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Aureum Palace Resort & Spa - Ngwe Saung

Hotels.comUSD 127*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Aureum Palace Resort & Spa - Ngwe Saung
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62 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Celerina, Schweiz
Reviewed 4 weeks ago via mobile

The hotel is difficult to judge, actually it has a very nice location right on the beach and a well thought through infrastructure but hospitality should contain also appropriate service which is unfortunately not existing. The place is pricey and claims to be a top notch property but there is no manager or skilled leader who could make the best...

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Helpful?
Thank celerina11
ckokodiy, General Manager at Aureum Palace Resort & Spa - Ngwe Saung, responded to this review

Dear Valuable Guest, Warmest greetings from Aureum and We are happy to hear that your suggestions your stay with us. Thank you for taking time to write some comments and some feedback to ours property. We have manager in all department, may be they are busy with some job. Our sincere apologies for what must have been a disappointing experience...

Reviewed 22 March 2017

We stayed in the sea-view duplexes. The room was quite small compare to other resorts in the area. The bed was super hard. Good for those with back pain but not for me. Same with the pillows, super hard. The good thing is that shower room and toilet are separate. Also, don't get fool by the images you see here....

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Helpful?
Thank wilsfusa
ckokodiy, General Manager at Aureum Palace Resort & Spa - Ngwe Saung, responded to this review

Dear Guest, Firstly let me thank you for selecting Aureum for you stay during your Holidays in Myanmar, Secondly to give us your valuable feed back by reviewing on trip advisor. We never make a fool to our valuable customer, our management team put sea view room photo(second line corner of left). Hope to see you again.

Reviewed 17 March 2017 via mobile

Good hotel with nice garden full of grass and trees. A little bit far form village and the road is very dusty and bumpy. Nice and quiet place to stay couple days if someone likes lying on the beach. In the village you can find many restaurants with Fresh seefood dishes

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Helpful?
4Thank Krzysztof I
ckokodiy, General Manager at Aureum Palace Resort & Spa - Ngwe Saung, responded to this review

Dear Valuable Guest, Warmest greetings from all of us at Aureum Palace Resort & Spa. We are pleased to hear that you enjoyed your stay with us and glad to hear that you wish about our garden. Thank you for taking time to write a wonderful review with lots of compliments. We look forward to welcoming you in near future....

bangkok
Reviewed 17 March 2017

We stayed here 3 nights, a great resort, beautiful area great pool, staff friendly, beach area nice, food ok, but management missing. Many small things need to be fixed and that is not difficult. Hardly any service around at the pool and Bar,Toilet at the Restaurant early morning was dirty no toilet paper with no guest around. Spoiled milk when...

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Helpful?
1Thank cuckooBangkok
ckokodiy, General Manager at Aureum Palace Resort & Spa - Ngwe Saung, responded to this review

Dear Our Valuable Customer, Warmest greetings from Aureum Palace Hotel and We are happy to hear that you enjoyed your stay with us and thank you for your wonderful review with full of compliments. My team would love to read that you praised their service.Our management team member use to take care our valuable customer and we keep eye on...

Cape Town Central, South Africa
Reviewed 5 March 2017

I had the spacious deluxe room with a large balcony in a beautiful lush setting. The best was that the hotel allowed guests who had arrived with the bus from Yangon at the ungodly hour of 4:30 a.m. to go to their rooms (if the hotel is not full). The swimming pool, the beach, the breakfast, the massage was just...

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Helpful?
2Thank Marion M
ckokodiy, General Manager at Aureum Palace Resort & Spa - Ngwe Saung, responded to this review

Dear Our Valuable Customer, We are grateful for taking time to write an excellent review about Aureum Palace Hotel. We are so pleased that you enjoyed our service and the perfect beach, The pleasure is all ours to make your stay relaxed and fun. We are here at your service understanding your expectations and fulfilling them up to the highest...

London, United Kingdom
Reviewed 20 January 2017

We stayed in an Ocean View Bungalow which was set in the beautiful gardens close to the beach. The room was clean and comfortable, air conditioned, supplied with mosquito nets with although used were not needed ( we saw few bugs ). No wifi in room but available in lobby, pool and restaurant areas. More lighting need in Bathroom. Loverly...

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Helpful?
3Thank Raymond B
ckokodiy, General Manager at Aureum Palace Resort & Spa - Ngwe Saung, responded to this review

Dear Mr. Raymond B, Thank you very much for your wonderful review with lots of details and information about the area. glad to know that you have enjoyed your three nights stay at Aureum and it is indeed a result of the dedication and hard work of the team.Our main focus is to make the guest happy. We look forward...

Reviewed 10 November 2016

We got relax when we stay during. It was amazing. Bed are comfortable, Warmly Staff, Nice location, clean rooms and good Swimming pool. Food are also tasty. There could be a little more electric light in the room and outside.

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3Thank Ko T
Singapore, Singapore
Reviewed 2 June 2016

Excellent Location and Service. Staff were very attentive and even gave me a surprise birthday celebration. Perfect place to unwind and relax. Beautiful setting and comes with all amenities. One stop booking at the reception for buggy, motorbikes or jet skis. Will be going back again.

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3Thank JulGemini
Kabul
Reviewed 28 May 2016 via mobile

We stayed at the Aureum Palace near Ngapali beach in May of 2016. The experience was amazing. The staff was attentive and friendly to the point that we were overwhelmed. I would not hesitate to recommend. The photos honestly do not compare to the actual property. It is far nicer.

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Helpful?
3Thank Nigel47176
Colombo, Sri Lanka
Reviewed 19 April 2016

Dear Management we are sad that after Bagan we wanted to enjoy Ngwe Saung. But as we arrived we saw the pool was green & filthy. Secondly we ordered the sea perch with parsley potatoes. The sea perch arrived without the parsley potatoes. When we asked the chef. He did not bother. We were sad and disgusted

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Helpful?
4Thank Aruna G

120 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Aureum Palace Resort & Spa - Ngwe Saung

Address: Ngwe Saung, Myanmar
Region: Myanmar > Ayeyarwady Region > Ngwe Saung
Price Range: $140 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aureum Palace Resort & Spa - Ngwe Saung 4.5*
Number of rooms: 61
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Hotel Style:
#5 Spa Hotel in Ngwe Saung
#5 Luxury Hotel in Ngwe Saung
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Questions & Answers

Here's what travellers have asked, with answers from Aureum Palace Resort & Spa - Ngwe Saung staff and other travellers.
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Questions? Get answers from Aureum Palace Resort & Spa - Ngwe Saung staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms and cottages seem great. One feels at home especially because of the service and the smiles of the staff.”
322marionm, 5 Mar 2017 | Read review
“Luxury Hotel”
kot949, 10 Nov 2016 | Read review
“Ask for Ocean View”
JulGemini, 1 Jun 2016 | Read review
“The Rooms Facing The Bay Of Bengal”
Kerala2014, 18 Apr 2016 | Read review
“choose a room far from reception, second floor in main building has a great garden view”
268ewaf, 22 Mar 2016 | Read review
5 of 5
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USD 127* /night
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Prices are for 1 room, 2 adults
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