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Eastin Hotel Penang

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Eastin Hotel Penang
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480 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Reviewed 5 weeks ago

Last trip as I remember, my friend left his handphone at the lobby. half way to the airport when he discovered, we made the trip back to find. Sure enough, the security recovered it and return to us. thanks

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Helpful?
Thank Vincent Lee K
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Vincent Lee K Thank you for choosing Eastin Hotel Penang and for rating us 5/5 on Trip Advisor. Your positive review of our associates is very much appreciated. We value your comments and will be more than happy to be of service to you once again. We look forward to welcoming you back to in the near future. Regards...

Reviewed 14 January 2017

This is a very nice hotel to stay in, close to the bay and the mall, lots of restaurants are nearby. My room was very nice with a view of the bay. There is cocktail hour and a private breakfast on the top floor if you are lucky enough to stay on that level. What made my stay very nice...

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Helpful?
Thank Stephanie M
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Stephanie M Thank you for your input on Trip Advisor and for rating us 5/5. We are delighted to read such a great review and happy to note that you had an enjoyable stay here. Your positive ratings of the hotel, our associates and services are very much appreciated. We value your comments and certainly looking forward to be...

Sydney, Australia
Reviewed 13 January 2017 via mobile

Stayed a few nights for business trip. One of the closest business friendly hotel near airport. Nice clean room, ok breakfast and a free shuttle to most office around the vacinity. Location is good being close to local mall so you can walk there in a few mins to pick up any supply you may have forgotten. Good choice if...

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Helpful?
Thank patricklR713NI
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear PatricklR713NI Thank you for sharing your experience on Trip Advisor. We appreciate your positive review on our room, breakfast and convenient location. It was a pleasure to have been of service to you and we certainly look forward to welcoming you back to Eastin Hotel Penang soon. Regards Justin Chew General Manager Eastin Hotel Penang

Reviewed 9 January 2017 via mobile

Our second time staying at Eastin for a family holiday. They were having a little renovation at the lobby but not inconvenient, porters were very attentive and great service. Special mention to the breakfast restaurant, probably had the best roti chanai we ever had, which was a surprise given that we had our fair share of mamak experience. Fantastic location...

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Helpful?
1Thank Jit C
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Jit C Thank you for taking the time to share your review on Trip Advisor and for your continuous support. We are happy to note that you had a fantastic experience during your recent visit to Penang. We appreciate your positive rating of the hotel, our location and special mention of our breakfast. We certainly look forward to welcoming...

Kuala Lumpur
Reviewed 6 January 2017

We have been going to Penang for our Christmas lunch at Swez Brasserie in Eastin Hotel Penang for the past three years. I did my research and discovered positive reviews about the Xmas hi-tea buffet and found the price not excessively high. The restaurant is bright and airy, and the staffers cheerful and helpful. The buffet spread is large and...

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Helpful?
Thank MalaysianTraveller13
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear MalaysianTraveller13 Thank you for sharing your experience on Trip Advisor. We are delighted to hear that you had a nice Christmas Hi Tea at Swez Brasserie. Your positive ratings of the hotel, our associates and services are very much appreciated. We value your comments over the preparation of roast bird and Yorkshire pudding. Your message have been conveyed to...

Singapore
Reviewed 6 January 2017

We arrived at Penang Airport on Christmas Day 2016 and took a taxi to Eastin Hotel in less than 30 minutes.Checked in was reasonable and the adjacent rooms that we booked were very clean. The bathrooms were big and conveniently designed. There was a good gym in the hotel with very few people usng it. We had a good time...

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Helpful?
Thank Douglas C
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Douglas C Thank your for staying with us and for your input on Trip Advisor. We are delighted to read such a great review and happy to note that you had an enjoyable stay at Eastin Hotel Penang. Your positive ratings of our room, location and facilities are very much appreciated. We value your comments and certainly look forward...

Atlanta, Georgia
Reviewed 6 January 2017

Was my second stay this year at Eastin. Just like the hotel for price/quality and the location, as traffic can be a challenge in Penang: 20 minutes from the airport close to the bridge if you have to travel to the mainland mall is just a minute walk away Although the mall has dozens of restaurants, the area has a...

