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Rancho Encantado

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767 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Reviewed 17 August 2013

I am tempted to give Rancho Encantado a 5 star review, just because their staff is the nicest. Everyone asks you how are you, from the front desk to the gardeners. They really know what great service means. We stayed only for 2 nights in our honeymoon (July 29 - 31). We got one of the front site cabañas, (they...

1Thank Lilianaic
Banbury, United Kingdom
Reviewed 28 July 2013

This is a fabulous place right on the banks of the laguna. The rooms are spacious and clean, the restaurant is excellent serving great food at a good price, all the staff were helpful and friendly. We only spent one night here but would have been happy to stay for longer. It is really peaceful and a wonderful place just...

1Thank G E H
Monterrey, México
Reviewed 16 July 2013

I read the other reviews for the hotel, I see that they review the Bacalar lagoon rather than the hotel, so I will focus my review on the hotel. In a nutshell, Rancho Encatado is your best lodging option in Bacalar. I was able to visit several other hotels, and I think Bacalar is the best. Akalki is also very...

3Thank RoSMR
Malmo, Sweden
Reviewed 14 July 2013

Was here a day around middle of july. Really nice place, absolutely stunning view. And good priced also. The food from the restaraunt could have been a step higher which would have made it a 5 star. But I reccon most people would have given it a 5 for the food also.

Thank M_martin189839
Wellington, New Zealand
Reviewed 13 July 2013 via mobile

Rancho Encantado delivers on all levels. From the start Isabella made us feel welcome and explained all the amenities including the free use of paddle boarding, kayaks and wi-fi. My review is influenced by the amazing Cabana 8 which has it's own private sun lounges, hammock, king size bed and porch which provide a great view across the lake.. Put...

Thank Geoff W
Kihei, Hawaii
Reviewed 28 May 2013

We are visiting the Yucatan for three weeks and decided to take a mini-trip down to Bacalar and Chetumal. The drive took almost four hours but the roads are good. We stopped twice to get gas and rest but mostly we drove. Be sure to take passports when you travel though Mexico...even mini trips. You can't exchange American money for...

2Thank Maryl54
Al Khobar, Saudi Arabia
Reviewed 13 May 2013

What a beautiful place! Everything about staying at Rancho Encantado was great. It started even before we got there. I made a mistake with the booking, and Nelly at the main office was such a great help in correcting it (THANK YOU!!). We stayed for two nights in a cabaña. They are clean and spacious, ours had a double bed...

Thank Elsa S
Mexico City
Reviewed 8 May 2013 via mobile

We stay at the hotel because we wanted a relax vacation, and we did!! The staff is awesome, Vicky from the masage hut excellent!! The food is amazing!! We stay at the log that is located infront of the laggon, it has its own peer and every morning you can relax watching the sunrise!! The water is so warm!! Just...

Thank Genamotion
Southfield, Michigan
Reviewed 3 May 2013

Last year my 91 year old father and I spent 2 nights at this hotel, this year we spent our entire trip staying at this hotel. My father wanted to return because he loved the rural location, being able to sit outside to enjoy the birds and the scenery, and the wonderful cabins. He has limited mobility, but this hotel...

1Thank Susan V
Villahermosa, Tabasco, Mexico
Reviewed 24 April 2013

We stayed only one night but we regret to spend more days in Rancho Encantado! The rooms were very clean, spectacular view, around a lot of trees and beautiful landscape, the restaurant has an excellent chef, the food was awesome, gorgeous chef!! congratulations!! the restaurant is next to the lagoon, so you can have a beautiful breakfast with a great...

Thank TaniaPaulina

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Official Description (provided by the hotel)
Just a little more than half an hour away from the capital city of Chetumal and its airport, and about the same distance to the border with the country of Belize, Rancho Encantado is situated on the shores of the pristine waters of Laguna Bacalar. This area, in the southernmost part of the Yucatan Peninsula, is just at the point of developing as a tourist destination for the eco-minded traveler who seeks escape from the larger, often over-developed areas of the northern part of the Peninsula. ... more   less 

Additional Information about Rancho Encantado

Address: Carretera Federal 307 Km. 24, Bacalar 77930, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range: $164 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rancho Encantado 2.5*
Number of rooms: 32
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Also Known As:
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
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Questions & Answers

Here's what travellers have asked, with answers from Rancho Encantado staff and other travellers.
24 questions
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Chapel Hill, North Carolina
5 months ago
Black Diamond, Canada
over a year ago
San Pedro, Belize

See all questions (24)

Questions? Get answers from Rancho Encantado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms exist in 2-story fourplexes. None too far away. The rooms with lake view are worth it.”
  • Laguna Suite room pier.
GneissDay, 3 Apr 2017 | Read review
“Suits are awesome and private”
401davidz, 6 Mar 2017 | Read review
“Get a lagoon-side room.”
MADPhilOxon, 29 Dec 2016 | Read review
“Rooms close to the street are a bit louder”
  • Twin room
Feride0706, 16 Dec 2016 | Read review
“Pay the extra and book a lakeside casita.”
MARJORIEA746, 1 Nov 2016 | Read review
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