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Grande Denali Lodge

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704 Reviews from our TripAdvisor Community

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Showing 683: English reviews
Washington DC, District of Columbia
Reviewed 29 September 2016

Rafael is the man to see when you need exceptional service -- even when you're not staying at the hotel! He was on duty at the front desk when I arrived with a lunch voucher from another company. He listened as we described the kind of mid-day experience we were looking for, and he quickly arranged our transfer (with luggage)...

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1Thank jmch491
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear jmch491, thanks so much for taking the time to write a review and to recognize Rafael. It seems that he offered just the kind of customer care that we pride ourselves on. Come see us again! Dee Dee

Reviewed 29 September 2016

Grande Denali Lodge is located on a magnificent location, with gorgeous views of the surrounding mountains and valley river down below. My only problem with this Lodge was the location of our rooms! It was located next to the baggage loading and unloading area and guess what ?? the noise starts at 4:30am in the morning with the rolling of...

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Thank su s
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear su s, thanks for taking the time to write a review. I am so very sorry about the noise. You are correct, shuttle busses and guests leaving on tours does start around 5am. Did you see if we could relocate you to a different room? Dee Dee

Reviewed 26 September 2016

esp. if you've book the $440/per night "room with a view" that is a view of the employees' entrance and another big building with just the smallest glimpse of the Nenana, and you booked with a travel company, meaning i.e. the 3-night stay at that rate was paid 45 days in advance of my arrival, and esp if you're a...

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Thank Carol T
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear Carol T, I am so very sorry that you didn't enjoy your time with us. We value all our guests and do everything we can to make sure their time with us is enjoyable. I am not quite sure why you feel you were targeted. We do ask for reservation confirmation and no cancellation at least 30 days prior...

West Yellowstone, Montana
Reviewed 24 September 2016

This is a nice, clean and comfortable lodge just outside Denali National Park with convenient shuttle service to and from the Train Station, Visitor Center at the park entrance, Wilderness Access Center (where you catch your shuttle into the interior of the park) and also "downtown" Denali (which is the smallest little stretch of shops I've ever seen called a...

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Thank Adventuritis
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear Adventuritis, thanks so much for staying with us - I love your story - it is so very nice to know that even on the last day of our season and "beyond" our staff was all about helping our guests to have the best experience possible. Danielle does a wonderful job - thanks so very much for recognizing her!...

Becker, Minnesota
Reviewed 24 September 2016

The lodge is beautiful and situated atop a grand cliff overlooking the town and the surrounding area, including the park. The drive up to the lodge from the highway is curvy and they have cute/fun signs along the way. There are spectacular views from the check-in area, bar and restaurant. They offer a coffee/snack cart if you are in a...

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Thank Eileen P
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear Eileen P, thanks so much for staying with us. I am so happy that you enjoyed the view, etc. You are correct, we do welcome all those visiting Denali to come up the hill for a meal or cocktail. In fact, we will even give them a complimentary shuttle from the National Park Visitors Center and "downtown" Tesoro gas...

Kansas City, USA
Reviewed 20 September 2016

We stayed here two nights. The room was large and comfortable and the view spectacular (room 4206). Wifi service was very good. Staff at the front desk was very helpful. There was a shuttle between the train station and the lodge. The Northern Lights were being seen early this year and although viewing wasn't very good while we were there...

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Thank opieks
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear opieks, thanks for staying with us and taking the time to write a review. I am so pleased that you were there during the Northern Lights! They really are amazing. Although our location is a bit remote there is a nice path to the Canyon Shops, etc. I choose to walk down and take the shuttle back (smile) -...

Sydney, Australia
Reviewed 18 September 2016

I arrived at this hotel from Fairbanks on Alaska Railway it was so organised, When we left Fairbanks the name of our hotel was tagged on our bags. Railway trip was amazing and it is a great way to see the country with panorama cars and excellent dining, Once arrived at Denali we were meeting by hotel representative who handed...

