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Old Mill Hotel

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Traveller (493)
Room & Suite (205)
Dining (17)
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Overview
  • Excellent17%
  • Very good27%
  • Average21%
  • Poor16%
  • Terrible19%
Travellers talk about
“river view”(32 reviews)
“water wheel”(37 reviews)
“buffet style”(16 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,244)
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Reviewed 14 July 2015

Currently staying here, & recognise a seasoned complainer when I see one! Whilst I only give this hotel an average rating, it has a lot to recommend it - not least the location & regular boat service to central Bath. A taxi back is only...More

1  Thank Janet B
Response from Oldmillhotel, Duty Manager at Old Mill HotelResponded 22 July 2015

Many thanks for taking the time to write a review and we do appreciate all the contrastive criticism you have put across to us and we do take it all on board. Many thanks for the compliments as well. I am very proud of my...More

Reviewed 13 July 2015 via mobile

I stayed on Sunday night as I had meetings the following day in Bath. I arrived at 6pm and waited in reception for 15 minutes...nobody came! I rang the hotel phone, nobody answered. It was only when another guest saw me and said that the...More

4  Thank MatthewLangford
Response from Oldmillhotel, Duty Manager at Old Mill HotelResponded 22 July 2015

We were so sad to read your review and would like to take this opportunity to sincerely apologise for any inconveniences you may have experienced. We do have a Duty Manager on duty 24/7 and the Duty Manager at the time explained to me that...More

Reviewed 13 July 2015

We stayed at the Old Mill for two nights.The bedroom was excellent with a four poster bed and balcony with river and old mill view.The hotel lacked facilities.They had a restaurant that had mainly Italian food that was expensive.Did not drink in the bar as...More

Thank gerry1946
Reviewed 10 July 2015

Whilst the location is superb the Hotel is very shabby. The room was very basic and overpriced. The staff are sullen and possess no hospitality skills. Breakfast on side plates which was cold and tasteless. DONT STAY HERE..More

3  Thank 789456robin
Response from Oldmillhotel, Duty Manager at Old Mill HotelResponded 13 July 2015

We are very sad to hear that you did not enjoy your stay with us and so I have copied 2 reviews from within this week for you to find some comfort and reassurance in our abilities. Please do not hesitate in contacting me on...More

Reviewed 10 July 2015 via mobile

Nice food but shame about the Parmesan . We were offered some old dried smelly stuffy shame because the food was lovely . Give your guests the lovely fresh stuff you obviously have it. When we mentioned it were told that had fresh so perhaps...More

1  Thank Ronnie S
Response from Oldmillhotel, Duty Manager at Old Mill HotelResponded 13 July 2015

Thank you for taking the time to write a review and we do sincerely apologise that you were not happy with the cheese you were served with. It is difficult for us to know whether to serve the grated or the shredded cheese as some...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 83 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 83 - USD 327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (493)
Room & Suite (205)
Dining (17)
Pool & Beach (5)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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stephenwebster
1 November 2016|
AnswerShow all 3 answers
Response from Oldmillhotel | Property representative |
You are able to request a hair dryer at reception. On check in please do not hesitate to ask for one and anything else you may need. With kind regards
0
Votes
nazmaz
4 August 2016|
AnswerShow all 5 answers
Response from Shirley-anne H | Reviewed this property |
We have just left there thank goodness we are now in a clean comfortable place the work is ongoing and you have to be an expert driver in the car park, the lodge is terrible and not covered by the 3 stars for the hotel, it... More
2
Votes
Lyn M
16 July 2016|
AnswerShow all 11 answers
Response from Shirley-anne H | Reviewed this property |
if you walk up the hill you can get the local bus into city centre, its only 15 mins max in the car, southgate city car park is right in the heart of the city for attractions
0
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Room Tips
"Just don't. Stay somewhere else!"
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"Request main building with a river view"
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"Dont book here at all"
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"Ask reception staff when you book6"
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