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Helpful?
Thank Bart V
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Bart V Thank you for your valued continuous support and for taking the time to share your great review on Trip Advisor. We are glad to note that you had an enjoyable stay here and that our standard of services lived up to your expectation. We certainly look forward to welcoming you back to Eastin Hotel Penang in the...

Singapore, Singapore
Reviewed 29 December 2016 via mobile

I stayed in Eastin Hotel Penang and this lady Ms Hui remembered my name and room number when I went for breakfast daily. This has definitely lighten up the day, a great start Well done Ms Laura and Ms Hui for making my stay more memorable and feel at home.

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Helpful?
Thank EdoLeeSg
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear EdoLeeSg Thank you for staying with us and for taking the time to share your experience on Trip Advisor. We are delighted to note that you enjoyed your stay here and that our associates are always there to start off your mornings at breakfast leading to greater days for you. I have shared your compliments and thanked them for...

Reviewed 27 December 2016 via mobile

Stayed there 16-18 Dec..a very excellent good price for family suite- its a duplex! All staff very friendly especially the restaurant manager during breakfast..very friendly and attentive and walks around monitoring. Wonderful person.. only thing with this hotel is that the food not so tasty but the mall and shops are all walking distance. One more thing - bad experience...

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Helpful?
Thank Shah H
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Shah H Thank for you for taking the time to share your constructive feedback. We are happy to note that you had a pleasant stay with us. We have taken note of your comment over the food served and your message has been conveyed to our Executive Chef for his necessary action. As for your bad experience with the...

Reviewed 22 December 2016

I went to Penang for a business trip, and had to choose a hotel which was near my training center but also wanted to be close to shopping as i had very limited time. Ended up staying at Eastin which was a great decision. Eastin was located 1 minute away from a

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Helpful?
Thank UzairPa
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear UzairPa Thank you for choosing Eastin Hotel Penang and for taking the time to review us on Trip Advisor. We are happy to note that you had a comfortable stay. We value your comments and certainly look forward to be of service to you again in the near future. Regards Justin Chew General Manager Eastin Hotel Penang

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Eastin Hotel Penang features 328 meticulously decorated guestrooms and equipped with modern amenities for the comfort and convenience of the discerning business and leisure traveler. Choose from a variety of room types; Deluxe, Club Deluxe, Eastin Deluxe, and Family Suite, facing the verdant green hills or the shimmering blue sea and Pulau Jerejak, home to tropical rainforest that's over 130 million years old or looking out onto an elegant landscaped gardens. After a busy day, you can relax by taking a dip in our sparkling clear pool, work-out in the fully equipped gym, soothe your mind, body and soul at the spa or drop by Queensbay Mall for a shopping spree. Guests who need to be constantly in touch can also log on to our complimentary internet at anytime of the day or just lie down on the plush bed to enjoy your favourite program from our satellite television channels. The warm hospitality, impeccable service and care, is a rich tradition practiced at all levels of our staff to ensure your stay is a pleasant one. Whether for business or leisure, Eastin Hotel Penang is here to provide you a memorable experience you will treasure. ... more   less 

Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $79 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Eastin Hotel Penang Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Penang staff and other travellers.
2 questions
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Questions? Get answers from Eastin Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms windows facing the east should be much cooler with minimum hot sun.”
 of 5 bubbles DracoLam, 15 Feb 2017 | Read review
“Look for top floor as level middle floors were going through some renovations.”
  • Sunset
  • Window view
 of 5 bubbles sega9778, 12 Feb 2017 | Read review
“Sea view rooms”
 of 5 bubbles MeiH, 5 Feb 2017 | Read review
“Rooms with sea view are better.”
 of 5 bubbles LifeGiver, 5 Jan 2017 | Read review
“book in advance for better room rates. (also ask for corporate discount if for business)”
 of 5 bubbles UzairPa, 21 Dec 2016 | Read review
5 of 5