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Thank Jackie S
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear Jackie S, thank you so very much for your review. I couldn't agree more - our service to and from the rail depot is GREAT - our bell team do a wonderful job of being fast and efficient in the delivery of those bags! Thanks so very much for recognizing our staff. They do everything possible to make sure...

Anchorage, Alaska
Reviewed 18 September 2016

The rooms were great, soft bed, soft sheets. Large rooms, with a fridge and Keureg coffee maker. The shuttles to and from the hotel to other destinations were nice and ran on time. The person greeting us at the train depot was ready with our room keys, etc., and very helpful and accommodating. This is a nice place. The view...

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Thank onetoomany2016
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear onetoomany2016, thanks so much for staying with us and taking the time to write a review. I am so sorry that your soup was cold - did you let our team know so that we could replace it for you? I AGREE the Brussels Sprouts are AMAZING! Thanks for recognizing our staff. Dee Dee

Miami, Florida
Reviewed 17 September 2016

The views are wonderful from the hotel. The location is great at the entrance of the park and allows you easy access to all park related activities. They have a shuttle that runs to town every 30 minutes so you can move around relatively easily without a car. The hotel restaurants are great. Had the best fish & chips in...

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Thank Keri P
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear Keri P, thanks so much for staying with us and taking the time to write a review! I am so happy that you got to celebrate Christmas with us! It really is fun for our guests and our team! Dee Dee

Los Angeles, California
Reviewed 16 September 2016

This was our best and favorite hotel during our entire Holland America land tour. Perched at the top of the hill, the view is spectacular and you can see for miles in every direction. Our rooms were not fancy but clean and everything we needed. My mom's room overlooked the entrance and parking lot where someone's revving motorcycle engine kept...

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Thank 715jenk
Dee Dee O, Director of Sales at Grande Denali Lodge, responded to this review

Dear 715jenk, thanks so much for staying with us and taking the time to write a review. We are so pleased that we were your favorite hotel. I am so very sorry about your mother's room - and the noise! Dee Dee

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Banquet Room
  • Meeting Rooms
Official Description (provided by the hotel)
Stay above it all! Relaxation and adventure await you at the Grande Denali Lodge. Offering more than comfortable accommodations, you'll have a truly Alaskan experience! Proudly Alaska native owned and operated by Old Harbor Native Corporation, our lodge features an authentic design with log construction, vaulted ceilings and a warm stone fire place, spacious sleeping rooms with private baths, and the most breathtaking views in Denali.We offer a savory dining experience at Alpenglow Restaurant. Serving traditional Alaskan fare in a setting with up-paralleled views of the Denali Canyon. For an early morning pick-me-up visit Peak Espresso, known for it's specialty coffees and convenient gourmet grab-and-go food items as well as box lunches. Wind down your day of exploration by enjoying a signature cocktail perched on top of Sugar Loaf Mountain in Peak Spirits Lounge. A wide variety of optional tours are available in Denali National Park, and our Front Desk staff is available to answer question or make tour reservations on your behalf. Adventure is just steps away at the Grande Denali Lodge! ... more   less 

Additional Information about Grande Denali Lodge

Address: 238 Parks Highway, McKinley Village, Denali National Park and Preserve, AK 99755
Region: United States > Alaska > Denali National Park and Preserve > McKinley Village
Price Range: $324 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grande Denali Lodge 3.5*
Number of rooms: 166
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Also Known As:
Grande Denali Hotel Denali National Park And Preserve
Hotel Grande Denali
Grand Denali Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Grande Denali Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay extra for a room with a view.”
935cn, 17 Feb 2017 | Read review
“If you stay here, which I am not supporting, stay in a cabin, that has hot and cold water.”
772allenb, 22 Oct 2016 | Read review
“Don't expect to get your request.”
ELM48NC, 20 Oct 2016 | Read review
“Make sure to get a view of the valley. Otherwise an expensive view of a parking lot.”
CapeCodTravler, 12 Oct 2016 | Read review
“I would suggest G102. Loved it!”
Tipsgogo, 3 Oct 2016 | Read review
5 of 5