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Came to visit an evening in the week, decor was lovely, we were greeted to be told we would need to wait 20 minutes before getting a table which was fine but there were only a few taken up, which was strange. We then were...More
Stayed one night B&B. Nice location and lovely walk along canal into Bath but longer walk than you think it will be! Reception were polite and helpful. We had a room in the main building at the end of a corridor which was nice that...More
Staff need some serious customer service training. The whole place needs a deep clean, new beds and bedding and carpets. The room smelt, was damp and carpets, bedding stained and literally disgusting. It wouldn’t have been so bad if the rooms hadn’t been grossly overpriced....More
Thank Sharon C
Response from Oldmillhotel, General Manager at Old Mill HotelResponded 1 week ago
Thank you for your Feedback regarding your stay at The Old Mill Hotel.
We really disappointed to see this review on TripAdvisor as we have no record of any complaint regarding your stay.
In order to ease up my task to improve certain...More
Just got back from a lovely over night stay at the old mill hotel. A lovely tranquil spot right next to the River Avon. Lovely friendly staff nothing too much trouble. The breakfast was lovely as was the food in the restaurant. A lovely little...More
Would this be a place I'd stay again/ Thanks but no thanks would be my response. It's not near the centre of town so if you want to go in you've got to pay a toll (yes the bridge road is one of only 8...More
Response from Shirley-anne H | Reviewed this property |
We have just left there thank goodness we are now in a clean comfortable place the work is ongoing and you have to be an expert driver in the car park, the lodge is terrible and not covered by the 3 stars for the hotel, it... More
We have just left there thank goodness we are now in a clean comfortable place the work is ongoing and you have to be an expert driver in the car park, the lodge is terrible and not covered by the 3 stars for the hotel, it is below basic and pointless complaining, I carnt say what the hotel is like but the management are not helpful. good luck, by the way 24 hour parking in bath is £14:00 at long stay city car parks.