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Hotel Equatorial Penang

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Hotel Equatorial Penang
Hotel Equatorial Penang
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526 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Can here for annual meeting using the conference room faculty, the building is so old and since my first time here was back in 1995 . Apparently nothing has been changed。 the furniture condition is running down. Good for shorty stay as the maintenance of this hotel needs further improvement. Go for the down town one like Jen hotel or...

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Helpful?
Thank Tai Sheng G
Seattle, Washington
Reviewed 1 week ago

In term of facilities, services, food and location, it is the best hotel in Penang. Every room has 180 degree panoramic view of the island. It has close proximity to the airport and business area of the town. It is highlight of our trip to Penang. Its waterfall pool and view is absolutely breath-taking.

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Thank bellevuesummit
Kelantan, Malaysia
Reviewed 2 weeks ago

The room that I stay was Club Premier Room. Room is spacious and clean. The room service is excellent as it is fast and food served is still hot when reach the room. The food from the hotel is very delicious also.

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Thank WanChew82
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to write a review on TripAdvisor. It was wonderful to read you had a delightful stay with us and enjoyed your stay in a Club Premier Room. Our culinary and room service teams will be pleased to receive your feedback on the delicious food served in the room and thank you for...

KL
Reviewed 2 weeks ago

the hotel is old, however, the accommodation room and all other facilities (gym room, sauce, steam room, swimming pool, garden, hanging bridge) are well up-keep and well maintained. the accommodation room provide a wide selective of tv channels, as well as long list movies selection.

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1Thank sengfattl
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time and effort to post a review on TripAdvisor. We were pleased to read you had a delightful stay with us and enjoyed the facilities offered. Our team has been working hard to maintain and upgrade the hotel throughout the years and it is wonderful to learn this was appreciated. We look forward...

Melaka, Malaysia
Reviewed 2 weeks ago

It's located in Bayan Lepas, nearer to the airport, but has shuttle to airport and to certain places. Main thing is to book early. Rooms are ok, clean generally. But not quite sure why the housekeeper will throw away my contact lens casing without even asking. Breakfast is awesome with a lot of varieties.

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Helpful?
Thank BlessingRinny
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for sharing your experience on TripAdvisor. It was delightful to learn of the pleasant time you spent at our hotel and you appreciated the cleanliness and the convenience of our location. We are sorry to learn of your contacts casing which was gone missing and would appreciate if you could send me an email with your...

Wiesbaden, Germany
Reviewed 3 weeks ago via mobile

Very good hotel with huge rooms, beautiful view, nice food, different kitchen Malay, Chinese, Korean, Japanese, Indian food. Just 15 min by taxi to the airport and industrial zone, 30min to Georgetown if time allows you.

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Helpful?
Thank Michael S
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for sharing your experience on TripAdvisor. We are truly pleased to read your positive observations when it comes to the size of our rooms, the view and the dining options in our hotel. As you rightly pointed out, we are conveniently located just minutes away from the airport and the Bayan Lepas industrial zone, while we...

Bangkok
Reviewed 3 weeks ago

I have stayed here a dozen+ times over the last 18 months, while in Penang on business. Located away from the prime pitch, it is easily accessible by taxi, which are plentiful and inexpensive. They also have a shuttle service. From the hotel's vantage, rooms have a long view above the adjoining Penang Golf Club and over the strait, or...

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Helpful?
Thank Bangkok_Steven
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking your valuable time to write a review on TripAdvisor. We were extremely pleased to read you always enjoy staying at Hotel Equatorial Penang and particularly recommended our facilities and services. We all look forward to welcoming you back to the hotel in the near future. Yours sincerely, Willem Hagedoorn Director of Operations whagedoorn@pen.equatorial.com

Alor Setar, Malaysia
Reviewed 4 weeks ago via mobile

This hotel would be good for business / couples getaways. There's nothing around 3kms of the hotel. If you're holidaying , you would prefer to try the local delicacies and get some last minutes souvenirs( in case you needed extras)... well this is not the place for you. It's serene and quiet surroundings is for the go- green, eco friendly...

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1Thank BavaLeela
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to write a review on TripAdvisor. We are pleased to read you enjoyed the hotel's surroundings and environment. Our team puts a lot of effort into maintaining a pleasant, green environment. As we are on the top of a hill and right next to the golf course, the hotel has some spectacular...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

I was here with my family for a perinatal society conference, enjoying both a family and business trip altogether. First and foremost, the hotel is located on Bukit Jambul, offering a view of the surrounding from the hill. While it may not be located near the hustling town where the eateries were, the hote offer a queit escapade from the...

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Thank kong1ming2
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to write such an excellent review on TripAdvisor. It was delightful to learn you had such a wonderful stay with us and appreciated the hotel's surroundings, facilities and restaurants. We thank you for having chosen to stay at Hotel Equatorial Penang and hope to welcome you back soon. Yours sincerely, Willem Hagedoorn...

Kuala Lumpur, Malaysia
Reviewed 20 March 2017 via mobile

I stayed at this hotel during my recent visit to Penang. The hotel is conveniently located near Setia Spice Arena where the event was held. I was given a spacious deluxe room which comes with a small walk-in wardrobe and a nice balcony. I was very pleased with the hotel and its amenities, although the young receptionists could do better...

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Thank cittabella
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to leave a review on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us and appreciated the spacious room, amenities and the food and service at our nadalama restaurant. We have also taken note of your comment regarding the arrival experience, and will work with our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Kampachi Japanese Restaurant
Kampachi Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Set majestically 250 feet above sea level, Hotel Equatorial Penang, which is peacefully tucked away on a hillock is just 7 minutes to the Penang International Airport and a mere distance to the Bayan Lepas Industrial Zone. The UNESCO Heritage Site listed George Town is only 20 minutes from the hotel. The 5-star hotel embraces a splendour of contemporary design. It houses 662 guestrooms and suites, each classily furnished and facilitated with state of the art in-room amenities. It is the top choice for executive retreats and incentive group gatherings. It houses two Grand Ballrooms which have been intelligently built with no obstruction of columns in between - reputed to be the largest on the island that can house up to 2,000 people. There are also 21 other function rooms. Penang island is famed for its eclectic cuisine and the hotel is no different with its variety of dining outlets. The hotel houses 5 innovative options ranging from classic French cuisine at The View to authentic Japanese fare at Kampachi. Other hotel facilities include a fully equipped fitness centre, outdoor swimming pool, squash and tennis courts, a business centre, scheduled shuttle services and impeccable service to complete a 5-star experience stay. ... more   less 

Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $92 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Equatorial Penang 5*
Number of rooms: 662
Reservation Options:
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Penang staff and other travellers.
4 questions
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Questions? Get answers from Hotel Equatorial Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“number 1 choice in Penang”
bellevuesummit, 17 Apr 2017 | Read review
“the hotel is away from city and all other conveniences stalls. however, free shuttle is provided (airport, shopping mall).”
sengfattl, 10 Apr 2017 | Read review
“Inquire if the live music is being played by the pool after hours .. avoid pool facing rooms if you cannot handle the noise.”
Bangkok_Steven, 30 Mar 2017 | Read review
“Well worth getting a view over the bay where you can see the two bridges. Dusk and dawn not to be missed.”
LVW868, 27 Feb 2017 | Read review
“Pay extra for a club room. The top floor is 9th..very quiet.”
Radford007, 14 Feb 2017 | Read review
5 of 5