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The Krystal Suites

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114 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Reviewed 7 April 2012

I always feel a bit guilty about giving apparthotels poor reviews, after all you are not paying for sevice but rather convenience. The Krystal Suites have a good location near to Queensbay Mall and not too far from the airport. Adequate parking space too. You do need a car here as getting a cab can be a pain in this...

Thank Firdaus21
Holsworthy, United Kingdom
Reviewed 6 April 2012

This hotel is about 10 mins from the airport by taxi - about 25 Ringitts = £5. The rooms are huge with AC, TV and kitchenette. There is an outside swimming pool for guests with access to the gym. The hotel does not serve breakfast but you can get food at the local Seven-Eleven close by, or come prepared and...

2Thank Patrick N
Wellington, New Zealand
Reviewed 8 February 2012

The main attraction of this place, for us, was that it is close to the Penang airport and we had an early flight to Singapore. To stay at my brother-in-law’s house in Tanjung Bungah was a bit risky with Penang traffic, and no way was I going to try and get the family up at the crack of dawn to...

Thank CantonaForever
Cedar Rapids, Iowa
Reviewed 9 December 2011

Ladies and Gentlemen, It pains me to write this review - I prefer to rave about my rooms and their hotels. I was sorely (with bug bites) disappointed in the Krystal Suites. I stayed several nights and even switched rooms twice with a similar result (which is another story altogether.) At one time my neighbors and I were comparing the...

Kuala Lumpur, Malaysia
Reviewed 17 November 2011

Everything was good. The beds are comfortable and clean. Booked from Krystal Suites' website to get cheaper online rate. Free parking for customers :)

1Thank tallpiscesgirl
Sydney, Australia
Reviewed 13 November 2011

Stayed here for one night with my family after returning back from Langkawi as we needed to board a flight in the morning to Phuket. Only about 10 minutes from the airport. The room was a 2 bedroom apartment. Very nice looking, great view. The room had a large combined lounge area and dining room, a small kitchenette, 2 nice...

Thank Aussie_Tianshi
Toronto, Canada
Reviewed 2 September 2011

I needed a quick cheap room at the last minute. I had no idea how spacious the room was. It was literally a gigantic apartment building with truly large apartment rooms like in any western accommodation. The prices are reasonable with the amount of space it provided. Honestly, you get what you paid for. The services was quite decent enough....

2Thank Mimi-AMD
Reviewed 10 August 2011

Stayed at this premise twice in August for 3 nights at each visits. From outside the premise looks a bit rundown and the parking area was quite eerie. But with the rates they are offering it worth the money. No services offered here. No room service what so ever. If you are looking for huge room with a low rates,...

Thank ir_maz
Reviewed 30 April 2011

We stayed in the two bedroom suites of this hotel and I must say the rooms were huge with a living room. Did not have the time to explore other services of this hotel, but if you are travelling with kids, this room would be ideal.

Thank pac29
Reviewed 6 January 2011

As soon as we checked into the room, I felt nauseous at the sight and smell. It was dark and musty, sofa and chairs were stained and the air condition in the rooms of the 2 br apartment were not cold at all even at 16 degrees. Obviously haven't been serviced for a long time. The kitchenette lacked utensils. No...

1Thank bearsticky

62 photos of this hotel

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Room/Suite (27)
Hotel & Grounds (7)
Dining (9)
Pool/Beach Area (1)
Bathroom (4)
Family/Play Areas (1)
Other (13)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Free Parking

Additional Information about The Krystal Suites

Address: Jalan Tun Dr Awang | Ground Floor Lobby, Krystal Point Corporate Park, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $43 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Krystal Suites 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
The Krystal Hotel Bayan Lepas
The Krystal Suites Penang, Malaysia
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Questions & Answers

Questions? Get answers from The Krystal Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

 of 5 bubbles Hetchu, 2 Dec 2015 | Read review
“Avoid at all cost. Not even the price can justify such condition and troubles.”
 of 5 bubbles kingsguard, 10 Jul 2015 | Read review
“13th floor (if you are not superstitious) has good shower pressure”
  • Living room and working table
 of 5 bubbles aurfei, 19 Sep 2014 | Read review
“None as all of them look same”
 of 5 bubbles AroundTheWorld25yrs, 17 Jun 2014 | Read review
“Avoid this place if you can”
  • torn bed lining
  • water stained
  • chair
  • cracked wall
  • dirty lampshade
  • doorbell
  • counter table
  • worn table
 of 5 bubbles NemoOoi, 28 Sep 2013 | Read review
5 of 5