Helpful?
1 Thank RikyRuggeri
almosr
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 March 2011

What a find! The guide books really underestimate this one! Absolutely charming people, excellent restaurant with great fish especially, service endlessly smiley, even when we turned up at some odd times. We could all have stayed much longer in our gorgeous huge rooms/cabanas with loads of hot water, or be very happy to laze and kayak in the stunning lake,... More 

Helpful?
1 Thank almosr
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2011

The only drawback to this fantastic place is that it is close to the highway and a bit noisy at night. However, that one drawback is easily overlooked when weighed against all the wonderful features of this hotel. The resort is an easy drive from Cancun, or you can catch a bus. The grounds are beautiful and the lake is... More 

Helpful?
1 Thank ramonab_11
Clovis, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 January 2011

Words cannot express the beauty and tranquility of Rancho Encantado. Located right on Lake Bacular (the Lake of the Seven Colors) our family found a vacation spot that we hope to visit over and over. After a disasterous start to our vacation (Mexicana went out fo business and never told us) we arrived late at the Rancho to be greated... More 

Helpful?
1 Thank AlyshaClovis_CA
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2010

This is a very special place, we have been there during 3 days, and it was awesome, the laguna is one of the most beautiful places I’ve ever been. Rancho encantado is a perfect place if you enjoy nature, because, it is in front of the laguna, when you wake up in the morning you can see de dawn and... More 

Helpful?
2 Thank Abril M
lagunazul, Director General at Rancho Encantado, responded to this review
Google Translation

Hola Abril y Gonzalo, me da mucho gusto saber que se llevaron una buen recuerdo de su reciente experiencia de... More 

San Miguel de Allende, Mexico
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 August 2010

My family (3 boys and husband) spent 5 weeks traveling around the Yucatan. I had read the terrible review from max4321 and actually decided not to go to Bacalar and Rancho Encantado because of it. Close call! We were robbed in the Riviera Maya so decided to cut short our vacation there and hit the road. We drove north and... More 

Helpful?
1 Thank FanIAm
Altdorf, Germany
Level Contributor
144 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 5 June 2010

The place was perfect for us. I d give it 5 stars. Beautiful clean rooms overviewing the laguna de siete colores. Extremely friendly staff and wonderful food, large portions. Great value for what you get. We come back any time. The only thing I did not find so great was the location to a noisy highway, but the rest made... More 

Helpful?
Thank Colocha70
The Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2010

We stayed in the Rancho Encantado for a couple of days in may 2008, we stayed there a day longer than planned because we loved it so much! We still dream about returning! Maybe we will visit Laguna Bacalar again this May!! The service was great, our 'casita' very relaxed, especially the sound of the lake in front of our... More 

Helpful?
1 Thank Mariska77
England
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 February 2010

Firstly credit where credit is due. We paid for four nights several months in advance. We left early the first morning having arrived late the previous afternoon and the Cancun booking department refunded three nights of our stay promptly. We were very disappointed with this place. The web site suggests it is lovely as did old editions of Fromer. Unfortunately... More 

Helpful?
7 Thank max4321

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just a little more than half an hour away from the capital city of Chetumal and its airport, and about the same distance to the border with the country of Belize, Rancho Encantado is situated on the shores of the pristine waters of Laguna Bacalar. This area, in the southernmost part of the Yucatan Peninsula, is just at the point of developing as a tourist destination for the eco-minded traveler who seeks escape from the larger, often over-developed areas of the northern part of the Peninsula. ... more   less 

Additional Information about Rancho Encantado

Address: Carretera Federal 307 Km. 24, Bacalar 77930, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range: $127 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rancho Encantado 2.5*
Number of rooms: 32
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Also Known As:
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
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Questions & Answers

Here's what travellers have asked, with answers from Rancho Encantado staff and other travellers.
17 questions
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Chapel Hill, North Carolina
26 days ago
Black Diamond, Canada
over a year ago
San Pedro, Belize
new york, n.y
5 months ago

See all questions (17)

Questions? Get answers from Rancho Encantado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra and book a lakeside casita.”
 of 5 bubbles MARJORIEA746, 1 Nov 2016 | Read review
“Lakeside cottage away from the pool”
 of 5 bubbles azjayhawks, 27 Oct 2016 | Read review
“I would try to get a lagoon suite”
  • Suite Laguna Doble
  • Suite Laguna Doble towards bathroom
  • Suite Laguna Doble
  • Suite Laguna Doble balcony
 of 5 bubbles Jutrip, 20 Oct 2016 | Read review
“Lagoon Front in the new section was perfect!”
 of 5 bubbles Munichchick, 20 Oct 2016 | Read review
“We were in a downstairs room close to all the amenities. There was no noise from above or outside so we slept very well.”
 of 5 bubbles Veganguy, 18 Oct 2016 | Read review
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